ob Title: Senior Technical Delivery & Risk Assurance Analyst
Location: Merrifield VA
Duration: 12 months
Client: Infosys public services / United States Postal Service
Note: candidates meet the residency requirements (Last 5 years in the US with no more than 6 months out of the country).
Education: Bachelor's Degree in Computer Science, Software Engineering, Information Technology, Information Systems, Systems Engineering, or a related technical discipline.
Job Summary
We are seeking an experienced Senior Technical Delivery & Risk Assurance Analyst to support a large, complex, and highly critical enterprise software environment.
Minimum Qualifications
Bachelor's degree in Computer Science, Software Engineering, Information Technology, Information Systems, Systems Engineering, or related ---technical discipline; or an equivalent combination of technical education and relevant professional experience.
Minimum 7 years of progressively responsible experience developing and supporting enterprise software applications, software development, systems engineering, application support.
Experience supporting complex, integrated production software systems, Dependancy risks and Critical Path Method to map risk burndown charts.
Experience working across multiple technical teams and system dependencies.
Demonstrated ability to identify technical risks and dependencies during the early stages of software planning.
Experience supporting production incidents, performance problems, defect resolution, and software maintenance activities.
Minimum 3 years’ Experience with Computer Programming and developing complex web applications including with Docker/Kubernetes Cloud integration and container CI/CD
Strong understanding of the Software Development Life Cycle (SDLC).
Required Technical and Professional Experience
Experience with:
- Software maintenance and sustainment
- Software project planning
- Software change planning
- Technical discovery
- Technical requirements review
- Development readiness assessment
- Technical risk identification
- Dependency management
- Cross-system impact analysis
- APIs and web services
- System interfaces and ICDs
- Application and server architecture
- Windows and/or Linux server environments
- Network connectivity
- Databases and SQL concepts
- Test environments and test data
- Production support
- Application performance troubleshooting
- Critical incident response
- Root-cause analysis
- Defect review and management
- Release and change management
- ROM/technical estimation support
- Agile/Scrum methodologies
- GitHub
- Jira or equivalent issue/defect tracking tools
- Technical documentation
- Vendor and third-party technical coordination
- Microsoft Excel
- Microsoft Word
- Microsoft PowerPoint
- Microsoft Outlook
- Microsoft Teams
- Zoom
Core Competencies
Ability to recognize technical risks and dependencies before development begins.
Ability to analyze complex software changes across multiple systems and technical organizations.
Ability to ask appropriate technical questions during business and technical discussions.
Ability to communicate complex technical information clearly to Program Managers and nontechnical stakeholders.
Ability to coordinate technical teams during high-priority production incidents.
Strong analytical, troubleshooting, planning, documentation, and communication skills.
Supports and coordinates activities across the Software Development Life Cycle, including requirements, planning, technical review, change management, testing coordination, release readiness, implementation coordination, and post-implementation support.
This includes:
Governance and coordination
Requirements and technical-review support
Coordination of supplier and USPS technical teams
Change and release-management support
Dependency and risk management
Readiness assessments
Test and implementation coordination
Documentation and status reporting
These resources will not directly perform coding, software design, configuration, testing, infrastructure, security, or deployment activities.
