Role: Senior Technical Program Manager – Enterprise Applications & Risk Management
Location: Merrifield VA
Duration: 12 months
Client: Infosys public services / United States Postal Service
Note: candidates meet the residency requirements (Last 5 years in the US with no more than 6 months out of the country).
Job Description
We are seeking an experienced Senior Technical Program Manager to support a large, highly critical enterprise software environment. The resource will be responsible for managing the Software Development Life Cycle (SDLC), coordinating technical delivery activities, identifying and mitigating risks, and ensuring successful project implementation.
The ideal candidate will have strong experience in enterprise software development environments, technical dependency management, critical-path analysis, risk-burndown planning, and release coordination.
Key Responsibilities
Manage and oversee the entire Software Development Life Cycle (SDLC), from project assignment through implementation and production release.
Maintain optimal system performance and proactively identify, assess, and mitigate technical and operational risks.
Manage application, infrastructure, integration, vendor, and organizational dependencies.
Perform critical-path analysis and schedule-feasibility assessments to determine delivery timelines.
Develop, monitor, and report risk-burndown plans and charts.
Evaluate the impact of technical dependencies on business-driven delivery timelines.
Support management teams in change management, dependency risk management, and release planning.
Monitor team velocity, capacity planning, and delivery progress.
Coordinate subject-matter experts and technical teams to investigate and resolve issues.
Investigate and support production incidents, performance issues, defects, and maintenance activities.
Review technical requirements, proposed changes, and cross-system impacts.
Support release readiness, implementation coordination, and operational readiness.
Provide evidence-based recommendations to management regarding delivery schedules, technical risks, and project feasibility.
Clearly communicate whether proposed timelines are achievable, achievable with conditions, or not achievable.
Identify opportunities to improve processes, operational efficiency, and delivery practices.
Required Qualifications and Experience
Minimum 7 years of experience in enterprise software development environments; 8–10 years preferred.
Strong experience in technical project/program management, software delivery, or enterprise application management.
Hands-on experience with dependency management, critical-path analysis, and schedule-feasibility assessments.
Experience developing and maintaining risk-burndown plans and reporting.
Understanding of application, infrastructure, integration, vendor, and organizational dependencies.
Experience with team velocity, capacity planning, release coordination, and change management.
Strong understanding of the Software Development Life Cycle (SDLC).
Excellent communication, leadership, organizational, time-management, budget-management, risk-management, and problem-solving skills.
Ability to coordinate multiple technical teams and stakeholders in a complex enterprise environment.
Bachelor's degree from an accredited college or university in a relevant field.
Required Certifications
One of the following certifications is preferred:
Equivalent certifications may be considered if they demonstrate substantial knowledge and experience in:
Critical-path and schedule-feasibility analysis.
Risk-burndown planning and reporting.
Technical dependency identification and management.
Assessing dependencies against business-driven delivery titimelines.
