Engagement Type
Contract
Short Description
This position acts as the highest
level of technical escalation (Tier 3) for endpoint incidents, advanced threat
hunting, platform troubleshooting, and complex integrations (such as Next-Gen
SIEM, threat intelligence, and automated orchestration).
Complete Description
The Senior Tier 3 CrowdStrike
Architect serves as the primary technical authority for the State of Iowa s
Enterprise Endpoint Detection and Response (EDR / XDR) platform. Operating
within the Information Security Services (ISS) Bureau, this role is responsible
for the overall architecture, administration, multi-tenant federation,
fine-tuning, and escalation engineering of the CrowdStrike Falcon ecosystem
across state agencies.
This position acts as the highest level of technical escalation (Tier 3) for
endpoint incidents, advanced threat hunting, platform troubleshooting, and
complex integrations (such as Next-Gen SIEM, threat intelligence, and automated
orchestration).
1. Platform Architecture &
Multi-Tenant Administration
Architect,
implement, and maintain the state-wide CrowdStrike Falcon platform architecture
across multi-tenant environments (CID hierarchy, RBAC, policy groups).
Oversee
sensor deployment strategies, policy prevention/detection tuning, custom rule creation
(IOAs/IOCs), and feature rollout schedules across diverse agency environments.
Manage
CrowdStrike platform health, agent updates, host group management, and agent
troubleshooting across Windows, macOS, Linux, and virtualized workloads.
2. Tier 3 Incident Escalation
& Response Engineering
Act
as the final technical escalation point for complex endpoint threats, zero-day
vulnerabilities, and persistent malware identified by Tier 1/2 SOC analysts.
Execute
advanced containment, remediation, and live forensics using Real-Time Response
(RTR) and custom scripts during critical incidents.
Partner
with SOC Analysts and Incident Response teams to refine playbooks, minimize
Mean Time to Detect (MTTD) and Mean Time to Respond (MTTR), and drive risk
reduction.
3. Integration, Automation &
Data Pipeline
Design
and support telemetry integration between CrowdStrike Falcon, central SIEM/SOAR
platforms, network defenses, and threat intelligence feeds.
Introduce
new integration ideas to better levergage existing security tools.
Leverage
CrowdStrike Fusion SOAR workflows to automate routine containment,
notifications, and response actions.
Align
endpoint security strategies with Identity Threat Detection and Response (ITDR)
and Cloud Security Posture Management (CSPM) modules as platform needs evolve.
4. Stakeholder Enablement,
Training & Vendor Management
Translate
complex technical threat data into actionable guidance for agency IT administrators
and executive leadership.
Develop
dashboards using the CrowdStrike API to collect daily vulnerability data, and
other key metrics, providing clear and actionable visibility into the
enterprise environment.
Develop
standardized operating procedures (SOPs), deployment guides, and platform
hardening specifications for state agency IT partners.
Serve
as the primary technical point of contact with CrowdStrike engineering and technical
account managers (TAMs) to drive feature requests and resolve critical bugs.
Provide
formal and informal technical mentoring and training to Tier 1/2 SOC staff.
Required Technical Experience
Platform
Mastery: 4+ years of hands-on experience engineering, deploying, and
maintaining CrowdStrike Falcon at enterprise scale (10,000+ endpoints).
Tier
3 IR Capabilities: Demonstrated proficiency using CrowdStrike Real-Time
Response (RTR), writing custom IOAs/IOCs, and performing endpoint threat
hunting.
OS
& Scripting: Strong knowledge of Windows, Linux, and macOS internals, along
with scripting capabilities (PowerShell, Python, Bash) for automated
remediation and API integration.
Security
Ecosystems: Solid grasp of network security (firewalls, IDS/IPS), Identity
& Access Management (AD/Entra ID), patch management, vulnerability
assessments, and MITRE ATT&CK framework mapping.
Required Certifications (Must
hold at least one active certification)
CrowdStrike
Specific (Highly Preferred):
CrowdStrike Certified Falcon
Administrator (CCFA)
CrowdStrike Certified Falcon
Responder (CCFR)
CrowdStrike Certified Falcon Hunter
(CCFH)
Industry
Certifications:
CISSP, GCFA, GCIH, GSEC, CISA, or
equivalent advanced security credential.
Professional & Soft Skills
Integrity
& Ethics: Unwavering commitment to confidentiality, integrity, and compliance
standards necessary for state government operations.
Communication
& Translation: Proven ability to explain technical risk to non-technical
stakeholders and state agency leaders clearly.
Complex
Problem Solving: High analytical capability to navigate complex multi-tenant
environments, agency-specific constraints, and conflicting operational
priorities.
Collaboration
& Inclusion: Strong interpersonal skills with a commitment to fostering a diverse,
supportive, and team-oriented working environment.
Preferred Qualifications
Prior
experience in state/local government (SLTT), higher education, or large-scale
multi-tenant enterprise environments.
Experience
integrating CrowdStrike Falcon APIs with external automation platforms or SIEMs
(e.g., Splunk, Microsoft Sentinel, Palo Alto Cortex).
Familiarity
with federal/state compliance frameworks (NIST SP 800-53, CJIS, HIPAA, IRS Pub
1075).
).
Required/Desired Skills
| Skill | Required/Desired | Amount | of Experience |
|---|
| Industry Certifications: CISSP, GCFA, GCIH, GSEC, CISA, or equivalent advanced security credential. | Required | 4.0 | Years |
| Required Certifications (must hold at least one active CrowdStrike specific certification): | Required | 4.0 | Years |
| CrowdStrike Certified Falcon Administrator (CCFA); CrowdStrike Certified Falcon Responder (CCFR); CrowdStrike Certified Falcon Hunter (CCFH) | Required | | |
| Platform Mastery: 4+ years of hands-on experience engineering, deploying, and maintaining CrowdStrike Falcon at enterprise scale (10,000+ endpoints). | Required | 4.0 | Years |
| Tier 3 IR Capabilities: Proficiency using CrowdStrike Real-Time Response (RTR), writing custom IOAs/IOCs, and performing endpoint threat hunting | Required | 4.0 | Years |
| OS & Scripting: Strong knowledge of Windows, Linux, and macOS internals, along with scripting capabilities (PowerShell, Python, Bash) for automated... | Required | | |
| automated remediation and API integration. | Required | 4.0 | Years |
| Security Ecosystems: Solid grasp of network security (firewalls, IDS/IPS), Identity & Access Management (AD/Entra ID), patch management, | Required | | |
| vulnerability assessments, and MITRE ATT&CK framework mapping. | Required | 4.0 | Years |
| Integrity & Ethics: Unwavering commitment to confidentiality, integrity, and compliance standards necessary for state government operations. | Required | 7.0 | Years |
| Communication & Translation: Proven ability to explain technical risk to non-technical stakeholders and state agency leaders clearly. | Required | 7.0 | Years |
| Complex Problem Solving: High analytical capability to navigate complex multi-tenant environments, agency-specific constraints, and conflicting... | Required | | |
| operational policies | Required | 7.0 | Years |
| Collaboration & Inclusion: Strong interpersonal skills with a commitment to fostering a diverse, supportive, and team-oriented working environment. | Required | 7.0 | Years |
| Prior experience in state/local government (SLTT), higher education, or large-scale multi-tenant enterprise environments. | Highly desired | | |
| Experience integrating CrowdStrike Falcon APIs with external automation platforms or SIEMs (e.g., Splunk, Microsoft Sentinel, Palo Alto Cortex). | Highly desired | | |
| Familiarity with federal/state compliance frameworks (NIST SP 800-53, CJIS, HIPAA, IRS Pub 1075). | Highly desired | | |
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