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Job Details

Skills

Desktop Support Engineer
ServiceNow ticket management
Ticket assignment
MSRA
RDP
WebEx

Summary

Title:Desktop Support Engineer - Onsite
Location:Nashville,TN

Length:Long term

Restriction:w2 or c2c

Description:

***Onsite*** Webcam interview; very long term project; initial PO for 1 year with multiyear extensions *** *** 37.5 hours per week ***

Job Description:

Printer administration and troubleshooting

Server print queue, and local queues

Active directory management

Able to navigate different OUs
Able to look up attributes
Able to reset password and unlock accounts

iOS management, support, and deployment

Setting up new phones/iPads
Resetting iTunes accounts
Resetting network settings
Backup/restore device data

Video conferencing

Cisco WebEx
MS Teams
Cisco Presence video solutions

Network troubleshooting

Internal vs external VPN
LTE
WiFi

Application troubleshooting

Account permission
Compatibility settings
Browser vs installed

Remote support

MSRA
RDP
Teams
WebEx

Hardware deployment

ServiceNow ticket management
Ticket assignment

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: msyca001
Position Id: SKZ - 66083
Posted 1 day ago

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Shaji Gazni

Recruiter @ MSYS Inc.

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Desktop Support Engineer - Onsite

Skills

Summary

Printer administration and troubleshooting

Active directory management

iOS management, support, and deployment

Video conferencing

Network troubleshooting

Application troubleshooting

Remote support

Hardware deployment

Dice Job Match Score™

Shaji Gazni

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Desktop Support Engineer - Onsite

Job Details

Skills

Summary

Printer administration and troubleshooting

Active directory management

iOS management, support, and deployment

Video conferencing

Network troubleshooting

Application troubleshooting

Remote support

Hardware deployment

Dice Job Match Score™

Shaji Gazni

Similar Jobs