Search Jobs | Dice.com

5 results (2 new)

Group by company

Operations Account Coordinator- Full Time- 2nd Shift

Forward Air

Nashville, Tennessee • Today

Full-time

Compensation information provided in the description

Maintenance III Full Time 2nd Shift

Staples, Inc.

La Vergne, Tennessee • Today

Full-time

Business Operations Coordinator

Talent Groups

Remote • Today

Easy Apply

Contract

45 - 48

2nd Shift Help Desk Support

Sentinel Technologies

Remote or Downers Grove, Illinois • Today

Full-time

Compensation information provided in the description

Care Management Sr Data Operations Analyst (Full-time Remote, North Carolina Based)

Alliance Enterprises Inc.

Remote or Morrisville, North Carolina • Today

Full-time

USD 69,592.00 - 88,729.00 per year

Job Details

Skills

Summary

The Operations Account Coordinator serves as a primary day-to-day point of contact for customers, helping ensure consistent, high-quality service delivery across the company?s transportation and logistics services. They support customer relationships through proactive communication, issue identification, service coordination, and collaboration with operations teams. They closely with customers and internal stakeholders to ensure service expectations are met and customer needs are addressed in a timely, professional manner. They monitor service execution, communicate operational updates, and assist in resolving routine service concerns. They play an important role in maintaining customer satisfaction, supporting account retention, and strengthening operational partnerships.

Base Pay: $23.50 per hour

Schedule: Monday- Friday, 2nd shift tbd exact hours

Responsibilities

Serve as a day-to-day customer contact for assigned accounts, providing timely communication, updates, and support.

Build and maintain professional working relationships with customers, operations teams, drivers, warehouse personnel, carriers, and other business partners.

Coordinate with terminal, warehouse, and operational leadership to ensure customer service expectations are consistently met across transportation and logistics services.

Monitor service activity and operational performance to help identify potential disruptions, delays, inventory concerns, service exceptions, or other customer-impacting issues.

Communicate customer requirements, priorities, and service expectations to internal teams to support successful operational execution.

Respond to customer inquiries, requests, and routine service issues in a professional and timely manner.

Assist in resolving service exceptions by gathering information, coordinating with operational teams, and escalating issues when appropriate.

Support customers utilizing one or more Company service offerings, including LTL transportation, domestic freight forwarding, international freight forwarding, and contract logistics.

Maintain accurate customer records, account documentation, service instructions, and operational communications.

Assist with preparing routine customer reports, service metrics, and account-related documentation as needed.

Support customer onboarding activities, account maintenance, and implementation of evolving service requirements.

Ensure customer activities and documentation comply with company policies, customer requirements, and applicable regulatory standards.

Escalate complex customer concerns, significant service failures, commercial issues, and strategic account opportunities to Account Management or Operations Leadership as appropriate.

Collaborate with team members to identify opportunities for process improvement and enhanced customer experience.

Support operational initiatives designed to improve service consistency, customer satisfaction, and overall account performance.

All other duties as assigned to meet evolving business needs.

Qualifications

Education: High school diploma or GED equivalent required; Undergraduate degree in a related field from an accredited college or university preferred.

Experience: prior experience in transportation, logistics, operations, customer service, account coordination, or a related customer-focused business environment preferred.

Working knowledge of transportation, warehousing, supply chain, or logistics operations preferred, but not required.

Strong customer service and relationship-building skills with the ability to communicate professionally across multiple stakeholder groups.

Demonstrated ability to prioritize tasks, manage competing responsibilities, and maintain attention to detail in a fast-paced environment.

Ability to identify routine service issues, coordinate resolution efforts, and appropriately escalate concerns when necessary.

Strong technical skills with the ability to quickly grasp new applications; Prior experience with McLeod, CargoWise, and Salesforce highly preferred.

Experience working collaboratively with operational teams to support customer satisfaction and service delivery preferred.

Demonstrated discretion and confidentiality in handling and protecting sensitive information.

Technical: Proficient with common office technologies, including Windows PCs, Microsoft O365 (Outlook, Word, Excel, PowerPoint, etc.) and web conferencing (Teams, Zoom, Webex, etc.).

Environment: Comfort commuting to/from and working in a 100% on-site setting (listed in this posting), with travel for related meetings/events.
#LI-onsite
#LI-MP3

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: appfeed
Position Id: 27106_42237
Posted 15 hours ago

Fitment

Dice Job Match Score™

To see how well you match this job, please log in or create an account.

Once logged in, be sure to complete your profile to get the most accurate match score.

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

Similar Jobs

Director, Operations - Transportation

Nashville, Tennessee

•

Yesterday

JOB TITLE: Director of Operations - Transportation FLSA STATUS: Exempt DEPARTMENT: Transportation REPORTS TO: Vice President, Product SUPERVISORY RESPONSIBILITIES: Yes JOB LOCATION: Remote TRAVEL: 5-10% SUMMARY OF POSITION The Director of Operations drives accountability, support performance, customer satisfaction, knowledge management, and continuous improvement initiatives while ensuring support operations align with contractual obligations, regulatory requirements, and organizational o

Full-time

Oracle Cloud Infrastructure (OCI): Order Fulfillment / Logistics Program Manager

Nashville, Tennessee

•

Today

Job Description The OCI Supply Chain Organization is responsible for delivering the global logistics network that powers Oracle Cloud Infrastructure. The Orders & Logistics team manages transportation strategy, carrier operations, freight execution, and cross-functional supply chain programs that enable the timely deployment of cloud infrastructure across Oracle's global data center footprint. Responsibilities Oracle Cloud Infrastructure is seeking an experienced Order Fulfillment / Logistics

Full-time

USD 102,300.00 - 209,500.00 per year

IT Blue Yonder Engineer

Nashville, Tennessee

•

Today

Job#: 3053667 Job Description: We are seeking a highly experienced Blue Yonder Functional & Technical Engineer to lead the implementation, configuration, integration, and support of the Blue Yonder Warehouse Management (WMS) solution within a complex manufacturing environment. This role will serve as the primary Subject Matter Expert (SME) and will be responsible for delivering end-to-end WMS capabilities across inbound receiving, inventory movement and storage, manufacturing integration, wareho

Easy Apply

Full-time

$65 - $75 per hour

Oracle Cloud Infrastructure (OCI): Global Freight & Warehousing Program Manager

Nashville, Tennessee

•

Today

Job Description The OCI Supply Chain Organization enables Oracle Cloud Infrastructure's global growth by delivering scalable, reliable, and efficient logistics and warehouse operations that support the deployment of cloud infrastructure worldwide. The Orders & Logistics team partners with global suppliers, warehouses, data centers, engineering, and operations teams to ensure accurate inventory, optimized transportation, and uninterrupted material flow across Oracle's global network. Responsibi

Full-time

USD 91,400.00 - 187,000.00 per year

Job Details

Skills

Summary

Base Pay: $23.50 per hour

Schedule: Monday- Friday, 2nd shift tbd exact hours

Responsibilities

Serve as a day-to-day customer contact for assigned accounts, providing timely communication, updates, and support.

Build and maintain professional working relationships with customers, operations teams, drivers, warehouse personnel, carriers, and other business partners.

Coordinate with terminal, warehouse, and operational leadership to ensure customer service expectations are consistently met across transportation and logistics services.

Monitor service activity and operational performance to help identify potential disruptions, delays, inventory concerns, service exceptions, or other customer-impacting issues.

Communicate customer requirements, priorities, and service expectations to internal teams to support successful operational execution.

Respond to customer inquiries, requests, and routine service issues in a professional and timely manner.

Assist in resolving service exceptions by gathering information, coordinating with operational teams, and escalating issues when appropriate.

Support customers utilizing one or more Company service offerings, including LTL transportation, domestic freight forwarding, international freight forwarding, and contract logistics.

Maintain accurate customer records, account documentation, service instructions, and operational communications.

Assist with preparing routine customer reports, service metrics, and account-related documentation as needed.

Support customer onboarding activities, account maintenance, and implementation of evolving service requirements.

Ensure customer activities and documentation comply with company policies, customer requirements, and applicable regulatory standards.

Escalate complex customer concerns, significant service failures, commercial issues, and strategic account opportunities to Account Management or Operations Leadership as appropriate.

Collaborate with team members to identify opportunities for process improvement and enhanced customer experience.

Support operational initiatives designed to improve service consistency, customer satisfaction, and overall account performance.

All other duties as assigned to meet evolving business needs.

Qualifications

Education: High school diploma or GED equivalent required; Undergraduate degree in a related field from an accredited college or university preferred.

Experience: prior experience in transportation, logistics, operations, customer service, account coordination, or a related customer-focused business environment preferred.

Working knowledge of transportation, warehousing, supply chain, or logistics operations preferred, but not required.

Strong customer service and relationship-building skills with the ability to communicate professionally across multiple stakeholder groups.

Demonstrated ability to prioritize tasks, manage competing responsibilities, and maintain attention to detail in a fast-paced environment.

Ability to identify routine service issues, coordinate resolution efforts, and appropriately escalate concerns when necessary.

Strong technical skills with the ability to quickly grasp new applications; Prior experience with McLeod, CargoWise, and Salesforce highly preferred.

Experience working collaboratively with operational teams to support customer satisfaction and service delivery preferred.

Demonstrated discretion and confidentiality in handling and protecting sensitive information.

Technical: Proficient with common office technologies, including Windows PCs, Microsoft O365 (Outlook, Word, Excel, PowerPoint, etc.) and web conferencing (Teams, Zoom, Webex, etc.).

Environment: Comfort commuting to/from and working in a 100% on-site setting (listed in this posting), with travel for related meetings/events.
#LI-onsite
#LI-MP3

Dice Id: appfeed
Position Id: 27106_42237
Posted 15 hours ago

Fitment

Dice Job Match Score™

To see how well you match this job, please log in or create an account.

Once logged in, be sure to complete your profile to get the most accurate match score.

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

Similar Jobs

Director, Operations - Transportation

Nashville, Tennessee

•

Yesterday

Full-time

Oracle Cloud Infrastructure (OCI): Order Fulfillment / Logistics Program Manager

Nashville, Tennessee

•

Today

Full-time

USD 102,300.00 - 209,500.00 per year

IT Blue Yonder Engineer

Nashville, Tennessee

•

Today

Easy Apply

Full-time

$65 - $75 per hour

Oracle Cloud Infrastructure (OCI): Global Freight & Warehousing Program Manager

Nashville, Tennessee

•

Today

Full-time

USD 91,400.00 - 187,000.00 per year