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Vaco by Highspring

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Contract position
Start Date: August 3rd
Conversion Date: August 15th (Saturday)
End Date: August 26th

Vaco Technology is currently looking for a technical support specialist to assist our client in setting up / converting IT Hardware at their remote locations over the phone. This will be a short-term contract at the client’s location on the northeast side of Indianapolis.

Key Responsibilities

Assist with pre-project setup and reconfiguration where needed
Support printer setup, including static IP assignment (step-by-step process provided)
Ensure devices are properly connected to firewall ports and accessible on the network
Validate network connectivity via firewall access
Collaborate with field technicians via phone to complete installations
Primary focus on printer assignment and network connectivity validation
Minimal configuration work expected (most setup should be completed in advance)

Requirements:

A minimum of one year’s experience in a customer service, help desk, or technical support role is preferred.
Medium Level technical troubleshooting and problem-solving skills preferred
Good communication skills required
Ability to follow instructions closely and communicate effectively
Must be available for the full project duration.
Willing to work 100% on-site.

Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company’s 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10115369
Position Id: 482056
Posted 14 days ago

Company Info

About Vaco by Highspring

Vaco is the Talent Solutions division of Highspring, a leading global professional services organization. With expertise in Accounting and Finance, Technology and Digital, and Human Resources and Operations, Vaco provides Contract Staffing and Direct Hire solutions. Vaco’s parent company, Highspring, helps clients with two additional integrated service offerings: Consulting and Managed Services. With more than 10,000 employees across more than 45 offices worldwide, Highspring gives partners the agility to thrive, address challenges, and seize opportunities in a rapidly changing world. Get to know us at vaco.com. 

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Vaco by Highspring

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