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The Decision Support Analyst, Senior is responsible for complex descriptive, diagnostic, predictive, and prescriptive analyses, turning data into insights for the organization's administrators, providers, managers and other key stakeholders. They provide expert level knowledge and support in one or more areas of Decision Support. They are responsible for staying up to date on industry trends, best practices, and will provide guidance and support to the team. They assist in data literacy initiatives to educate and empower users.
This position will be the analyst responsible for gap analysis, scoring projections, and monitoring tools that show progress towards ranking goals.
GENERAL DUTIES- Serves as a Decision Support subject matter expert in Finance, Operations, Rev Cycle, Quality, Ancillary Services (Lab, Pharmacy, Radiology, Transfers, etc...), Market (ex. adult vs pediatrics), and/or Service Line Group.
- Takes on a broad range of complex descriptive, diagnostic, predictive, and prescriptive analyses across service lines, corporate, hospitals, support services, ancillary services, and business units.
- Performs exploratory data analysis to understand the structure and content of data sources for enterprise level data (thousands to millions of rows of data).
- Learns contextual elements (workflows, operational definitions, patient experience) to better understand the meaning of the data.
- Uses a variety of reporting, analytical, visualization and dashboarding tools to explore data and visualize insights (ex. Excel, Tableau, Software specific reports, etc.)
- Creates joins between multiple data sources to produce new data sources and enriched subsets of data for case specific projects or deep insights.
- Performs two-way reconciliation to established sources of truth.
- May serve as a point of contact for technical assistance.
- Uses "manage up" or SBAR communication to convey complex problems in a simple way to accelerate conceptual onboarding and decision making.
- Summarizes findings and presents them to all levels of leadership.
- Assists in center of excellence initiatives including documentation, data governance, data literacy, "at-the-elbow" technical assistance, proactive data improvement initiatives, and other short/long term initiatives.
- Assists decision support administration in the identification, planning and development of data literacy initiatives, content, training, and presentations.
- Stays up to date on industry best practices and trends and presents these to the team as a means of guidance and support.
- Adheres to all policies and procedures around compliance, protected health information (PHI) and HIPAA.
EXPERIENCE QUALIFICATIONS- 3 Years of decision support, financial analysis, operational analysis, or related healthcare experience.
- Track record of successful execution and on-time delivery.
- Tableau, Power BI, VBA, SQL, R, Python or other related coding language.
EDUCATION QUALIFICATIONS- Required: Bachelor's Degree
- Preferred: Master's Degree
LICENSES AND CERTIFICATIONS- Required: Developer level certification data visualization software such as Tableau, Power BI, Qlickview, etc.
- Preferred: Certification in Tableau.
SKILLS AND ABILITIES- Knowledge of data processes and ability to apply them in a hospital business setting.
- Solid problem solving and analytical skills.
- Solid understanding of general accounting/financial practices.
- Ability to demonstrate high degree of initiative, attention to detail, follow through, and ability to complete tasks efficiently and effectively.
- Ability to work independently and under pressure to meet deadlines.
- Excellent oral and written communication skills coupled with strong interpersonal skills.
- Highly developed PC skills and functionality in standard desktop software (Excel, Word, Access, PowerPoint, etc.).
- Experience with Hospital Decision Support related applications.
- Experience with report writing tools.
- Project Management experience
WORK SHIFT: Days (United States of America)
LCMC Health is a community. Our people make health happen. While our NOLA roots run deep, our branches are the vessels that carry our mission of bringing the best possible care to every person and parish in Louisiana and beyond and put a little more heart and soul into healthcare along the way. Celebrating authenticity, originality, equity, inclusion and a little "come on in" attitude is the foundation of LCMC Health's culture of everyday extraordinary
Your extras- Deliver healthcare with heart.
- Give people a reason to smile.
- Put a little love in your work.
- Be honest and real, but with compassion.
- Bring some lagniappe into everything you do.
- Forget one-size-fits-all, think one-of-a-kind care.
- See opportunities, not problems - it's all about perspective.
- Cheerlead ideas, differences, and each other.
- Love what makes you, you - because we do
You are welcome here. LCMC Health is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.
The above job summary is intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. LCMC Health reserves the right to amend and change responsibilities to meet organizational needs as necessary.
Simple things make the difference. 1. To get started, take your time to fully and accurately complete the application for employment. Incomplete applications get bogged down and are often eliminated due to missing information.
2. To ensure quality care and service, we may use information on your application to verify your previous employment and background.
3. To keep our career applications up-to-date, applications are inactive after 6 months and, therefore, require a new application for employment to be completed.
4. To expedite the hiring process, proof of citizenship or immigration status will be required to verify your lawful right to work in the United States.
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