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Job Overview Citi is hiring a Lead Digital Product Manager to shape and deliver the next generation of AI-powered financial products for the Investor Services client community - sitting at the intersection of commercial product management, client engagement, and Data and AI delivery. In this role, you will translate client and business needs into differentiated AI-powered capabilities at global scale. You will work directly alongside enterprise clients and cross-functional teams to drive disciplined execution from concept through to commercial launch.
Responsibilities: - Identify, scope, and deliver Data and AI-powered capabilities that create measurable value for enterprise clients, managing the full lifecycle from initial prototype through to commercial launch.
- Engage directly and regularly with clients to validate solutions, gather requirements, and manage expectations at each stage of delivery.
- Translate business and client requirements into platform-level product specifications, partnering with engineering and development teams to assess technical feasibility and prioritize delivery.
- Define clear go-to-market plans for AI and digital products, including cloud data sharing and APIs, and lead adoption efforts across target client segments.
- Coordinate geographic rollout of Data and AI capabilities across multiple markets, adapting solutions to local regulatory requirements while preserving global design consistency.
- Cultivate effective working relationships across Sales, Technology, Operations, Finance, Compliance, Risk, and Legal to facilitate alignment across competing priorities and ensure risk-aware decision-making.
Required qualifications & skills:
- 6+ years of experience in digital solutions for financial services clients, with a focus on leading platform or AI-powered product initiatives from concept to delivery.
- Demonstrated ability to build, launch, or scale AI and data-driven products or digital platforms, ideally within financial services or FinTech.
- Direct experience engaging with enterprise clients or senior stakeholders to co-create and validate products, with the ability to manage expectations and represent solutions confidently.
- Working knowledge of Data Solutions including APIs and cloud data sharing, with the ability to translate technical capabilities into client-facing value propositions.
- Solid understanding of AI concepts, model risk management, responsible AI frameworks, and enterprise governance requirements as they apply to product delivery.
- Ability to influence and align stakeholders across a matrixed global organisation without direct authority, facilitating decisions across commercial, technical, and regulatory functions.
Education:
- Bachelor's degree in Computer Science, Business Management, Engineering, or a related field.
Beneficial skills & qualifications:
- Master's degree or advanced qualification in a relevant discipline such as Computer Science, Business Management, or Engineering.
- Background in a financial services domain such as Payments, Transaction Banking, Investor Services, or Capital Markets.
- Experience conducting structured market research to identify AI-driven product opportunities and translating competitive intelligence into actionable programmes.
What we offer:
- Hybrid working model with 3 days in the office and 2 days working remotely, giving you the flexibility to perform at your best.
- Exposure to cutting-edge AI and data technologies in a complex, real-world financial services environment, supporting your ongoing professional development.
- A performance-driven environment where your work has a tangible impact on clients and the commercial success of the business.
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
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Job Family Group: Product Management and Development
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Job Family: Digital Product Management
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Time Type: Full time
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Primary Location: New York New York United States
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Primary Location Full Time Salary Range: $157,040.00 - $235,560.00
In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
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Most Relevant Skills Please see the requirements listed above.
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Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.
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Anticipated Posting Close Date: ------------------------------------------------------
Automated Processing and AI We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.
Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.
Illinois residents - AI Notice and Right
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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi .
View Citi's EEO Policy Statement and the Know Your Rights poster.
