Search Jobs | Dice.com

1 results (1 new)

Group by company

Aladdin Application Support Engineer (L2 - L3)

Della Infotech

New York, New York • Today

Easy Apply

Contract

$55 - $70

Job Details

Skills

ALADDIN
BLACKROCK
Front Office
Trading

Summary

Job Description:

We are seeking an experienced Aladdin Application Support Engineer to join our Trading Technology team, providing L2/L3 production support for BlackRock's Aladdin platform across front office trading and portfolio construction workflows. The ideal candidate has hands-on Aladdin front office experience, strong SQL skills, and a solid understanding of trading operations including FIX connectivity, broker mapping, and batch processing. This role works closely with front office users, trading desks, and BlackRock support teams to resolve incidents, manage batch cycles, and ensure smooth day-to-day trading operations.

Key Responsibilities

Provide L2/L3 application support for the Aladdin platform, covering front office trading, order management, and portfolio construction workflows.
Monitor, troubleshoot, and resolve issues in Aladdin batch processing cycles (Green Package and related batch jobs), ensuring timely completion and escalating failures as needed.
Investigate and resolve trade execution and connectivity issues by analyzing FIX logs and message flows between Aladdin, brokers, and execution venues.
Manage and troubleshoot broker mapping and static data setup within Aladdin to support accurate trade routing and settlement.
Act as the primary liaison with BlackRock support and client service teams to log, track, and drive resolution of platform issues, enhancement requests, and release-related queries.
Write and optimize SQL queries to investigate data issues, support root-cause analysis, and produce ad hoc reports for trading and operations stakeholders.
Partner directly with front office users (portfolio managers, traders, and trading assistants) to understand issues, gather requirements, and provide timely, clear resolutions.
Support incident, problem, and change management processes, including documentation of root cause analysis and resolution steps.
Participate in Aladdin release testing, upgrades, and regression testing cycles, validating front office and trading functionality.
Contribute to process improvement and automation initiatives to reduce recurring incidents and manual intervention.

Required Skills & Experience

Hands-on experience supporting or working on BlackRock's Aladdin platform, specifically front office / trading modules.
Working knowledge of Aladdin batch processing, including the Green Package and end-of-day/overnight batch cycles.
Strong SQL skills for data investigation, troubleshooting, and query writing (Oracle/SQL Server or similar).
Practical experience reading and interpreting FIX protocol logs to troubleshoot order and execution issues.
Experience with broker mapping and static/reference data setup in a trading platform.
Solid understanding of the trading lifecycle and trading domain concepts (order management, execution, settlement).
Proven experience providing L2/L3 application support, including incident triage, root cause analysis, and escalation management.
Experience coordinating directly with BlackRock (or equivalent vendor) support teams on platform issues and releases.
Strong stakeholder management skills, with experience supporting front office users such as traders and portfolio managers.
Excellent verbal and written communication skills, with the ability to translate technical issues for business users.

Preferred Qualifications

Knowledge of Fixed Income and Equity products and their trading workflows within Aladdin.
Experience with portfolio construction and order management concepts.
Familiarity with ITIL-based incident, problem, and change management processes.
Exposure to scripting or automation tools (e.g., Python, shell scripting) for support tooling.
Prior experience in a capital markets, asset management, or trading technology environment.

Education

Bachelor's degree in Computer Science, Finance, Engineering, or a related field (or equivalent practical experience).

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10511336
Position Id: 9061299
Posted 8 hours ago

Fitment

Dice Job Match Score™

🔢 Crunching numbers...

Contact the job poster

Andrew Fugle

Della Infotech Recruiter @ Della Infotech

View Profile

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

Similar Jobs

Aladdin Application Support Analyst

New York, New York

•

8d ago

Job Title: Senior Application Support Analyst Location: NYC, NY/Boston, MA (Need to work from office 3 Days a week) Duration: 6-12 Months ROLE_DESCRIPTION - Senior Application Support Analyst to join the Front Office Application Support team supporting the asset management business. The role is responsible for ensuring the stability, performance, and operational excellence of the Aladdin platform supporting portfolio management, order management, trade execution, trade booking, and post-trade wo

Easy Apply

Contract, Third Party

Depends on Experience

SRE Application Support Analyst

New York, New York

•

Today

Job Title: SRE Application Support Analyst Location: NYC, NY MUST HAVE SKILLS #ALADDIN #SRE #ApplicationSupportAnalyst #ApplicationSupport #Aladdin #BlackRock We are seeking a highly motivated Senior Application Support Analyst to join our global Front Office Application Support team supporting a leading asset management business. The role is responsible for ensuring the stability, performance, and operational excellence of the Aladdin platform supporting portfolio management, order management,

Easy Apply

Part-time

$60 - $65

Application Support Analyst

New York, New York

•

30+d ago

Key Responsibilities Provide Level 2/Level 3 production support for Aladdin and related front office applications. Investigate and resolve production issues impacting portfolio management, order management, trade execution, trade booking, and confirmations. Perform root cause analysis, coordinate with BlackRock, technology and business teams, and drive issues through to resolution. Develop and execute SQL queries for troubleshooting, data validation, and analysis. Build automation scri

Easy Apply

Contract, Third Party

$50 - $60

Aladdin Product Manager

New York, New York

•

22d ago

Aladdin Product Manager Location: NYC Duration: 9-12 Month JD Requirements: 5-8 years in product management, business analysis, or solution design within financial servicesDeep, hands-on technical experience with BlackRock Aladdin OMS, risk analytics, compliance, and portfolio management modulesExperience with Order Management Systems (Perform) and Research Management Systems (Verity, Everest) is a strong plusStrong understanding of investment workflows - trade lifecycle, portfolio construction

Easy Apply

Contract

Depends on Experience

Job Details

Skills

ALADDIN
BLACKROCK
Front Office
Trading

Summary

Job Description:

Key Responsibilities

Provide L2/L3 application support for the Aladdin platform, covering front office trading, order management, and portfolio construction workflows.
Monitor, troubleshoot, and resolve issues in Aladdin batch processing cycles (Green Package and related batch jobs), ensuring timely completion and escalating failures as needed.
Investigate and resolve trade execution and connectivity issues by analyzing FIX logs and message flows between Aladdin, brokers, and execution venues.
Manage and troubleshoot broker mapping and static data setup within Aladdin to support accurate trade routing and settlement.
Act as the primary liaison with BlackRock support and client service teams to log, track, and drive resolution of platform issues, enhancement requests, and release-related queries.
Write and optimize SQL queries to investigate data issues, support root-cause analysis, and produce ad hoc reports for trading and operations stakeholders.
Partner directly with front office users (portfolio managers, traders, and trading assistants) to understand issues, gather requirements, and provide timely, clear resolutions.
Support incident, problem, and change management processes, including documentation of root cause analysis and resolution steps.
Participate in Aladdin release testing, upgrades, and regression testing cycles, validating front office and trading functionality.
Contribute to process improvement and automation initiatives to reduce recurring incidents and manual intervention.

Required Skills & Experience

Hands-on experience supporting or working on BlackRock's Aladdin platform, specifically front office / trading modules.
Working knowledge of Aladdin batch processing, including the Green Package and end-of-day/overnight batch cycles.
Strong SQL skills for data investigation, troubleshooting, and query writing (Oracle/SQL Server or similar).
Practical experience reading and interpreting FIX protocol logs to troubleshoot order and execution issues.
Experience with broker mapping and static/reference data setup in a trading platform.
Solid understanding of the trading lifecycle and trading domain concepts (order management, execution, settlement).
Proven experience providing L2/L3 application support, including incident triage, root cause analysis, and escalation management.
Experience coordinating directly with BlackRock (or equivalent vendor) support teams on platform issues and releases.
Strong stakeholder management skills, with experience supporting front office users such as traders and portfolio managers.
Excellent verbal and written communication skills, with the ability to translate technical issues for business users.

Preferred Qualifications

Knowledge of Fixed Income and Equity products and their trading workflows within Aladdin.
Experience with portfolio construction and order management concepts.
Familiarity with ITIL-based incident, problem, and change management processes.
Exposure to scripting or automation tools (e.g., Python, shell scripting) for support tooling.
Prior experience in a capital markets, asset management, or trading technology environment.

Education

Bachelor's degree in Computer Science, Finance, Engineering, or a related field (or equivalent practical experience).

Dice Id: 10511336
Position Id: 9061299
Posted 8 hours ago

Fitment

Dice Job Match Score™

🔢 Crunching numbers...

Contact the job poster

Andrew Fugle

Della Infotech Recruiter @ Della Infotech

View Profile

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

Similar Jobs

Aladdin Application Support Analyst

New York, New York

•

8d ago

Easy Apply

Contract, Third Party

Depends on Experience

SRE Application Support Analyst

New York, New York

•

Today

Easy Apply

Part-time

$60 - $65

Application Support Analyst

New York, New York

•

30+d ago

Easy Apply

Contract, Third Party

$50 - $60

Aladdin Product Manager

New York, New York

•

22d ago

Easy Apply

Contract

Depends on Experience