Job DescriptionAt American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
The Workforce Strategy (WFS) team within the Technology Business Enablement (TBE) organization helps American Express align its technology workforce with enterprise needs. The team serves as a strategic advisory partner to senior technology leadership providing Enterprise Technology Services (ETS), ensuring the right talent is available at the right place, time and within optimized global cost structure to support technology portfolio demand. WFS collaborates with ETS Portfolio, ETS Finance, Talent Acquisitions, Global Real Estate, Technology Vendor Management and other enterprise partners to deliver forward-looking, data-driven insights on workforce planning, organizational design, and location strategy - enabling coordinated decisions that support scalable growth and long-term business outcomes
The
Sr. Manager, Analytics Engineering and Data Strategy will play a key role in establishing future-ready workforce data foundations that power analytics, AI, reporting, and intelligent decision-making across ETS. The role sits at the intersection of
business strategy, analytics engineering, data architecture, and data products, translating complex business and metric needs into trusted, scalable, and reusable data capabilities.
This role combines strong business acumen with deep technical expertise. The successful candidate will work directly with business and technology stakeholders to understand the decisions and outcomes they are trying to enable, discover and assess underlying data, design appropriate data and transformation architecture, and build reusable analytics data products that can support multiple downstream use cases.
The role will help move WFS from fragmented, report-specific data preparation toward a governed analytics ecosystem where critical data and business logic are reusable, trusted, documented, and engineered for scale.
How will you make an impact in this role?The Sr. Manager, Analytics Engineering and Data Strategy will lead the development of scalable analytics data foundations and reusable data products that connect enterprise data with workforce metrics, analytics, reporting, AI, and business decision-making.
The role will take complex and sometimes ambiguous business and data problems from discovery through architecture, engineering, adoption, and ongoing ownership. This individual will work across Business, Data Engineering, Architecture, Data Governance, Analytics, and Technology teams to determine how data should be sourced, modeled, transformed, governed, and made reusable across multiple workforce use cases.
The role will also help establish modern analytics engineering practices, architecture principles, and development standards that improve reliability, quality, maintainability, and speed while enabling analysts and business teams to spend less time sourcing, joining, cleaning, and reconciling data and more time generating insights and driving business outcomes.
ResponsibilitiesBuild the Analytics Data Foundation- Lead the design and development of trusted, analytics-ready data foundations that transform complex enterprise and workforce data into reusable, business-ready datasets
- Lead discovery across complex or fragmented workforce data domains to understand source systems, business definitions, data grain, keys, history, dependencies, quality considerations, and downstream consumption needs
- Design scalable data models, transformation layers, and architectures that support workforce metrics, reporting, advanced analytics, and AI
- Establish consistent approaches to business rules, historical data, reusable dimensions, data quality, and lineage
Develop Trusted, Reusable Data Products- Partner with business and technical stakeholders to translate analytical needs into scalable, reusable data products rather than one-off solutions
- Define data-product architecture, transformations, business logic, quality standards, documentation, and ownership
- Balance immediate business priorities with long-term architectural scalability, maintainability, and reuse
Establish Modern Analytics Engineering Practices- Lead hands-on development of complex data transformations using SQL, BigQuery, and Python, leveraging tools such as dbt, Git, and Apache Airflow or comparable technologies
- Establish engineering standards for modular development, version control, testing, deployment, orchestration, and monitoring
- Implement automated data-quality, validation, reconciliation, and lineage capabilities to improve trust and reliability
Drive Cross-Functional Collaboration and Data Strategy- Serve as a technical bridge across Business, Analytics, Data Engineering, Architecture, Governance, and enterprise technology teams
- Shape the analytics engineering and workforce data strategy, identifying opportunities to simplify fragmented data ecosystems and build scalable capabilities
- Enable reliable data consumption across Power BI, Excel, SQL, Python, and emerging AI solutions
- Mentor team members and promote engineering practices focused on reusability, automation, quality, and business value
- Mentor and upskill analysts and other team members in SQL, data modeling, data-product thinking, reusable transformation patterns, data quality, and modern analytical development practices
- Promote a data product mindset centered on business value, reliability, reusability, maintainability, automation, quality, and ownership
QualificationsEducation & Knowledge : - Bachelor's degree in Computer Science, Computer Engineering, Data Science, Information Systems, Business Analytics, or a related field preferred; advanced degree or equivalent experience welcomed
- Strong understanding of modern analytics engineering, data architecture, data modeling, and data-product principles.
- Advanced knowledge of SQL and strong understanding of cloud data platforms and modern enterprise data ecosystems.
- Strong understanding of dimensional modeling, fact and dimension design, data grain, keys, historical data, slowly changing dimensions, analytical marts, and downstream consumption patterns.
- Knowledge of modern transformation and orchestration approaches, including SQL-based transformation frameworks, dbt or comparable technologies, Apache Airflow or comparable orchestration platforms, and Python.
- Understanding of software-engineering practices applied to data development, including Git, peer review, automated testing, CI/CD concepts, reusable code, environment management, and controlled deployment.
- Knowledge of data governance, lineage, metadata, data quality, ownership, privacy, and enterprise data-management principles.
- Understanding business intelligence and analytical consumption patterns, including Power BI and other analytical tools, and how upstream data architecture affects downstream semantic models, metrics, reporting, and analytics.
- Understanding of how trusted, reusable data products can enable AI, advanced analytics, intelligent decision-making, and emerging data-driven capabilities
- Advanced knowledge of AI-ready enterprise data architecture and scalable data platform design patterns
Work Experience:- Advanced hands-on SQL experience, including complex transformations, dimensional modeling, analytical marts, and production-grade reusable datasets.
- Experience working with cloud data warehouses, with Google BigQuery experience strongly preferred
- Experience using Python for data processing, automation, validation, reconciliation, or related data-engineering use cases
- Experience translating complex or ambiguous business problems and metric needs into scalable data architecture, models, transformations, and reusable data solutions
- Significant experience designing analytics-ready data foundations and governed enterprise data products, including ownership, quality, lineage, and documentation
- Ability to independently navigate fragmented data environments, investigate unfamiliar data domains, and lead scalable solutions amid evolving requirements
- Experience applying modern analytics engineering practices, including version control, automated testing, code review, documentation, deployment, and monitoring
- Experience with dbt or comparable SQL-based transformation frameworks and Apache Airflow or similar orchestration technologies preferred
- Experience collaborating across Business, Analytics, Data Engineering, Architecture, Data Governance, and Technology teams to deliver enterprise data solutions
- Demonstrated ability to balance immediate delivery priorities with long-term architecture, reusability, governance, and maintainability
- Strong communication skills, including the ability to explain technical concepts, architecture decisions, and trade-offs to nontechnical stakeholders
- Experience mentoring data practitioners and advancing scalable analytics engineering and data-product practices
- Experience leading implementation of AI-enabled data platform modernization or operational transformation initiatives
- Experience designing scalable data infrastructure supporting advanced analytics, ML, or GenAI workloads
- Experience establishing governance and quality standards for AI-consumable enterprise data assets
About UsAt American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you'll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
About the TeamWe back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
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The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
