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Desktop Engineer - 1st Shift (Onsite)

GSK Solutions Inc.

Newark, New Jersey • Today

Easy Apply

Contract, Third Party

Depends on Experience

Desktop Support Engineer - Level 2 - 1st Shift - Onsite - Long Term Contract - Newark, NJ - B4197B

Technovision, Inc.

Newark, New Jersey • Today

Easy Apply

Third Party, Contract

Depends on Experience

GSK Solutions Inc.

Job Details

Skills

Troubleshoot Desktop LAN
server
wi-fi and connectivity issues.
Utilize ticketing system to track email submissions and managing phone support efforts.
Manage Windows Active Directory and Exchange

Summary

Job Title

Desktop Engineer - 1st Shift (Onsite)

Location

Newark, NJ

Duration

6 Months

Pay Rate

$60/hr on C2C /1099 all inclusive (OR) $55/hr on W2

Interview Type

Both Phone and In Person

Note

This is a fully onsite role (5 days, Tuesday to Saturday 8am-4:30pm) providing level 1 & 2 support for users

Job Description

We are looking for a qualified Desktop Engineer for the 1st shift of our 24x7 Team who has experience troubleshooting computer issues and supporting customers by phone, email, and via remote access tools.

We are looking for a qualified Desktop Engineer for out 1stshift, 24/7 team, who has experience troubleshooting computer issues and supporting customers in person, by phone, email, and remote access tools.

Support and troubleshoot hardware and software problems for desktop and laptop computers, and conduct remote problem solving when necessary.

Install hardware and software on workstations.
Set up and maintain network and telecommunications systems.
Troubleshoot LAN, server, wi-fi and connectivity issues.
Utilize ticketing system, when necessary.
Manage Windows Active Directory and Exchange.
Re-image computers, perform data migrations andrestorations.
Work closely with other IT employees on system maintenanceand configuration projects.
Work closely with other SLA employees on interdepartmentalprojects.
Maintain accurate asset management records.
Work with vendors and manufacturers on repair andmaintenance of IT equipment.
College degree and/or 4-6 years' experience.
Ability to help employees solve hardware and softwareproblems.
Experience with Windows Active Directory& Office 365.
Experience troubleshooting network issues in large office setups.
Experience supporting and troubleshooting printer systems.
Familiarity with DHCP,DNS, LAN, WAN, and other common networking concepts.
Strong customer service and communication skills.
Experience with a scripting language preferred.
Must be able to work on Saturdays and certain Holidays.
Basic understanding of ITIL foundation processes, i.e.Incident, Request, Change, etc.
MDM experience, specifically Airwatch, is a plus.

Top Skills & Years of Experience

Required/Desired Skills

Skill	Required /Desired	Amount	of Experience
• Troubleshoot Desktop LAN, server, wi-fi and connectivity issues.	Required	5	Years
• Utilize ticketing system to track email submissions and managing phone support efforts.	Required	5	Years
• Manage Windows Active Directory and Exchange.	Required	5	Years

Recruiter Details

Contact: Kris -

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10498904
Position Id: 35788-2053-1787684477
Posted 15 hours ago

Company Info

About GSK Solutions Inc.

Our values are integrity, leading change, excellence, and respect for the individual, learning and sharing. Our success is based on our ability to be flexible while adhering to a strict project management methodology.

We inspire personal and professional growth in our people through innovation and creativity. We reward excellence. We earn the trust of our customers and the respect of our employees through exceptional teamwork, good business ethics and a high level of commitment

Fitment

Dice Job Match Score™

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Contact the job poster

Ram Krishna

Recruiter @ GSK Solutions Inc.

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GSK Solutions Inc.

Job Details

Skills

Troubleshoot Desktop LAN
server
wi-fi and connectivity issues.
Utilize ticketing system to track email submissions and managing phone support efforts.
Manage Windows Active Directory and Exchange

Summary

Job Title

Desktop Engineer - 1st Shift (Onsite)

Location

Newark, NJ

Duration

6 Months

Pay Rate

$60/hr on C2C /1099 all inclusive (OR) $55/hr on W2

Interview Type

Both Phone and In Person

Note

This is a fully onsite role (5 days, Tuesday to Saturday 8am-4:30pm) providing level 1 & 2 support for users

Job Description

Support and troubleshoot hardware and software problems for desktop and laptop computers, and conduct remote problem solving when necessary.

Install hardware and software on workstations.
Set up and maintain network and telecommunications systems.
Troubleshoot LAN, server, wi-fi and connectivity issues.
Utilize ticketing system, when necessary.
Manage Windows Active Directory and Exchange.
Re-image computers, perform data migrations andrestorations.
Work closely with other IT employees on system maintenanceand configuration projects.
Work closely with other SLA employees on interdepartmentalprojects.
Maintain accurate asset management records.
Work with vendors and manufacturers on repair andmaintenance of IT equipment.
College degree and/or 4-6 years' experience.
Ability to help employees solve hardware and softwareproblems.
Experience with Windows Active Directory& Office 365.
Experience troubleshooting network issues in large office setups.
Experience supporting and troubleshooting printer systems.
Familiarity with DHCP,DNS, LAN, WAN, and other common networking concepts.
Strong customer service and communication skills.
Experience with a scripting language preferred.
Must be able to work on Saturdays and certain Holidays.
Basic understanding of ITIL foundation processes, i.e.Incident, Request, Change, etc.
MDM experience, specifically Airwatch, is a plus.

Top Skills & Years of Experience

Required/Desired Skills

Skill	Required /Desired	Amount	of Experience
• Troubleshoot Desktop LAN, server, wi-fi and connectivity issues.	Required	5	Years
• Utilize ticketing system to track email submissions and managing phone support efforts.	Required	5	Years
• Manage Windows Active Directory and Exchange.	Required	5	Years