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Help Desk Support Technician

Endurance IT Services

Norfolk, Virginia • Today

Full-time

Help desk Technician

Trilon Group

Remote • Today

Full-time

USD 23.00 - 30.00 per hour

IT Specialist / Helpdesk Technician - Remote

Connection

Remote • Today

Full-time

Senior Helpdesk Technician

Sun Harbor Advisors LLC

Remote • 8d ago

Easy Apply

Full-time

$60 - $90

Help Desk Specialist

Ardent Eagle Solutions

Remote or Washington, District of Columbia • Today

Full-time

USD 26.00 - 33.00 per hour

Job Details

Skills

Productivity
Network
Provisioning
Computer Hardware
Issue Tracking
Help Desk
Technical Support
Servers
Microsoft Office
Microsoft Excel
Microsoft Outlook
Microsoft Windows
OS X
Virtual Private Network
Communication
Conflict Resolution
Problem Solving
IT Service Management
Cyber Security
Network Design
IT Consulting
Recruiting
Management

Summary

Job Description
Endurance IT Services is seeking a T2 Help Desk professional to provide technology support for a non-profit organization and their affiliated entities. This role serves as the primary point of contact for IT support, helping staff resolve technical issues and maintain productivity across hardware, software, and network systems.

Location: Norfolk, VA

Work Arrangement: HYBRID

Key Responsibilities

Provide first-level technical support for hardware, software, and application issues.
Fulfill IT requests, including system access, equipment provisioning, and hardware purchases.
Troubleshoot and resolve technical issues following established support procedures.
Document support requests, resolutions, and technical updates in the ticketing system.
Serve as a liaison between end users and internal IT resources.
Support Microsoft Office applications, Windows and Apple devices, and VPN connectivity.
Provide occasional evening and weekend on-call support.
Perform other duties as assigned.

Qualifications

2-4 years of help desk or technical support experience.
Experience supporting Windows workstations, servers, software applications, and peripherals.
Strong knowledge of Microsoft Office Suite, including Word, Excel, Outlook, and Access.
Proficiency with Windows and macOS environments.
Familiarity with VPN technologies.
Excellent communication, organizational, and problem-solving skills.
Ability to work independently, manage multiple priorities, and maintain confidentiality.
Ability to lift up to 50 lbs. and travel as needed.
Commitment to the mission and values of the organization.

About Endurance IT Services

Endurance IT Services provides Managed IT Services, Cybersecurity Solutions, Network Infrastructure, and IT Consulting to help businesses stay secure, connected, and productive. We also offer IT Staffing for Direct-Hire, Contract-to-Hire, and Contract roles, as well as internal full-time positions.

Some opportunities may not be exclusive and may evolve as we work with clients-but our mission remains consistent: helping candidates find the right job that aligns with their skills and career goals.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: RTX1623d5
Position Id: 3b407acde98673b11ef2001b474c63e3
Posted 2 hours ago

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Hampton, Virginia

•

Today

Job Description Our client is seeking an IT Support Technician / Junior Systems Administrator to provide technical support, maintain IT infrastructure, and ensure seamless technology operations for end users. This role combines hands-on technical support with system administration responsibilities, making it ideal for professionals looking to grow their careers in IT. The successful candidate will be customer-focused, detail-oriented, and capable of supporting hardware, software, network, and s

Full-time

USD 17.00 - 20.00 per hour

IT Support Analyst

Maine

•

Today

As an IT Support Analyst at The Cianbro Companies, you will help team members in diverse roles in our businesses across the nation stay up and running as you provide technical support with applications, technologies, devices and IT services. In this position you will have the opportunity to work with many types of systems and software, with an opportunity to learn and grow in knowledge and experience as you become familiar with our systems and software and take on more complex challenges. We ar

Full-time

USD 900.00 - 1,100.00 per week

D&T Help Desk Analyst

Remote

•

Today

Job Title: D&T Help Desk Analyst Job Location: TX (Remote) Job Duration: 12 Months (Possibility of Conversion) Work Schedule Monday - Friday 7:00 AM - 4:00 PM CST Position Overview The D&T Help Desk Analyst provides first-level technical support by assisting users with software, login, email, Office 365, mobile device, and other technical issues. This is a customer service-focused role that requires strong troubleshooting skills and the ability to guide users through technical solutions.

Easy Apply

Contract

Help Desk Analyst

No location provided

•

Today

Help Desk Analyst At B&A, we foster and embrace a distinct set of values that we live by and instill in all aspects of our organization: dedication, commitment, partnership, trust, and recognition. We have incorporated these values into successful delivery for our customers since 1988. B&A believes in ensuring its employees feel deeply connected to B&A, recognizing successes and hard work, and providing continuous opportunities to learn and grow. Our people are entrepreneurial thinkers that com

Full-time