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Network Engineer- Enhanced Distance Support

SAIC

Norfolk, Virginia • Today

Full-time

USD 80,001.00 - 120,000.00 per year

Network Engineer

Govcio LLC

Hampton, Virginia • Today

Full-time

Compensation information provided in the description

Network Engineer

GovCIO

Hampton, Virginia • Today

Full-time

USD 130,000.00 - 140,000.00 per year

Network Engineer

Booz Allen Hamilton

Hybrid in Norfolk, Virginia • Today

Full-time

USD 61,900.00 - 141,000.00 per year

Network Engineer Expert

General Dynamics

Remote • Today

Full-time

USD 170,144.00 - 201,250.00 per year

SAIC

Job Details

Skills

Network Support
Remote Administration
Management
Laptop
Collaboration
Status Reports
Quality Assurance
Reporting
Apache Helix
Leadership
Issue Tracking
Onboarding
EDS
Mentorship
Training
Military
Security Clearance
DoD
Security+
Operating Systems
Cisco Certifications
Linux+
Microsoft Servers
VMware
Conflict Resolution
Communication
Network Administration
Remote Support
Network
Adaptability
Attention To Detail
Documentation
Problem Solving
Information Technology
Systems Engineering
FOCUS

Network Support
Remote Administration
Management
Laptop
Collaboration
Status Reports
Quality Assurance
Reporting
Apache Helix
Leadership
Issue Tracking
Onboarding
EDS
Mentorship
Training
Military
Security Clearance
DoD
Security+
Operating Systems
Cisco Certifications
Linux+
Microsoft Servers
VMware
Conflict Resolution
Communication
Network Administration
Remote Support
Network
Adaptability
Attention To Detail
Documentation
Problem Solving
Information Technology
Systems Engineering
FOCUS

Summary

Job ID: 2617987

Location: Norfolk, VA, US

Date Posted: 2026-10-15

Category: Information Technology

Subcategory: Network Engineer

Schedule: Full-Time

Shift: Day Job

Travel: Yes - 10% of the time

Minimum Clearance Required: Secret

Clearance Level Must Be Able to Obtain: None

Potential for Remote Work: ORA_ON_SITE

Description

SAIC is seeking a dedicated an Enhanced Distance Support Network Engineer to join our TACNET CB-ISEA team and permanently support the Enhanced Distance Support (EDS) Team. This is an ONSITE role at the Naval Information Warfare Command, Atlantic (NIWC-LANT) Building V53 in Norfolk, VA. The ideal candidate will be responsible for providing Tactical Networks Remote Assistance (TNRA) to fleet units, ensuring effective and timely network support operations. This position involves working closely with various stakeholders, including shipboard personnel and leadership, to align support strategies with operational goals and maintain a unified approach to problem resolution.

*Up to 10% of travel throughout the year.*

JOB DUTIES:

Remote Network Assistance: Provide expert TNRA to unit and force level ships, covering all variants of CANES (SW1-4 and future SW5) for both NIPR and SIPR networks utilizing approved remote administration tools in accordance with the Concept of Employment (CONEMP).
Troubleshooting and Problem Resolution: Utilize approved management tools to perform troubleshooting remotely, equivalent to what can be done on a management laptop on deck. Review CICDs, IETM, ECRs, Master DSRs, Other DSRs, SAILOR, and CMPRO for previous resolutions.
Escalation Handling: Work with EDS Leads to identify and escalate unresolved issues to Sustainment Engineering after exhausting all troubleshooting efforts.
Coordination and Communication: Work with other Subject Matter Experts (SME) from various Functional Areas and stakeholders to ensure coordinated effort to resolving fleet unit issues. Establish feedback loops with shipboard personnel to continuously refine the support process.
DSR Authoring and Document Quality Assurance: Author Daily Status Reports (DSRs) and provide quality assurance for documents created by teammates, ensuring accuracy and effectiveness in support strategies.
Documentation and Reporting: Maintain detailed records of trouble tickets and resolutions within HELIX, providing guidance and support throughout the trouble ticket resolution process of those assigned.
On-Deck Support for Skillset Maintenance: Ability to support on-deck efforts as needed, with a focus on maintaining and updating skill sets in alignment with future baselines of PMW-160 systems.
Mentorship and Training: Assist with the onboarding process for new Enhanced Distance Support (EDS) technicians by providing hands-on familiarization with EDS tools and technologies. Act as a mentor by guiding and supporting junior team members through their initial training and integration into the team, ensuring they are well-equipped to perform their roles effectively.

Qualifications

REQUIREMENTS:

Bachelors and two (2) years or more of related experience; Masters and 0 years experience. An additional four years of experience may be applied in lieu of a Bachelors. 4 + years' experience in a military network environment directly related to the proposed area of responsibility.
Must have an Active Secret Clearance to start.
Must be DoD IAT-II Certified. Requires a Security certification (Security+,. CASP, Etc.) as well as an Operating System certification (CCNA, Linux+, Microsoft Server 2019+, VMWare, etc.) If you do not have both certifications must be able to obtain them within 6 months of hire.

DESIRED SKILLS:

Strong troubleshooting and problem-solving skills.
Excellent verbal and written communication skills.
Ability to work well under pressure and in fast-paced environments.
Proficiency with network management tools and remote assistance technologies.
Knowledge of CANES systems and Navy network environments is a plus.
Team Player: Capable of working effectively within a team and with diverse stakeholders.
Proactive: Ability to proactively identify and address potential issues.
Adaptable: Comfortable with rapidly changing environments and requirements.
Detail-Oriented: Strong attention to detail in documentation and problem resolution.

Target salary range: $80,001 - $120,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10111346
Position Id: 2617987
Posted 4 hours ago

Company Info

About SAIC

SAIC® is a premier mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, intelligence, and civilian markets includes secure high-end solutions in mission IT, enterprise IT, engineering services, and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives.

We are approximately 23,000 strong; driven by mission, united by purpose, and inspired by opportunities. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.3 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom.

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Job Details

Skills

Network Support
Remote Administration
Management
Laptop
Collaboration
Status Reports
Quality Assurance
Reporting
Apache Helix
Leadership
Issue Tracking
Onboarding
EDS
Mentorship
Training
Military
Security Clearance
DoD
Security+
Operating Systems
Cisco Certifications
Linux+
Microsoft Servers
VMware
Conflict Resolution
Communication
Network Administration
Remote Support
Network
Adaptability
Attention To Detail
Documentation
Problem Solving
Information Technology
Systems Engineering
FOCUS

Network Support
Remote Administration
Management
Laptop
Collaboration
Status Reports
Quality Assurance
Reporting
Apache Helix
Leadership
Issue Tracking
Onboarding
EDS
Mentorship
Training
Military
Security Clearance
DoD
Security+
Operating Systems
Cisco Certifications
Linux+
Microsoft Servers
VMware
Conflict Resolution
Communication
Network Administration
Remote Support
Network
Adaptability
Attention To Detail
Documentation
Problem Solving
Information Technology
Systems Engineering
FOCUS

Summary

Remote Network Assistance: Provide expert TNRA to unit and force level ships, covering all variants of CANES (SW1-4 and future SW5) for both NIPR and SIPR networks utilizing approved remote administration tools in accordance with the Concept of Employment (CONEMP).
Troubleshooting and Problem Resolution: Utilize approved management tools to perform troubleshooting remotely, equivalent to what can be done on a management laptop on deck. Review CICDs, IETM, ECRs, Master DSRs, Other DSRs, SAILOR, and CMPRO for previous resolutions.
Escalation Handling: Work with EDS Leads to identify and escalate unresolved issues to Sustainment Engineering after exhausting all troubleshooting efforts.
Coordination and Communication: Work with other Subject Matter Experts (SME) from various Functional Areas and stakeholders to ensure coordinated effort to resolving fleet unit issues. Establish feedback loops with shipboard personnel to continuously refine the support process.
DSR Authoring and Document Quality Assurance: Author Daily Status Reports (DSRs) and provide quality assurance for documents created by teammates, ensuring accuracy and effectiveness in support strategies.
Documentation and Reporting: Maintain detailed records of trouble tickets and resolutions within HELIX, providing guidance and support throughout the trouble ticket resolution process of those assigned.
On-Deck Support for Skillset Maintenance: Ability to support on-deck efforts as needed, with a focus on maintaining and updating skill sets in alignment with future baselines of PMW-160 systems.
Mentorship and Training: Assist with the onboarding process for new Enhanced Distance Support (EDS) technicians by providing hands-on familiarization with EDS tools and technologies. Act as a mentor by guiding and supporting junior team members through their initial training and integration into the team, ensuring they are well-equipped to perform their roles effectively.

Qualifications

REQUIREMENTS:

Bachelors and two (2) years or more of related experience; Masters and 0 years experience. An additional four years of experience may be applied in lieu of a Bachelors. 4 + years' experience in a military network environment directly related to the proposed area of responsibility.
Must have an Active Secret Clearance to start.
Must be DoD IAT-II Certified. Requires a Security certification (Security+,. CASP, Etc.) as well as an Operating System certification (CCNA, Linux+, Microsoft Server 2019+, VMWare, etc.) If you do not have both certifications must be able to obtain them within 6 months of hire.

DESIRED SKILLS:

Strong troubleshooting and problem-solving skills.
Excellent verbal and written communication skills.
Ability to work well under pressure and in fast-paced environments.
Proficiency with network management tools and remote assistance technologies.
Knowledge of CANES systems and Navy network environments is a plus.
Team Player: Capable of working effectively within a team and with diverse stakeholders.
Proactive: Ability to proactively identify and address potential issues.
Adaptable: Comfortable with rapidly changing environments and requirements.
Detail-Oriented: Strong attention to detail in documentation and problem resolution.

Target salary range: $80,001 - $120,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.

Dice Id: 10111346
Position Id: 2617987
Posted 4 hours ago

Company Info

About SAIC

Go to company profile

Fitment

Dice Job Match Score™

To see how well you match this job, please log in or create an account.

Once logged in, be sure to complete your profile to get the most accurate match score.

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

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