DescriptionThe Circuit Actions Coordinator (Mid-Level) supports the Global WAN Transport Design mission under the direct supervision and guidance of the WAN Transport Manager. This position requires entry-level to intermediate networking knowledge with a foundational focus on WAN circuit lifecycle management-spanning procurement, provisioning, activation, testing, and documentation. The coordinator serves as a key operational contributor across a broad range of circuit actions and strategic support functions, interfacing with government agencies, commercial vendors, and internal design teams as directed.
All responsibilities are performed under the supervision and guidance of the WAN Transport Manager unless otherwise noted.
- Utilizing site installation schedules to execute the provisioning of site-specific circuits-supporting Global WAN Transport Design from initial requirement gathering through engineering, implementation, and activation, performed under the supervision of the WAN transport manager
- Assisting lead engineers, on-site installation leads, and the WAN transport manager with the activation of WAN circuits
- Supporting the WAN transport manager on critical initiatives related to global WAN circuit procurement, market analysis, and diversity/avoidance criteria, assisting in collaborating with stakeholders (DISA, DIA CMO, commercial vendors, OGAs, and design teams) to help formulate strategic circuit plans that meet project milestones
- Working with site personnel, under the guidance of the WAN transport manager, to gather and determine foundational WAN connection requirements
- Maintaining configuration management of site documents pertaining to WAN circuit pathways and statuses, as directed by the WAN transport manager
- Performing basic SharePoint data entry to ensure global network architecture documentation remains accurate, updating site data including: circuit paths, circuit status, site drawing packages, site-specific equipment layouts, and port assignments
- Provisioning circuit actions utilizing DISA StoreFront to enter and track basic to intermediate circuit requirements, under the supervision of the WAN transport manager
- Supporting the WAN transport manager in tracking and submitting the DISA Systems/Network Approval Process (SNAP) packages on behalf of the network
- Coordinating Notice of Commercial Circuit Availability (NOCCAs) delivery alongside circuit testing processes, assisting the WAN transport manager in reviewing and evaluating circuit connectivity testing to verify pass/fail acceptance criteria
- Acting as a liaison under the WAN transport manager to track and ensure the completion of DISA Engineering Work Orders (EWOs), Implementation Requests (IRs), and required cross-connects
- Coordinating with the logistics team, on behalf of the WAN transport manager, to arrange the shipping of necessary fiber for site cross-connects
- Requesting Ready-for-Use (RFU) status from DISA for circuits once all prerequisites (cross-connects, IRs, and EWOs) have been verified by the WAN transport manager
- Interfacing with commercial vendors, under the direction of the WAN transport manager, to facilitate the activation and troubleshooting of commercial WAN circuits and trunks
- Monitoring Status of Acquisition (SAM) messages to identify circuit modification requirements, escalating complex design issues to the WAN transport manager
- Maintaining required user access for WAN transport management tools and databases including TCOSS, WWOLS, SIPR, HTS Network, EECAMs, and IIEx
- Reviews and logs daily message traffic, providing regular circuit status updates and reports to the WAN transport manager
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Requirements- Associate's degree or higher in Information Technology, Network Engineering, Telecommunications, or a related technical discipline; or equivalent combination of education and experience
- 1-3 years of experience in a network operations, circuit management, or telecommunications support role
- Demonstrated familiarity with WAN circuit lifecycles, including provisioning, testing, and activation
- Prior experience working with DISA systems or government network environments preferred
- Entry-level to intermediate understanding of WAN/networking concepts, including circuit types, transport technologies, and connectivity requirements
- Working knowledge of, or ability to quickly learn, the following tools and systems:
- DISA StoreFront
- SNAP (Systems/Network Approval Process)
- TCOSS, WWOLS, EECAMs, IIEx
- SIPR and HTS Network environments
- Microsoft SharePoint
- Basic understanding of configuration management practices for network documentation
- Strong attention to detail and ability to track multiple concurrent circuit actions and work orders
- Effective written and verbal communication skills for interfacing with vendors, government stakeholders, and internal teams
- Ability to work collaboratively in a structured, hierarchical environment under direct supervision
- Organized self-starter with strong data entry accuracy and documentation habits
Desired Skills- Experience with DISA Engineering Work Orders (EWOs) or Implementation Requests (IRs)
- Familiarity with NOCCAs and commercial circuit acceptance testing procedures
- Prior coordination experience with DISA, DIA CMO, or other government agencies (OGAs)
- Exposure to Global WAN Transport Design environments or OCONUS network infrastructure
- Relevant certifications such as CompTIA Network+, CCNA, or equivalent
Clearance InformationSRC IS A CONTRACTOR FOR THE U.S. GOVERNMENT, THIS POSITION WILL REQUIRE U.S. CITIZENSHIP AS WELL AS, A U.S. GOVERNMENT SECURITY CLEARANCE AT THE TOP SECRET LEVEL WITH TOP SECRET / SCI ELIGIBILITYTravel RequirementsAbout UsScientific Research Corporation is an advanced information technology and engineering company that provides innovative products and services to government and private industry, as well as independent institutions. At the core of our capabilities is a seasoned team of highly skilled engineers and scientists with multidisciplinary backgrounds. This team is challenged daily to provide cutting edge technology solutions to our clients.
SRC offers a generous benefit package, including medical, dental, and vision plans, 401(k) with a company match, life insurance, vacation and sick paid time off accruals with amounts increasing based on role and years of service, 11 paid holidays, tuition reimbursement, and a work environment that encourages excellence and more. For positions requiring a security clearance, selected applicants will be subject to a government security investigation and must meet eligibility requirements for access to classified information.
EEOScientific Research Corporation is an equal opportunity employer that does not discriminate in employment.
All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other protected characteristic under federal, state or local law.
Scientific Research Corporation endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact for assistance. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.
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