Lumen is the trusted network for the AI-powered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure, high-performance connectivity across cloud, edge, and AI workloads for enterprises, governments, and communities.
At Lumen, you'll work on infrastructure customers rely on today and build for what's next, where performance, security, and resilience matter.
This is a high accountability environment where bold ideas drive real innovation for our customers, partners, and industry. The work is challenging, expectations are clear, and trust is built into how we operate. If you're ready to take ownership, deliver meaningful impact, and help shape the future of AI-ready connectivity, join us today.
The RoleThe Senior Manager, Network Planning provides enterprise-level leadership for network capacity, investment, and deployment planning across assigned technologies, markets, or programs. This role converts business demand, network performance, customer commitments, and technology strategy into prioritized, executable network plans. The Senior Manager leads managers and/or senior professional teams, establishes operating discipline, and is accountable for measurable planning outcomes, capital stewardship, delivery confidence, and executive visibility.
Operating with broad autonomy, this leader shapes multi-year planning strategy, resolves complex cross-functional dependencies, and influences decisions across Product, Architecture and Engineering, Finance, Sales, Operations, Procurement, and Implementation. The role requires strong technical judgment, business acumen, people leadership, and the ability to communicate risk, options, and recommendations clearly to senior executives.
Location and ScheduleThis is a full time remote/work from home position in the USA. The typical schedule is Monday-Friday 8am-5pm. May require occasional weekends or evenings depending on the needs of the business.
The Main ResponsibilitiesStrategic Network Planning & Portfolio Leadership
- Lead strategy, priorities, and operating plans for a portfolio spanning capacity, modernization, optimization, and growth.
- Translate business strategy, product roadmaps, demand forecasts, and network constraints into multi-year investment plans with defined outcomes.
- Drive integrated planning across network domains to ensure end-to-end alignment and effective investment decisions.
- Establish governance, decision frameworks, and escalation paths while providing senior leaders with recommendations and tradeoffs.
Capital Governance & Business Outcomes
- Lead capital planning, prioritization, forecasting, and variance management to balance customer needs, growth, risk reduction, and network efficiency.
- Develop investment proposals with clear business rationale, scope, dependencies, milestones, benefits, and financial impact.
- Partner with Finance and delivery teams to manage commitments, spending, forecast accuracy, and recovery plans.
- Improve capital efficiency through optimization, architectural alternatives, commercial options, and process improvements.
Operational Execution, Risk & Delivery
- Convert planning decisions into executable projects with defined scope, ownership, funding, and delivery readiness.
- Manage dependencies across engineering, procurement, operations, implementation, vendors, and business stakeholders.
- Lead portfolio risk and issue management, including mitigation plans and executive escalation.
- Measure network health, forecast quality, delivery readiness, capital efficiency, and business impact.
Data, Automation & Decision Intelligence
- Champion data-driven planning through improved data quality, analytics, and decision transparency.
- Lead dashboards, scorecards, scenario modeling, and automated reporting to improve visibility and efficiency.
- Leverage analytics, AI-enabled tools, and predictive methods to identify constraints, evaluate alternatives, improve forecasts, and accelerate decisions.
- Ensure governance, validation, and accountability for automated and AI-assisted insights.
Executive Communication & Cross-Functional Influence
- Represent Network Planning in executive reviews, investment discussions, and cross-functional decision forums.
- Translate complex technical and financial information into clear business impacts, recommendations, risks, and actions.
- Build stakeholder alignment by framing options, facilitating decisions, and driving accountability.
- Influence outcomes through strong cross-functional partnerships.
People Leadership & Organizational Capability
- Lead, coach, and develop managers, planners, analysts, and technical professionals while setting clear performance expectations.
- Build a high-performing organization through talent planning, succession management, and development.
- Align resources to strategic priorities, address capability gaps, and adapt team structures as business needs evolve.
- Foster a culture of ownership, collaboration, transparency, and continuous improvement.
Scope & Decision Accountability
- Own outcomes across a significant network planning portfolio, multiple programs, or broad geographic and technology scope.
- Make and recommend decisions involving capital priorities, customer impacts, operational risk, technical options, and delivery constraints.
- Operate independently on complex issues, escalating with recommendations when enterprise tradeoffs are required.
- Retain accountability for portfolio health, execution, and results.
What We Look For in a Candidate- Bachelor's degree in Engineering, Computer Science, Business, Finance, Data Science, or a related field, or equivalent relevant experience.
- 8 years of progressive experience in network planning, telecommunications, infrastructure strategy, engineering, operations, financial planning, or a related discipline.
- 3 years of formal people leadership experience, including responsibility for performance, development, prioritization, and organizational outcomes.
- Demonstrated success leading complex, cross-functional portfolios or programs with material capital, customer, operational, or strategic impact.
- Strong knowledge of network capacity planning, forecasting, infrastructure investment, project lifecycle, and operational risk management.
- Proven financial acumen, including capital planning, business-case development, prioritization, forecasting, and variance management.
- Executive-level written and verbal communication skills, including the ability to present concise recommendations and influence senior stakeholders.
- Experience using analytics, dashboards, and planning tools to improve decisions, transparency, and execution.
- Demonstrated ability to lead through ambiguity, establish operating structure, and deliver results across organizational boundaries.
Preferred Qualifications
- Master's degree in Business, Engineering, Computer Science, Data Science, or a related field.
- Experience leading managers or a multi-layered team in a large, matrixed organization.
- Deep experience in one or more network domains such as IP, transport, metro, fiber, broadband access, data center, or critical infrastructure planning.
- Experience with network modernization, capacity expansion, customer-driven builds, optimization, and large-scale transformation programs.
- Advanced proficiency with Power BI, Tableau, SQL, Python, Excel, automation platforms, AI-enabled productivity tools, or comparable technologies.
- Experience managing vendor, contract, or service-level dependencies that affect portfolio delivery and business outcomes.
CompensationThis information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
Location Based Pay Ranges
$132,232 - $176,310 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY
$138,844 - $185,124 in these states: CO HI MI MN NC NH NV OR RI
$145,456 - $193,940 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA
Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.
Learn more about Lumen's:
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Requisition #: 343567
Life at LumenLife at Lumen is human and connected, even in a fast moving, AI-focused organization. We set clear expectations and trust people to meet them. With real support and shared accountability, teams collaborate better, move faster, and deliver meaningful outcomes.
Our Lumen 8 behaviors guide how we interact, make decisions, and work together, shaping a culture built to perform and win.
To learn more about Life at Lumen and how we live the Lumen 8, please visit:
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Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
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DisclaimerThe job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
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