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Lead the administration and management of Microsoft 365 (M365) services across the organization, ensuring secure, reliable, and high-performing cloud environments.
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Research, design, develop, deploy, and maintain cloud-based solutions and enterprise applications.
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Monitor system health, performance, availability, and reliability of M365 platforms and cloud applications.
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Perform system analysis, troubleshooting, root cause analysis, and issue resolution for cloud and enterprise applications.
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Implement and maintain security controls, access management, compliance, logging, monitoring, and backup strategies.
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Collaborate with Information Security teams to ensure cloud security standards and governance policies are followed.
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Lead the administration, governance, and strategic adoption of Microsoft Power Platform solutions.
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Design, develop, and maintain Power Apps, Power BI dashboards, reports, and automation solutions.
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Analyze business and technical requirements and provide innovative cloud-based solutions.
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Manage application configurations and ensure adherence to enterprise security and compliance policies.
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Develop testing strategies, test plans, and support Test-Driven Development (TDD) practices.
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Lead cloud migration initiatives, including transitioning .NET applications, SQL databases, and enterprise platforms from on-premises environments to cloud platforms.
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Provide guidance on cloud-native services, SaaS, COTS solutions, integrations, and enterprise architecture.
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Mentor, train, and provide technical leadership to IT teams on M365 services, Power Platform, cloud technologies, and best practices.
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Plan, prioritize, and monitor team deliverables, workload, and project execution.
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Foster a collaborative and growth-oriented team environment through coaching and professional development support.
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Drive Engineering best practices including Continuous Integration (CI), Continuous Delivery (CD), Agile methodologies, and automation.
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Ensure applications are designed with focus on accessibility, security, privacy, safety, compatibility, performance, and manageability.
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Support the exploration, evaluation, and adoption of emerging technologies including Artificial Intelligence (AI), Machine Learning (ML), and Large Language Models (LLMs).
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Collaborate with cross-functional teams to pilot and integrate AI-enabled solutions into existing systems and workflows.
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Develop and maintain standards, governance frameworks, and best practices for AI and cloud technology adoption.
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Conduct M365 user training sessions and develop training materials, documentation, and user guides for employees.
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Microsoft 365 (M365) Administration
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Microsoft Power Platform
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Power Apps
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Power BI
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Power Automate
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SharePoint Online
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Microsoft Teams Administration
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Exchange Online
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Azure Active Directory (Azure AD / Entra ID)
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Cloud Computing & Cloud Architecture
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SaaS & COTS Solutions
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.NET Technologies
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SQL Databases
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Cloud Migration & Modernization
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System Monitoring & Performance Optimization
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Backup & Disaster Recovery
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Identity & Access Management (IAM)
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Security, Compliance & Governance
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API Integration & Automation
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DevOps Practices
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Continuous Integration / Continuous Delivery (CI/CD)
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Test-Driven Development (TDD)
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Agile & Lean Methodologies
