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DATA CENTER
DATACENTER
DATA CENTRE
ASSET
INVENTORY
ASSET MANAGEMENT
ASSET TRACKING
ASSET VERIFICATION
ASSET AUDIT
RECONCILIATION
PHYSICAL INVENTORY
SERVICENOW
SERVICE NOW
SNOW
NLYTE
DEVICE42
OPENDCIM
SUNBIRD
TRELLIS
ECOSTRUXURE
STRUXUREWARE
FNT COMMAND
SMARTZONE
DCIM
SERVER
STORAGE
NETWORK
RACK
CABLING

Summary

Job Title: Service Management Specialist Job ID:26-03129 Location: Omaha, NE 68114,

Duration: 24 months of contract
Job Summary

We are seeking a Service Management Specialist to support day-to-day asset management activities within a Data Center environment. This is an operational role requiring hands-on work with physical IT assets, asset verification, and ticket management using ServiceNow.
The ideal candidate will have experience using ServiceNow as an end user (not as a Developer, Administrator, or Implementation Consultant) along with working knowledge of Data Center Infrastructure Management (DCIM) tools. Responsibilities include verifying asset information, validating asset tags, identifying discrepancies, and creating ServiceNow tickets to ensure accurate asset records.
Key Responsibilities

Perform physical verification of IT assets within the Data Center.
Validate asset tags and ensure asset information matches inventory records.
Identify discrepancies in asset records and create/update asset-related tickets in ServiceNow.
Use ServiceNow to track asset-related requests and maintain accurate documentation.
Utilize DCIM tools to verify asset locations, rack positions, power assignments, and infrastructure inventory.
Support asset inventory, audits, and reconciliation activities.
Work closely with Data Center Operations, Infrastructure, and Asset Management teams to maintain accurate asset records.
Follow established asset management processes and documentation standards.
Assist in maintaining accurate asset and location data across enterprise asset management systems.

Required Skills

Experience using ServiceNow as an end user for ticket creation, updates, and asset-related activities.
Experience using one or more DCIM (Data Center Infrastructure Management) tools such as:
Nlyte
Sunbird DCIM
Schneider Electric EcoStruxure IT / StruxureWare
Vertiv Trellis
FNT Command Platform
Device42
Panduit SmartZone
OpenDCIM
Experience performing physical IT asset verification, inventory management, and asset audits in a Data Center environment.
Ability to identify discrepancies between physical assets and inventory records.
Strong attention to detail and organizational skills.
Good written and verbal communication skills.
Ability to work independently in a fast-paced Data Center environment.

Preferred Qualifications

Experience supporting enterprise Data Center operations.
Familiarity with IT asset lifecycle management.
Experience participating in asset inventory reconciliation and audit activities.
Basic understanding of servers, storage, networking equipment, racks, cabling, and power infrastructure.
Familiarity with barcode scanners, asset tagging processes, and inventory tracking systems.m

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: sunrise
Position Id: 9025184
Posted 2 days ago

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Jayabalaji Subbaroyal

Recruiter @ Sunrise Systems, Inc.

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Service Management Specialist

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Jayabalaji Subbaroyal

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