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Oshkosh, Wisconsin

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Today

Service Desk Technician - Contract Role Schedule: Monday-Friday, 8:00 AM-5:00 PM Location: Onsite, Oshkosh, WI Duration: 12-month contract with strong potential for extension or conversion A leading global organization is seeking a Service Desk Technician to join their Help Desk team. The company is transitioning service desk operations from a managed service provider back in-house and is expanding their internal support team. Role Overview This position provides first-level technical support

Full-time

USD 18.00 - 20.00 per hour

Service Desk Analyst

Remote or Jacksonville, Florida

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5d ago

Title: Service Desk Analyst Location : Jacksonville, FL Target Start Date : 2/16/2026 Type: (C, CTH, D) C Pay Rate / Salary (Ranges OK): 21 Selling Point on Client - The manager is great to work for, you will have the opportunity to learn and contribute to a great team. Job Description : Seeking a Service Desk Analyst to provide high-quality technical support to internal employees across the organization. This role serves as the first point of contact for IT-related issues and requests, ensu

Easy Apply

Full-time

USD 21.00 per hour

Service Desk Analyst

Remote or Hybrid in New York, New York

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17d ago

General Tasks and Responsibilities Will Include: Receive, prioritize, document and actively resolve end-user help requests Answer calls of e-mail contacts within the required service level time frame Triage requests to ensure accurate transfers and escalation, per service level agreements (SLA/OLA) Track open tickets and monitor ticket progress per SLA/OLA, close ticket items when resolved Follow escalation and paging procedures to ensure SLAs/OLAs are being met Manage level 1 and 1 1/2 service

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Full-time, Contract

BASED ON EXPERIENCE

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