IT Systems Administrator
Employment Type: Full-Time
Location: Patterson, NY – On-Site
Compensation: $90,000–$110,000 Base
Work Authorization: U.S. Citizenship Required; this position does not offer employment sponsorship.
Background Check: Required
About the Role
Our client is seeking an IT Systems Administrator to provide hands-on, on-site IT support and help keep day-to-day technology operations running smoothly across office, engineering, and production environments.
This role will serve as the primary on-site resource for end-user support while also taking ownership of recurring systems, network, endpoint, and infrastructure tasks. A managed service provider (MSP) handles much of the Tier 2/Tier 3 support, so this position will work closely with the MSP while owning the hands-on work performed on-site.
The ideal candidate is a hands-on IT professional with solid networking and systems administration fundamentals who can work independently, manage a varied IT queue, and troubleshoot issues across both users and infrastructure.
Key Responsibilities
End-User & On-Site IT Support
- Serve as the primary on-site contact for users across office, engineering, and production environments.
- Troubleshoot hardware, software, printing, connectivity, and workstation issues.
- Own the day-to-day IT support queue and prioritize competing requests.
- Install, configure, patch, and maintain workstations, laptops, servers, and business applications.
- Provision and manage endpoints, including imaging, patching, endpoint protection, and asset tracking.
Network & Infrastructure Administration
- Administer and troubleshoot FortiGate firewalls, Cisco switches, and 802.1X/NAC.
- Perform routine network changes and troubleshooting under the direction of the IT Director.
- Support core networking technologies including TCP/IP, DNS, DHCP, VLANs, and Wi-Fi.
- Support VMware ESXi environments, hyperconverged infrastructure, and backups, escalating complex issues to the MSP or IT Director.
Microsoft & User Administration
- Administer users, groups, and access within a Microsoft 365 environment.
- Manage employee onboarding and offboarding.
- Support Windows desktop and Windows Server environments, Active Directory, and related systems.
Security & IT Operations
- Review patching reports and vulnerability scan results and address routine findings.
- Help maintain endpoint security, patching, backups, and system health.
- Follow and support security practices aligned with NIST 800-171 Rev. 2.
- Maintain accurate documentation, equipment inventories, and IT records.
- Coordinate effectively with the remote MSP on escalated systems and infrastructure issues.
Required Qualifications
- 3–5 years of hands-on IT support or systems administration experience, preferably in a small-to-mid-sized organization.
- Hands-on experience administering FortiGate firewalls and Cisco switches, including 802.1X/NAC.
- Working knowledge of Windows desktop, Windows Server, Active Directory, and Microsoft 365.
- Strong networking fundamentals, including TCP/IP, DNS, DHCP, VLANs, and Wi-Fi troubleshooting.
- Experience installing, configuring, and patching operating systems and software.
- Experience with endpoint management, patching, endpoint protection, backups, and asset tracking.
- Ability to work independently on-site, manage a mixed IT queue, and coordinate effectively with a remote MSP.
- Strong documentation and communication skills.
- One or more relevant certifications such as CompTIA A+, Network+, Security+, Cisco CCNA, or Fortinet, or equivalent hands-on experience.
- High school diploma required; associate degree in IT or a related field preferred.
- Ability to work on-site and lift/move IT equipment.
- U.S. citizenship required.
- Ability to successfully complete a background check.
Preferred Qualifications
- Experience administering VMware ESXi and hyperconverged or software-defined storage environments.
- Experience administering a Microsoft 365 tenant or similar controlled/cloud environment.
- Familiarity with NIST 800-171 Rev. 2, CMMC, or comparable security/compliance frameworks.
- CCNA or Fortinet certification.
- Experience supporting manufacturing, engineering, or other operational environments.
- Familiarity with ERP systems; Odoo experience is a plus.
- PowerShell or other scripting/automation experience for routine IT tasks.
Why This Role?
- Hands-on ownership across end-user support, networking, systems, endpoints, and infrastructure.
- Opportunity to work directly with an IT Director while partnering with an established MSP.
- Exposure to enterprise networking, virtualization, Microsoft 365, endpoint security, and compliance.
- A role with meaningful day-to-day responsibility rather than a narrowly defined help desk function.
- $90,000–$110,000 base salary bonus eligible with a fully on-site work environment.
By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Benchmark IT, LLC and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here: bmarkits.com/privacy-policy
.png?format=webp)
