An IT infrastructure and low-voltage services provider is seeking an Infrastructure Technician to join their team. In this client-facing role, you will be responsible for installing, maintaining, and troubleshooting structured cabling systems, access control, security cameras, fire alarm systems, and automation infrastructure across a wide range of client environments.
This position requires extensive travel (up to 90%) to job sites across the United States, supporting both local and national clients. You will serve as a key representative of the company in the field, delivering a high level of professionalism and a "Client First" experience through every interaction. The ideal candidate is highly skilled, self-motivated, and comfortable working independently in dynamic environments while maintaining technical excellence and strong customer service.
You will work closely with project teams, clients, and leadership to ensure projects are completed efficiently, accurately, and to the highest standards. This role is ideal for someone who enjoys hands-on technical work, problem-solving in the field, and building strong client relationships.
Preferred location is Pennsylvania or within close proximity to a major airport.
Required Skills & Experience
3+ years of hands-on field experience with infrastructure and low-voltage systems
Experience with structured cabling, including CAT5e, CAT6, and fiber optic installation, termination, and testing
Experience with access control systems, CCTV (IP cameras and NVRs), and fire alarm systems (inspection experience required)
Ability to read and interpret blueprints, electrical diagrams, and building layouts
Strong troubleshooting and repair skills across low-voltage and infrastructure systems
Ability to work at heights up to 30 feet using ladders or lifts
Physically capable of bending, standing, climbing, and working in confined or variable environments
Proficiency with basic computer applications and documentation tools
Strong verbal and written communication skills
Excellent time management and organizational skills
Valid driver's license with a clean driving record
Desired Skills & Experience
Technical certifications (NICET, ESA, OSHA, or other low-voltage certifications)
Experience in client-facing field service roles
Familiarity with AV systems and integrated automation technologies
Basic engineering or systems design understanding
What You Will Be Doing
Traveling to client sites nationwide to install and service infrastructure systems
Installing, terminating, and testing structured cabling systems
Installing and servicing fire alarms, access control, CCTV, and AV systems
Reading and executing work based on blueprints and project plans
Diagnosing and troubleshooting system issues and performing repairs
Confirming project scope, materials, and readiness prior to site arrival
Documenting billable time, project progress, and inventory usage
Maintaining and tracking company tools and client equipment
Communicating effectively with clients, team members, and leadership
Representing the company with professionalism in appearance and conduct
Managing multiple priorities and working independently with minimal supervision
Supporting occasional weekend work or travel as needed
Tech Breakdown
40% Structured Cabling Installation (CAT5e, CAT6, Fiber)
25% Security & Life Safety Systems (Access Control, CCTV, Fire Alarm)
20% Troubleshooting, Repairs, and System Testing
15% Documentation, Client Communication, and Project Coordination
Daily Responsibilities
40% On-site installation and system setup
20% Troubleshooting and resolving technical issues
15% Reviewing project scope, plans, and materials
15% Documentation, reporting, and inventory tracking
10% Client communication and coordination
The Offer
You will receive the following benefits:
Competitive salary based on experience
Travel opportunities across diverse client environments
401(k) with company matching
Medical, dental, and vision insurance
Paid time off and holidays
Ongoing training and certification support
Opportunity to work with advanced infrastructure and security technologies
Applicants must be currently authorized to work in the US on a full-time basis now and in the future.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
- Dice Id: 10105282
- Position Id: 874437
- Posted 30+ days ago
Never miss an opportunity! Create an alert based on the job you applied for.