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Product Specialist - Technical Support

Snap-on Diagnostics Inc.

Philadelphia, Pennsylvania • Today

Full-time

Technical Support Product Advisor

Watts Water Technologies

Remote • Today

Full-time

USD 22.85 - 24.20 per hour

Remote Technical Product Support Engineers

University Of Utah

Remote or Salt Lake City, Utah • Today

Full-time

USD 39,000.00 per year

Technical Support Specialist - HVAC - REMOTE

GE Appliances

Remote or Louisville, Kentucky • Today

Full-time

Field Service Technical Support Specialist

COBAN Technologies, Inc.

Remote or Lone Jack, Missouri • Today

Full-time

Client Technical Support Specialist

Infinite Computer Solutions (ICS)

Remote • 4d ago

Easy Apply

Full-time

Depends on Experience

Multifunctional Field Technical Support (MFTS) Specialist - Kuwait (contingent 045)

MSSI

Remote or Huntsville, Alabama • Today

Full-time

Product Support Specialist

State Street Corporation

Burlington, New Jersey • 10d ago

Full-time

USD 90,000.00 - 157,500.00 per year

Technical Customer Support Specialist

Yoh - A Day & Zimmerman Company

Remote or Tempe, Arizona • Today

Easy Apply

Full-time

Full benefits package available including medical, dental, vision, HSA, 401(k) with immediate eligibility, life and disability insurance, EAP, and more

Client Technical Support Specialist

Infinite Computer Solutions (ICS)

Remote • Today

Easy Apply

Full-time

Up to $120,000

Senior Product Specialist

State Street Corporation

Burlington, New Jersey • Today

Full-time

USD 146,806.00 - 180,000.00 per year

IT Services - Technical Onboarding and Inventory Specialist, Technical Lead

USLI

Wayne, Pennsylvania • Today

Full-time

Specialist, Engineering

Merck & Company Inc

West Point, Pennsylvania • Today

Full-time

USD 87,300.00 - 137,400.00 per year

Clinical Informatics Specialist

Penn Medicine

Philadelphia, Pennsylvania • Today

Full-time

Depends on Experience

Junior Vehicles Engineering Specialist

STV Inc.

Philadelphia, Pennsylvania • Today

Full-time

USD 75,656.68 - 86,464.77 per year

CFD Engineer Specialist

Holtec International

Camden, New Jersey • Today

Full-time

USD 95,000.00 per year

IT Solutions Design Specialist (US) - Commercial ACBS

TD Bank Group

Mount Laurel Township, New Jersey • Today

Full-time

USD 98,160.00 - 159,270.00 per year

Specialist, Integration/Test Engineer

Harris Corporation

Bristol, Pennsylvania • Today

Full-time

USD 88,500.00 - 164,500.00 per year

Specialist, Electrical Engineer (Design & Development)

Harris Corporation

Camden, New Jersey • Today

Full-time

USD 92,500.00 - 171,500.00 per year

Information System Security Specialist II

ATG

Philadelphia, Pennsylvania • Today

Full-time

Administrative Support Specialist Tool Support

Mindlance

Remote • 5d ago

Easy Apply

Contract

$25 - $30

EDI Specialist

Talent Groups

Remote • 7d ago

Easy Apply

Contract

AIRS Solutions Specialist - AI Security

PaloAlto Networks

Remote or California • Today

Full-time

USD 222,000.00 - 304,500.00 per year

Help Desk Support/Help Desk Specialist I (Remote)

Kforce Technology Staffing

Remote or Tucson, Arizona • Today

Contract

$17 - $25 hourly

Associate Specialist - IT Asset Management

Maximus, Inc.

Remote • Today

Full-time

USD 70,000.00 per year

CADD Specialist

Ulteig

Remote • Today

Full-time

USD 38.00 - 51.50 per hour

Specialist, Field Support Engineering

McKesson Corporation

Remote or Pennsylvania • Today

Full-time

USD 90,000.00 - 110,000.00 per year

Senior Specialist Legal Editor, Data Privacy & Cybersecurity

Thomson Reuters U.S. Inc.

Remote or New York, New York • Today

Full-time

USD 119,700.00 per year

Public Policy Specialist - Energy and Environment (REMOTE role or Hybrid role based in Reston, Virginia)

ICF International, Inc.

Remote or Reston, Virginia • Today

Full-time

USD 60,967.00 - 103,643.00 per year

IT Specialist / Helpdesk Technician - Remote

Connection

Remote or Schaumburg, Illinois • Today

Full-time

Job Details

Skills

Innovation
Documentation
End-user Training
Sales
Database
Policies and Procedures
Field Service
Technical Support
Mechanical Engineering
Equipment Maintenance
Conflict Resolution
Problem Solving
Microsoft Windows
Operating Systems
Network
Communication
Technical Writing
Presentations
Training
Organizational Skills
Leadership
Project Coordination
PASS
Military

Summary

Overview

Who we are:

People know Snap-on for the quality of our products, but we know that it is the passion and character of our people that make our company a global leader. With our diverse talents and deep pride in the Snap-on family of brands, we drive innovation and create value. We work hard together. We grow together. We are one Snap-on team.

Provide installation and technical support for the most complex Snap-on products to internal and external customers including troubleshooting, documentation and training for assigned product line. Remote work in the Philadelphia, PA area. Travel is about 60-80% of the role.

Responsibilities

Provide implementation, customer training, and ongoing troubleshooting and maintenance for Snap-on Tool Control systems.
Make recommendations to improve and enhance products and work with internal and external sources to resolve problems.
Support and install new product implementation by working closely with Engineering and Sales personnel as products are developed and provided to Client.
Document incoming calls. Develop and maintain information databases as required and utilize data to prepare for service calls.
Coordinate service activities on assigned products.
Act as a resource for others as needed.
Keep abreast with changing industry standards and emerging technology.
Participate in special projects as needed.
Follow company policies and procedures.
Travel to customer facilities including overnight domestic travel.
Other duties as assigned.

Qualifications

Associate degree in related field with 1-3 years of experience or equivalent work experience; a Bachelor's degree preferred
1-5 years of field service or technical support experience
Basic mechanical ability and basic equipment repair skills
Strong problem-solving skills with the ability to work independently
Customer focused
Ability to learn a broad range of products across multiple product lines
Computer skills: Proficiency with Windows operating systems, as well as Ofiice 365, experience in using Service Ticket systems
Ability to add PCs to a network and troubleshoot basic PC problems
Excellent communication skills - both verbal and written, including technical writing skills
Presentation skills with prior training experience
Demonstrated organizational skills, leadership ability, project coordination capabilities
Demonstrated ability to work cross-functionally
Must be able to pass background check to gain access to military and government facilities

Snap-on is an Equal Opportunity Employer, Minority/Female/Disabled/Veteran

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: RTX1827b5
Position Id: 117acdb3f9914239ac3430717281bd87
Posted 18 hours ago

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Job Details

Skills

Innovation
Documentation
End-user Training
Sales
Database
Policies and Procedures
Field Service
Technical Support
Mechanical Engineering
Equipment Maintenance
Conflict Resolution
Problem Solving
Microsoft Windows
Operating Systems
Network
Communication
Technical Writing
Presentations
Training
Organizational Skills
Leadership
Project Coordination
PASS
Military

Summary

Provide implementation, customer training, and ongoing troubleshooting and maintenance for Snap-on Tool Control systems.
Make recommendations to improve and enhance products and work with internal and external sources to resolve problems.
Support and install new product implementation by working closely with Engineering and Sales personnel as products are developed and provided to Client.
Document incoming calls. Develop and maintain information databases as required and utilize data to prepare for service calls.
Coordinate service activities on assigned products.
Act as a resource for others as needed.
Keep abreast with changing industry standards and emerging technology.
Participate in special projects as needed.
Follow company policies and procedures.
Travel to customer facilities including overnight domestic travel.
Other duties as assigned.

Qualifications

Associate degree in related field with 1-3 years of experience or equivalent work experience; a Bachelor's degree preferred
1-5 years of field service or technical support experience
Basic mechanical ability and basic equipment repair skills
Strong problem-solving skills with the ability to work independently
Customer focused
Ability to learn a broad range of products across multiple product lines
Computer skills: Proficiency with Windows operating systems, as well as Ofiice 365, experience in using Service Ticket systems
Ability to add PCs to a network and troubleshoot basic PC problems
Excellent communication skills - both verbal and written, including technical writing skills
Presentation skills with prior training experience
Demonstrated organizational skills, leadership ability, project coordination capabilities
Demonstrated ability to work cross-functionally
Must be able to pass background check to gain access to military and government facilities

Snap-on is an Equal Opportunity Employer, Minority/Female/Disabled/Veteran

Dice Id: RTX1827b5
Position Id: 117acdb3f9914239ac3430717281bd87
Posted 18 hours ago

Fitment

Dice Job Match Score™

🔢 Crunching numbers...

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

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