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Product Specialist - Technical Support

Snap-on Diagnostics Inc.

Philadelphia, Pennsylvania • Today

Full-time

Technical Support Specialist

Daikin

New Castle, Delaware • Today

Full-time

Specialist, Product Technical Support

Becton Dickinson & Company

Remote or Irvine, California • Today

Full-time

USD 73,400.00 - 117,400.00 per year

Sr. Technical Dealer Support Specialist

S&P Consultants

Remote or Texas • Today

Full-time

USD 64,320.00 - 133,799.00 per year

RV Technical Support Specialist

Brown & Brown, Inc.

Remote • Today

Full-time

USD 20.00 - 30.00 per hour

Lead Technical Support Specialist

GE Vernova

Remote or Longmont, Colorado • Today

Full-time

USD 91,400.00 - 152,200.00 per year

End-User Support Technical Specialist

Sonova

Remote • Today

Full-time

USD 60,000.00 - 70,000.00 per year

Technical Operations Support Specialist I - Payroll Tax Support

Paylocity Corporation

Remote • 28d ago

Full-time

USD 41,400.00 - 60,000.00 per year

Product Specialist, Officer

State Street Corporation

Burlington, New Jersey • 2d ago

Full-time

USD 70,000.00 - 118,750.00 per year

eDiscovery Specialist

Robert Half

Philadelphia, Pennsylvania • Today

Easy Apply

Full-time

USD 75,000.00 - 95,000.00 per year

Front-Office Software Trading Support Engineer Specialist - AVP - Charles River Development

State Street Corporation

Burlington, New Jersey • 2d ago

Full-time

USD 90,000.00 - 157,500.00 per year

Microsoft POS Support Specialist

Avanciers LLC

Wilmington, Delaware • 9d ago

Easy Apply

Full-time

Depends on Experience

Clinical Informatics Specialist

Penn Medicine

Philadelphia, Pennsylvania • Today

Full-time

Depends on Experience

Metrology Specialist

Motion Recruitment Partners, LLC

Remote or West Point, Pennsylvania • Today

Easy Apply

Contract

Imaging Informatics Solutions Specialist

Motion Recruitment Partners, LLC

Bryn Mawr, Pennsylvania • Today

Easy Apply

Full-time

USD 90,000.00 - 110,000.00 per year

Multifunctional Field Technical Support (MFTS) Specialist - Kuwait (contingent 045)

MSSI

Remote or Huntsville, Alabama • Today

Full-time

Principal Specialist - IT ETRM Systems Dev

Energy Transfer

Newtown Square, Pennsylvania • Today

Full-time

Specialist, Electrical Engineer (Design & Development)

Harris Corporation

Camden, New Jersey • Today

Full-time

USD 92,500.00 - 171,500.00 per year

Information System Security Specialist II

ATG

Philadelphia, Pennsylvania • Today

Full-time

Integrations Technical Specialist

Russell, Tobin & Associates

Remote • 14d ago

Easy Apply

Contract, Third Party

$34.1 - $34.1

Senior GIS Specialist

Na Oiwi Kane

Remote • Today

Full-time

USD 92,000.00 - 113,000.00 per year

Support Services Project Specialist- Trimble Unity Construct (formerly eBuilder)

Triwave Solutions Inc

Remote • 3d ago

Easy Apply

Contract, Third Party

Depends on Experience

IFS Cloud Developer and Data Migration Specialist - Remote

ApTask Global Workforce

Remote • Today

Full-time

Compensation information provided in the description

CTO Commissioning Specialist - Remote

Konecranes

Remote • Today

Full-time

Oracle Platform Specialist

SYSTEM SOFT TECHNOLOGIES LLC

Remote or Hybrid • Today

Easy Apply

Contract

eDiscovery Specialist- Remote l

Calance

Remote • Today

Contract

65-75/hr

Oncology Data Quality and Education Specialist (HSC 3) DOH8983

Washington State Department of Transportation

Remote or Washington • Today

Full-time

USD 5,376.00 - 7,224.00 per month

BISO - Information Security Specialist (US)

TD Bank Group

Mount Laurel Township, New Jersey • Today

Full-time

USD 98,160.00 - 159,270.00 per year

Product Support Engineer

Kyndryl

Remote or Dallas, Texas • Today

Full-time

USD 63,360.00 - 114,120.00 per year

Energy Data Acquisition Specialist (Hybrid or Remote)

California ISO

Remote or Folsom, California • Today

Full-time

USD 41.25 - 57.75 per hour

Job Details

Skills

Innovation
Documentation
End-user Training
Sales
Database
Policies and Procedures
Field Service
Technical Support
Mechanical Engineering
Equipment Maintenance
Problem Solving
Conflict Resolution
Microsoft Windows
Operating Systems
Network
Communication
Technical Writing
Presentations
Training
Organizational Skills
Leadership
Project Coordination
PASS
Military

Summary

Overview

Who we are:

People know Snap-on for the quality of our products, but we know that it is the passion and character of our people that make our company a global leader. With our diverse talents and deep pride in the Snap-on family of brands, we drive innovation and create value. We work hard together. We grow together. We are one Snap-on team.

Provide installation and technical support for the most complex Snap-on products to internal and external customers including troubleshooting, documentation and training for assigned product line. Remote work in the Philadelphia, PA area. Travel is about 60-80% of the role.

Responsibilities

Provide implementation, customer training, and ongoing troubleshooting and maintenance for Snap-on Tool Control systems.
Make recommendations to improve and enhance products and work with internal and external sources to resolve problems.
Support and install new product implementation by working closely with Engineering and Sales personnel as products are developed and provided to Client.
Document incoming calls. Develop and maintain information databases as required and utilize data to prepare for service calls.
Coordinate service activities on assigned products.
Act as a resource for others as needed.
Keep abreast with changing industry standards and emerging technology.
Participate in special projects as needed.
Follow company policies and procedures.
Travel to customer facilities including overnight domestic travel.
Other duties as assigned.

Qualifications

Associate degree in related field with 1-3 years of experience or equivalent work experience; a Bachelor's degree preferred
1-5 years of field service or technical support experience
Basic mechanical ability and basic equipment repair skills
Strong problem-solving skills with the ability to work independently
Customer focused
Ability to learn a broad range of products across multiple product lines
Computer skills: Proficiency with Windows operating systems, as well as Ofiice 365, experience in using Service Ticket systems
Ability to add PCs to a network and troubleshoot basic PC problems
Excellent communication skills - both verbal and written, including technical writing skills
Presentation skills with prior training experience
Demonstrated organizational skills, leadership ability, project coordination capabilities
Demonstrated ability to work cross-functionally
Must be able to pass background check to gain access to military and government facilities

Snap-on is an Equal Opportunity Employer, Minority/Female/Disabled/Veteran

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: RTX1827b5
Position Id: 117acdb3f9914239ac3430717281bd87
Posted 30+ days ago

Fitment

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Job Details

Skills

Innovation
Documentation
End-user Training
Sales
Database
Policies and Procedures
Field Service
Technical Support
Mechanical Engineering
Equipment Maintenance
Problem Solving
Conflict Resolution
Microsoft Windows
Operating Systems
Network
Communication
Technical Writing
Presentations
Training
Organizational Skills
Leadership
Project Coordination
PASS
Military

Summary

Provide implementation, customer training, and ongoing troubleshooting and maintenance for Snap-on Tool Control systems.
Make recommendations to improve and enhance products and work with internal and external sources to resolve problems.
Support and install new product implementation by working closely with Engineering and Sales personnel as products are developed and provided to Client.
Document incoming calls. Develop and maintain information databases as required and utilize data to prepare for service calls.
Coordinate service activities on assigned products.
Act as a resource for others as needed.
Keep abreast with changing industry standards and emerging technology.
Participate in special projects as needed.
Follow company policies and procedures.
Travel to customer facilities including overnight domestic travel.
Other duties as assigned.

Qualifications

Associate degree in related field with 1-3 years of experience or equivalent work experience; a Bachelor's degree preferred
1-5 years of field service or technical support experience
Basic mechanical ability and basic equipment repair skills
Strong problem-solving skills with the ability to work independently
Customer focused
Ability to learn a broad range of products across multiple product lines
Computer skills: Proficiency with Windows operating systems, as well as Ofiice 365, experience in using Service Ticket systems
Ability to add PCs to a network and troubleshoot basic PC problems
Excellent communication skills - both verbal and written, including technical writing skills
Presentation skills with prior training experience
Demonstrated organizational skills, leadership ability, project coordination capabilities
Demonstrated ability to work cross-functionally
Must be able to pass background check to gain access to military and government facilities

Snap-on is an Equal Opportunity Employer, Minority/Female/Disabled/Veteran

Dice Id: RTX1827b5
Position Id: 117acdb3f9914239ac3430717281bd87
Posted 30+ days ago

Fitment

Dice Job Match Score™

To see how well you match this job, please log in or create an account.

Once logged in, be sure to complete your profile to get the most accurate match score.

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

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