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Manager - Technology Operations Engineering

American Express

Phoenix, Arizona • Today

Full-time

Manager, Data Center Operations & Networking Engineering

MedImpact

Tempe, Arizona • Today

Full-time

USD 115,142.00 - 161,200.00 per year

Senior Manager - Operations Storage Management

Marsh McLennan

Phoenix, Arizona • 17d ago

Full-time

IT Operations Manager

Arizona Department of Administration

Phoenix, Arizona • Today

Full-time

USD 85,000.00 - 95,000.00 per year

Associate Manager, Program Operations

ICF International, Inc.

Phoenix, Arizona • 24d ago

Full-time

USD 73,738.00 - 125,354.00 per year

Engineering Operations Manager

ECOLAB

Chandler, Arizona • Today

Full-time

USD 110,000.00 - 140,000.00 per year

Configuration Manager, Enterprise Technology Operations

tax.com

Remote or Hybrid in Hyderabad, Telangana • Today

Full-time

Configuration Manager, Enterprise Technology Operations

tax.com

Remote or Hybrid in Manila, Metro Manila • Today

Full-time

Senior Engineering Program Manager

Corning

Glendale, Arizona • Today

Full-time

USD 116,625.00 - 160,360.00 per year

Silicon Engineering Manager

Accenture LLP

Scottsdale, Arizona • Today

Full-time

Manager II, Component Engineering

ASM America, Inc.

Phoenix, Arizona • Today

Full-time

Automation Engineering Manager Fixed Term Contract

West Pharmaceutical Services

Tempe, Arizona • Today

Full-time

Senior Engineering Manager

Medtronic

Tempe, Arizona • Today

Full-time

USD 171,200.00 - 256,800.00 per year

Senior Engineering Manager - Grid

Sargent & Lundy LLC.

Phoenix, Arizona • Today

Full-time

USD 165,610.00 - 253,015.00 per year

Engineering Manager

Amphenol Borisch Technologies

Mesa, Arizona • Today

Full-time

Equipment Engineering Manager - Wet Chemical Process

Merck KgaA

Chandler, Arizona • Today

Full-time

USD 118,500.00 - 177,700.00 per year

Sr. Manager, Mission Engineering & Operations

Axon

Remote or Tennessee • Today

Full-time

Sales Operations Manager - HubSpot CRM

Sradha Technologies LLC

Remote • 6d ago

Easy Apply

Full-time

Depends on Experience

Enterprise Development Services and Business Automation Manager (Enterprise Technology Manager)

City of San Jose

Remote or San Jose, California • Today

Full-time

USD 170,679.60 - 208,855.92 per year

Database Technology Manager

Robert Half

Remote or Dover, Delaware • Today

Easy Apply

Contract

Manager Technology

Boeing Employees Credit Union

Remote or Washington • Today

Full-time

USD 150,800.00 - 184,200.00 per year

Sr. Manager, Provider Data Operations & Attribution Integrity

CVS Health

Remote or Virginia • Today

Full-time

USD 67,900.00 per year

Engineering Project/Process Manager (Print, Packaging and Prepress Technologies)

R. R. DONNELLEY & SONS COMPANY

Remote • 16d ago

Full-time

Depends on Experience

Release Engineer II : Engineering Operations & Delivery Coordination

Jack Henry & Associates

Remote • Today

Full-time

USD 56,800.00 - 90,000.00 per year

Sr Manager Technology - API Platform

Boeing Employees Credit Union

Remote or Washington • Today

Full-time

USD 173,500.00 - 211,900.00 per year

Senior Manager, Global Digital & Technology Systems, Veeva Administrator

BeiGene, Inc.

Remote • Today

Full-time

USD 136,900.00 - 181,900.00 per year

Senior Manager, Data & Analytics Product Strategic Operations

ServiceNow, Inc.

Remote or West Palm Beach, Florida • Today

Full-time

Senior Manager, Data & Analytics Product Strategic Operations

ServiceNow, Inc.

Remote or Austin, Texas • Today

Full-time

AI Product Strategy & Operations Senior Manager

ServiceNow, Inc.

Remote or Santa Clara, California • Today

Full-time

USD 165,500.00 - 289,600.00 per year

Category Manager- Global Technology Services

Cybersearch, Ltd.

Remote • 16d ago

Easy Apply

Contract

Up to $100

Job Details

Skills

Open Source
Software Engineering
Incident Management
Network Design
Network
Network Security
Backup Administration
Computer Hardware
Policies and Procedures
IT Service Management
Leadership
Coaching
Training And Development
Computer Science
Computer Engineering
Network Protocols
Scripting
Windows PowerShell
Python
IT Asset Management
Reliability Engineering
Financial Services
Management
IT Infrastructure
Servers
System Administration
Network Administration
IT Operations
Amazon Web Services
Microsoft Azure
Google Cloud
Google Cloud Platform
CompTIA
Network+
Security+
Cloud Computing

Open Source
Software Engineering
Incident Management
Network Design
Network
Network Security
Backup Administration
Computer Hardware
Policies and Procedures
IT Service Management
Leadership
Coaching
Training And Development
Computer Science
Computer Engineering
Network Protocols
Scripting
Windows PowerShell
Python
IT Asset Management
Reliability Engineering
Financial Services
Management
IT Infrastructure
Servers
System Administration
Network Administration
IT Operations
Amazon Web Services
Microsoft Azure
Google Cloud
Google Cloud Platform
CompTIA
Network+
Security+
Cloud Computing

Summary

Job Description

Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues.

Manager, Technology Operations Engineering oversees the delivery of technical services and solutions across the business, and coordinates with senior leadership, clients, and other technical teams to drive successful technology service outcomes and implement best practices.

Responsibilities

Provides leadership, guidance, and coaching to applications engineering teams, supporting training and development of best practices
Oversees the incident management process, ensuring timely resolution of issues and minimizing downtime, ensuring solutions meet business requirements, timelines, and quality standards, and align with strategic goals
Collaborates with stakeholders effectively including senior management, to provide updates on technology operations and ensure alignment with business objectives
Leads the management and maintenance of network infrastructure, monitoring network performance, troubleshooting connectivity issues, and supporting the implementation of network security measures
Oversees the implementation of system upgrades, updates, and backups, and ensure the maintenance of hardware and software systems
Leads and collaborates with cross-functional teams to complete technology projects and initiatives, contributing to the development of operational policies and procedures, and identifies areas for improvement
Ensures the team follows best practices, industry standards, and company policies for technology operations and technical services, including maintaining secure processes
May or may not manage and lead a team of technology operations colleagues, enabling a culture of continuous learning, growth opportunities, and inclusivity for all individual colleagues and teams
May or may not provide leadership, guidance, and coaching to technology operations teams, supporting training and development of best practices
May or may not recruit colleagues with relevant experience, and develop, reward, and energize an effective team
Collaborates and co-creates effectively with teams in product and the business to align technology operations and service initiatives with broader business objectives

Qualifications

Education Qualifications:

Bachelor's degree in Computer Science, Computer Engineering, and/or comparable experience
Knowledge of network protocols and technologies
Knowledge of scripting languages (e.g., PowerShell, Python) for automation tasks

Work Experience:

Experience in cloud administration, IT asset management and automation tools and / or Site Reliability Engineering (SRE) in a technology or financial services organization
Experience in managing and maintaining technology infrastructure, including servers, networks, and cloud services
Experience in system administration, network configuration, and troubleshooting
Experience in technology operations work
Experience in cloud platforms such as AWS, Azure, or Google Cloud
Licenses and Certifications:
Certification such as CompTIA A+, Network+, or Security+ is a plus
Public Cloud certification is a plus

Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10283139
Position Id: a608ae8e5ce5ae8b26dec3e6416dacbb
Posted 4 hours ago

Fitment

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Job Details

Skills

Open Source
Software Engineering
Incident Management
Network Design
Network
Network Security
Backup Administration
Computer Hardware
Policies and Procedures
IT Service Management
Leadership
Coaching
Training And Development
Computer Science
Computer Engineering
Network Protocols
Scripting
Windows PowerShell
Python
IT Asset Management
Reliability Engineering
Financial Services
Management
IT Infrastructure
Servers
System Administration
Network Administration
IT Operations
Amazon Web Services
Microsoft Azure
Google Cloud
Google Cloud Platform
CompTIA
Network+
Security+
Cloud Computing

Open Source
Software Engineering
Incident Management
Network Design
Network
Network Security
Backup Administration
Computer Hardware
Policies and Procedures
IT Service Management
Leadership
Coaching
Training And Development
Computer Science
Computer Engineering
Network Protocols
Scripting
Windows PowerShell
Python
IT Asset Management
Reliability Engineering
Financial Services
Management
IT Infrastructure
Servers
System Administration
Network Administration
IT Operations
Amazon Web Services
Microsoft Azure
Google Cloud
Google Cloud Platform
CompTIA
Network+
Security+
Cloud Computing

Summary

Provides leadership, guidance, and coaching to applications engineering teams, supporting training and development of best practices
Oversees the incident management process, ensuring timely resolution of issues and minimizing downtime, ensuring solutions meet business requirements, timelines, and quality standards, and align with strategic goals
Collaborates with stakeholders effectively including senior management, to provide updates on technology operations and ensure alignment with business objectives
Leads the management and maintenance of network infrastructure, monitoring network performance, troubleshooting connectivity issues, and supporting the implementation of network security measures
Oversees the implementation of system upgrades, updates, and backups, and ensure the maintenance of hardware and software systems
Leads and collaborates with cross-functional teams to complete technology projects and initiatives, contributing to the development of operational policies and procedures, and identifies areas for improvement
Ensures the team follows best practices, industry standards, and company policies for technology operations and technical services, including maintaining secure processes
May or may not manage and lead a team of technology operations colleagues, enabling a culture of continuous learning, growth opportunities, and inclusivity for all individual colleagues and teams
May or may not provide leadership, guidance, and coaching to technology operations teams, supporting training and development of best practices
May or may not recruit colleagues with relevant experience, and develop, reward, and energize an effective team
Collaborates and co-creates effectively with teams in product and the business to align technology operations and service initiatives with broader business objectives

Qualifications

Education Qualifications:

Bachelor's degree in Computer Science, Computer Engineering, and/or comparable experience
Knowledge of network protocols and technologies
Knowledge of scripting languages (e.g., PowerShell, Python) for automation tasks

Work Experience:

Experience in cloud administration, IT asset management and automation tools and / or Site Reliability Engineering (SRE) in a technology or financial services organization
Experience in managing and maintaining technology infrastructure, including servers, networks, and cloud services
Experience in system administration, network configuration, and troubleshooting
Experience in technology operations work
Experience in cloud platforms such as AWS, Azure, or Google Cloud
Licenses and Certifications:
Certification such as CompTIA A+, Network+, or Security+ is a plus
Public Cloud certification is a plus

Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

Dice Id: 10283139
Position Id: a608ae8e5ce5ae8b26dec3e6416dacbb
Posted 4 hours ago

Fitment

Dice Job Match Score™

To see how well you match this job, please log in or create an account.

Once logged in, be sure to complete your profile to get the most accurate match score.

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

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