Job DescriptionAbout the RoleThe U.S. Consumer Services and Membership Digital Experiences Technology team is at the forefront of driving American Express' digital transformation. We bring together cutting-edge capabilities across digital experience engineering (web and mobile), AI/ML, marketing technology, enterprise platforms, and data governance.
Marketing at American Express is undergoing a significant evolution-and this role sits at the heart of that transformation. You'll lead high-impact initiatives that shape how we engage customers, leveraging modern technologies and data-driven insights to deliver personalized, seamless experiences.
ResponsibilitiesWhat You'll Do- Lead & Inspire: Manage, mentor, and grow a high-performing team of engineers, fostering a culture of innovation, inclusion, and continuous learning
- Drive Execution: Oversee project delivery, including resource planning, timelines, and budgets, ensuring alignment with strategic goals
- Shape the Future: Partner with senior leaders to define and execute technology strategy and roadmaps
- Build & Deliver: Lead the design, development, deployment, and support of scalable, high-quality software solutions
- Collaborate Across Teams: Work closely with product, business, and cross-functional partners to deliver impactful solutions
- Innovate at Scale: Champion automation and modern engineering practices to improve efficiency and scalability
- Elevate Performance: Use metrics and feedback to continuously improve team effectiveness and software quality
- Attract & Develop Talent: Recruit top talent and create an environment where engineers thrive and grow
QualificationsRequired Qualifications:
- Bachelor's or master's degree in computer science, Engineering, or related field (or equivalent experience)
- 8+ years of professional software development experience
- Proven experience leading and mentoring engineering teams
- Strong background in application design, development, and testing
- Experience with Agile methodologies (Scrum, Kanban)
- Solid understanding of secure, scalable, and high-performance system design
- Experience working with distributed systems and relational databases
- Demonstrated ability to collaborate with senior stakeholders and influence technical strategy
- Strong foundational knowledge of Google Cloud Platform (Google Cloud Platform) data services
- Hands-on experience with Google Cloud Platform BigQuery, BigTable, Google Cloud Dataproc for large-scale data processing, and Cloud Composer (Airflow) for workflow orchestration
Preferred Qualifications:- Hands-on experience building and testing modern applications
- Strong object-oriented design and architecture skills across platforms (Java, Python)
- Excellent communication skills, with the ability to translate complex technical concepts for business stakeholders
- Proven ability to define and deliver end-to-end technical solutions
- Passion for solving complex technical challenges and enabling team success
- Track record of contributing to multiple teams and driving broader organizational impact
- Practical experience leveraging AI-assisted development tools to accelerate project delivery
Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain position.
About UsAt American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you'll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
About the TeamWe back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
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The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
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