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Job Details

Skills

Technical Support
Quality Management
LIMS
ELN
Printers
Quality Control
Quality Assurance
Research and Development
Computer Hardware
HPLC
UV
FTIR
Analytical Skill
Microsoft Windows
Operating Systems
Active Directory
Identity Management
Servers
Network
Application Support
Management
IT Service Management
System Monitoring
Disaster Recovery
Testing
Preventive Maintenance
Database
Network Design
IT Asset Management
Software Licensing
Collaboration
Manufacturing
Technical Writing
Knowledge Base
Auditing
System Documentation
System Security
Computer Networking
TCP/IP
VLAN
Wireless Communication
Server Administration
Virtualization
Cloud Computing
Cyber Security
Backup
ServiceNow
JIRA
EXT
IMG

Technical Support
Quality Management
LIMS
ELN
Printers
Quality Control
Quality Assurance
Research and Development
Computer Hardware
HPLC
UV
FTIR
Analytical Skill
Microsoft Windows
Operating Systems
Active Directory
Identity Management
Servers
Network
Application Support
Management
IT Service Management
System Monitoring
Disaster Recovery
Testing
Preventive Maintenance
Database
Network Design
IT Asset Management
Software Licensing
Collaboration
Manufacturing
Technical Writing
Knowledge Base
Auditing
System Documentation
System Security
Computer Networking
TCP/IP
VLAN
Wireless Communication
Server Administration
Virtualization
Cloud Computing
Cyber Security
Backup
ServiceNow
JIRA
EXT
IMG

Summary

Role: IT lab support consultants
Location: Piscataway, NJ 100% Onsite
Contract

IT Lab Support Responsibilities

Provide day-to-day IT support for laboratory and quality systems, including LIMS, ELN, CDS, SDMS, laboratory instruments, workstations, printers, and peripheral devices.
Experience supporting Manufacturing, Quality Control (QC), Quality Assurance (QA), and Research & Development (R&D) environments.
Troubleshoot hardware, software, network, and system connectivity issues to minimize laboratory downtime and maintain operational continuity.
Experience supporting laboratory instruments such as HPLC, Dissolution, UV, FTIR, and other analytical equipment.
Support Windows operating systems, Active Directory, user account administration, security groups, and access management.
Install, configure, maintain, and upgrade laboratory computers, servers, software applications, and network-connected devices.
Coordinate with Infrastructure, Network, Cybersecurity, and Application Support teams to resolve complex technical issues.
Manage incident, problem, and change requests through the IT Service Management (ITSM) process.
Perform system monitoring, backup verification, disaster recovery testing, and preventive maintenance activities.
Support laboratory instrument integrations with enterprise systems, databases, and network infrastructure.
Assist with IT asset management, software licensing, equipment lifecycle planning, and vendor coordination.
Provide after-hours and on-call support for critical laboratory and manufacturing systems as required.
Develop and maintain technical documentation, knowledge base articles, system diagrams, and support procedures.
Support audits and inspections by providing system documentation, access reports, backup records, and validation evidence.
Train end users on IT systems, security awareness, and best practices to improve system utilization and reduce support incidents.

Knowledge of networking concepts, TCP/IP, VLANs, wireless infrastructure, and server administration.
Familiarity with virtualization technologies, cloud platforms, cybersecurity tools, and enterprise backup solutions.
Experience with ServiceNow, Jira, or other IT ticketing systems.

Ayush Sharma Sr. US Technical Recruiter

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Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 91022079
Position Id: 2026-49943
Posted 6 days ago

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IT lab support consultants

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IT lab support consultants

Job Details

Skills

Summary

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