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EMM/Knox Admin

Marlabs LLC

Plano, Texas • Yesterday

Easy Apply

Full-time

Depends on Experience

Window System Administrator (EMM/Knox Admin)

BTI Solutions Inc.

Plano, Texas • Today

Full-time

USD 53,000.00 - 78,000.00 per year

Windows Administrator-W2

Geopaq Logic

Plano, Texas • 13d ago

Easy Apply

Contract

Depends on Experience

Job Details

Skills

EMM
Knox

Summary

Job Title: EMM/Knox Admin

Location: Plano, TX - Onsite

Duration: Fulltime

JOB SUMMARY

We are seeking an EMM Administrator to manage and operate an enterprise mobility management platform based on Samsung Knox Manage for a large enterprise client. The role owns day-to-day platform administration, device policy and application lifecycle management, and pre-production validation of new devices and OS releases, while serving as the Tier 2 point of escalation for mobile device issues. The ideal candidate combines hands-on Android Enterprise expertise with strong operational discipline and clear communication with both technical and business stakeholders.

Key Responsibilities

Administer the Knox Manage platform, including directory (user/group) synchronization, admin RBAC, license utilization, and service integrations (Managed Google Play, certificates).
Configure and maintain device policies, profiles, and compliance rules (password, encryption, restrictions, Wi-Fi/VPN/Email); monitor and remediate non-compliant devices.
Manage the device lifecycle: enrollment (KME / Android Enterprise), remote lock/wipe for lost or departing-user devices, and inactive device decommissioning.
Deploy and maintain public, third-party SaaS, and in-house mobile applications, including target groups, version updates, and managed app configuration.
Validate compatibility of new device models, Android OS/One UI upgrades, Knox Manage releases, and new features (COPE, Knox Guard, DeX) before production rollout.
Troubleshoot device, OS, and app incidents as Tier 2; escalate to Samsung Knox/vendor support and drive issues to resolution with RCA and KB updates.
Follow change management procedures; prepare the monthly operations report and maintain SOPs and configuration baseline documentation.

Requirements

Bachelor s degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.
3+ years of experience administering an enterprise EMM/MDM/UEM solution (Samsung Knox Manage, Microsoft Intune, VMware Workspace ONE, MobileIron/Ivanti, or similar).
Hands-on experience with Android Enterprise (Work Profile, Fully Managed, COPE) and Managed Google Play app deployment.
Working knowledge of Active Directory / Entra ID integration, certificate-based authentication, and Wi-Fi/VPN profile configuration.
Experience in an ITIL-based support environment (incident, problem, and change management) using a ticketing system such as Salesforce.
Strong written and verbal communication skills in English; ability to produce clear reports and documentation.
Ability to work on-site and occasionally outside business hours for maintenance windows or critical incidents.

Preferred Qualifications

Direct experience with the Samsung Knox suite (Knox Manage, Knox Mobile Enrollment, Knox Guard, Knox Service Plugin).
Certifications such as Samsung Knox Certified, Microsoft MD-102, CompTIA Mobility+/Security+, or ITIL 4 Foundation.
Experience supporting a Samsung or other large global enterprise environment.

Thanxs & Regards,

Harjeet Singh

Marlabs LLC. | One Corporate Place South | Piscataway, NJ 08854

Tel: X1496 | Cell: | Fax: |

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: marlabnj
Position Id: EMM/KnoxAdmTX
Posted 1 day ago

Fitment

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Harjeet Singh

Resource Manager @ Marlabs LLC

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Job Details

Skills

EMM
Knox

Summary

Job Title: EMM/Knox Admin

Location: Plano, TX - Onsite

Duration: Fulltime

JOB SUMMARY

Key Responsibilities

Administer the Knox Manage platform, including directory (user/group) synchronization, admin RBAC, license utilization, and service integrations (Managed Google Play, certificates).
Configure and maintain device policies, profiles, and compliance rules (password, encryption, restrictions, Wi-Fi/VPN/Email); monitor and remediate non-compliant devices.
Manage the device lifecycle: enrollment (KME / Android Enterprise), remote lock/wipe for lost or departing-user devices, and inactive device decommissioning.
Deploy and maintain public, third-party SaaS, and in-house mobile applications, including target groups, version updates, and managed app configuration.
Validate compatibility of new device models, Android OS/One UI upgrades, Knox Manage releases, and new features (COPE, Knox Guard, DeX) before production rollout.
Troubleshoot device, OS, and app incidents as Tier 2; escalate to Samsung Knox/vendor support and drive issues to resolution with RCA and KB updates.
Follow change management procedures; prepare the monthly operations report and maintain SOPs and configuration baseline documentation.

Requirements

Bachelor s degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.
3+ years of experience administering an enterprise EMM/MDM/UEM solution (Samsung Knox Manage, Microsoft Intune, VMware Workspace ONE, MobileIron/Ivanti, or similar).
Hands-on experience with Android Enterprise (Work Profile, Fully Managed, COPE) and Managed Google Play app deployment.
Working knowledge of Active Directory / Entra ID integration, certificate-based authentication, and Wi-Fi/VPN profile configuration.
Experience in an ITIL-based support environment (incident, problem, and change management) using a ticketing system such as Salesforce.
Strong written and verbal communication skills in English; ability to produce clear reports and documentation.
Ability to work on-site and occasionally outside business hours for maintenance windows or critical incidents.

Preferred Qualifications

Direct experience with the Samsung Knox suite (Knox Manage, Knox Mobile Enrollment, Knox Guard, Knox Service Plugin).
Certifications such as Samsung Knox Certified, Microsoft MD-102, CompTIA Mobility+/Security+, or ITIL 4 Foundation.
Experience supporting a Samsung or other large global enterprise environment.

Thanxs & Regards,

Harjeet Singh

Marlabs LLC. | One Corporate Place South | Piscataway, NJ 08854

Tel: X1496 | Cell: | Fax: |

Dice Id: marlabnj
Position Id: EMM/KnoxAdmTX
Posted 1 day ago

Fitment

Dice Job Match Score™

To see how well you match this job, please log in or create an account.

Once logged in, be sure to complete your profile to get the most accurate match score.

Contact the job poster

Harjeet Singh

Resource Manager @ Marlabs LLC

View Profile

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

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