Job Description We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible.
As a Lead Software Engineer at JPMorganChase within the Consumer & Community Banking Administration - Becoming A Customer Team, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way. As a core technical contributor, you are responsible for conducting critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.
Becoming a Customer (BAC) is a portfolio of products and platforms that power how customers discover, shop, apply for, and open new accounts across Chase Consumer & Community Banking. We operate at scale and deliver cohesive, end-to-end acquisition and origination experiences across channels (web and mobile). We are committed to a transformation journey and focused on creating innovative, secure, and best-in-class customer onboarding experiences. By working collaboratively across Product, Technology, Design, and Data & Analytics, we build personalized, integrated journeys that make it easy for customers to become established Chase customers-wherever they are and however they choose
Job responsibilities - Design, develop, test, deploy, and troubleshoot full-stack software solutions, applying creative approaches to solve complex technical problems
- Develops secure and high-quality production code, and reviews and debugs code written by others
- Drives team adoption of enterprise-authorized AI-assisted engineering practices within the work environment to improve code quality, delivery speed, and operational outcomes (e.g., AI-assisted code review/refactoring, test strategy acceleration, incident/root-cause analysis support), while establishing consistent validation standards (secure coding, peer review, automated testing) and promoting reuse of effective patterns across the team.
- Applies knowledge of tools within the Software Development Life Cycle toolchain, including enterprise-authorized AI-assisted development and automation capabilities, to improve the value realized by automation.
- Build and maintain secure, high-quality production code across frontend and backend; review, debug, and provide technical guidance on code written by others
- Lead system and application design for complex initiatives; produce and maintain architecture/design artifacts and ensure alignment through the SDLC
- Develop and operate scalable APIs and services, and build responsive, accessible user experiences that meet performance and usability standards
- Drive improvements in resiliency, availability, performance, and operability, including incident response, root-cause analysis, and preventative engineering
- Identify opportunities to eliminate recurring issues through automation, standardization, improved testing, and better engineering practices
- Improve developer productivity and delivery outcomes by evolving CI/CD practices, automated quality controls, and release processes
- Lead and contribute to engineering communities of practice to promote adoption of modern technologies and best practices
Required qualifications, capabilities, and skills - Formal training or certification on software engineering concepts and 5+ years applied experience delivering production systems, including both frontend and backend development
- Advanced proficiency in one or more programming languages and experience building and operating web applications, APIs, and services
- Hands-on experience with system design, application development, testing, and operational stability in production environments
- Proficiency in modern web development concepts (component-based UI, API integration, performance optimization) and backend engineering fundamentals
- Proficiency in automation and continuous delivery methods and a strong understanding of Agile delivery practices
- Proficient in all aspects of the SDLC, including secure development practices
- Strong understanding of engineering disciplines such as application resiliency, reliability, and security
- Strong communication skills and ability to drive outcomes with cross-functional teams
Preferred qualifications, capabilities, and skills - Practical cloud-native experience and familiarity with containerized and distributed system patterns
- Experience with observability practices (metrics, logging, tracing) and production readiness
- Experience mentoring engineers and leading technical initiatives across teams
- Domain knowledge in financial services and enterprise technology environments
- Experience in applying AI/ML capabilities to software products
About Us Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the Team Our Consumer & Community Banking Group depends on innovators like you to serve consumers, small businesses, municipalities and non-profits. You'll support the delivery of award winning tools and services that cover everything from personal and small business banking as well as lending, mortgages, credit cards, payments, auto finance and investment advice. This group is also focused on developing and delivering cutting edged mobile applications, digital experiences and next generation banking technology solutions to better serve our clients and customers.
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