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Skills

Wireless Communication
Training
Documentation
Access Control
Information Technology
Computer Science
CompTIA
Network+
Computer Hardware
Communication
Computer Networking
Routers
Firewall
Switches
Linux
Microsoft Windows
Network Design
Risk Management
IT Security
Servers
Routing
Electronics
Software Development
Cross-functional Team
Operating Systems
Cisco Certifications
Cisco
Network
Microsoft Certified Professional
Microsoft
Remote Support

Wireless Communication
Training
Documentation
Access Control
Information Technology
Computer Science
CompTIA
Network+
Computer Hardware
Communication
Computer Networking
Routers
Firewall
Switches
Linux
Microsoft Windows
Network Design
Risk Management
IT Security
Servers
Routing
Electronics
Software Development
Cross-functional Team
Operating Systems
Cisco Certifications
Cisco
Network
Microsoft Certified Professional
Microsoft
Remote Support

Summary

Job Description

Job Summary

The Network Technician maintains, analyzes, troubleshoots, and repairs computer systems, hardware, and peripherals. This role also supports and manages user account information, including rights, security, and system groups. Additionally, the Network Technician diagnoses, troubleshoots, and resolves issues related to virtual desktops, as well as network and server environments.

Essential Functions

Manages and configures network systems to meet the organization's needs.
Installs, configures and maintains network hardware, including but not limited to routers, switches, firewalls and wireless access points.
Performs routine maintenance on network devices and ensures proper function.
Monitors network performance, troubleshoots and diagnosis issues.
Implements and monitors security measures to ensure security of the network.
Provides support for hardware and software, installing, updating, troubleshooting network equipment.
Assists customers providing instruction on proper use of equipment.
Manages and prioritizes work orders, maintaining documentation and resolves issues timely.
Assists with setup and maintenance of user accounts, permissions and access controls.
Provides on-call and after hours support.
Performs other duties as assigned.
Maintains regular and reliable attendance.
Complies with all policies and standards.

Qualifications

Associate Degree in Information Technology, Computer Science, or a related field required
Industry certifications such as CompTIA Network+, Cisco Certified Network Associate (CCNA), or similar networking certifications preferred
2-4 years of experience with PC and hardware preferred

Knowledge, Skills and Abilities

Ability to understand and explain complex technical information.
Ability to troubleshoot customer issues.
Verbal and written communication skills.
Knowledge of networking models, routers, firewalls, switches, Linux, Windows, and similar platforms.
Ability to implement and troubleshoot network infrastructure devices.
Knowledge and understanding of security risk management, IT security, and infrastructure.
Ability to cater to the needs of multiple stakeholders.
Troubleshooting skills of network functions such as security, servers, and routing.
Knowledge of electronics, computing systems, and software development.
Ability to work with a cross functional team.
Knowledge of various operating systems and platforms.

Licenses and Certifications

CCNA - Cisco Certified Network Technician preferred or
MCDST - Microsoft Certified Desktop Support Technician preferred

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10204494
Position Id: d3d5cde306c8ed2d8dee0670a4764ebb
Posted 2 days ago

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