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Help Desk Technician

SAIC

Princeton, New Jersey • Today

Full-time

USD 40,000.00 per year

Bilingual Helpdesk Technician - French Canadian

Stefanini

Remote or Toronto, Ohio • Today

Easy Apply

Full-time

Market

Senior Ethernet Network Engineer

GDH

Remote • 2d ago

Easy Apply

Third Party, Contract

Depends on Experience

IT Technician

Robert Half

Remote or Watchung, New Jersey • Today

Easy Apply

Contract

USD 21.85 - 25.30 per hour

IT Technician

Robert Half

Remote or Watchung, New Jersey • Today

Easy Apply

Contract

USD 18.21 - 21.09 per hour

Service Support Technician | Applicant Must Be Currently Local to Richmond, VA | Relocation Not Allowed

V.L.S. Systems, Inc

Remote or Hybrid in Richmond, Virginia • 19d ago

Easy Apply

Contract

Depends on Experience

2nd Shift Help Desk Support

Sentinel Technologies

Remote or Downers Grove, Illinois • Today

Full-time

Compensation information provided in the description

SERVICE DESK MANAGER

NCI Information Systems, Inc.

Remote • Today

Full-time

USD 82,980.00 per year

EUX Engineer -Montreal Canada - Remote

Blue Mantis

Remote • Today

Full-time

USD 38.46 - 48.08 per hour

Level III IT Technician

TeamLogic of Colorado Springs

Remote • 22d ago

Full-time

105000 - 110,000

Desktop Support Engineer L1 - PR

Blue Mantis

Remote • Today

Full-time

USD 21.00 - 25.00 per hour

SAIC

Job Details

Skills

Customer Support
Call Center
Management
High Performance Computing
Network
Communication
Computer Networking
Scripting
HPC
Help Desk
Printing
Logistics
Computer Hardware
Laptop
Servers
Printers
Security Clearance
Microsoft Windows
Linux
Information Technology
Systems Engineering
FOCUS

Summary

Job ID: 2618802

Location: Princeton, NJ, US

Date Posted: 2026-11-04

Category: Customer Support

Subcategory: Call Center Support

Schedule: Full-Time

Shift: Rotating

Travel: No

Minimum Clearance Required: None

Clearance Level Must Be Able to Obtain: Public Trust

Potential for Remote Work: ORA_ON_SITE

Description

SAIC is seeking a Help Desk Technician resource to support a 24x7 data center and its users at a customer site in Princeton, NJ. The candidate will help manage the operation of the supercomputer, associated systems, and support the user's computer systems in a heterogeneous environment. Activities will include the monitoring of batch compute jobs, network performance, and facility infrastructure. The candidate will be working with highly technical climate scientists and must have great communication skills to respond to user requests in a user-friendly and professional manner.

Duties and Responsibilities:

Under the guidance of professional staff, troubleshooting computer hardware problems, analyzing production job performance issues, and proactively monitoring performance of the Laboratories networking environment to identify and coordinate resolution of problems.
Monitor all health of local and remote systems within the High-Performance Program.
Answer Help Desk requests at a Tier I Level, providing adequate triage and follow-up.
Develop and maintain scripts for operation use.
Escalate HPC issues to system and vendor staff.
Troubleshoot user issues, responding to Help Desk tickets, keeping users informed of resolution progression.
System deployments and routine maintenance such as patching, updates.
Triage and investigate tickets for users as they come in.
Perform operations level technical tasks i.e. reset passwords, resolve printing/scanning issues, peripheral hardware issues.
Perform operations logistics such as building checks, package logging, visitor processing, answer phone calls.
Unpack and relocate computer hardware to include laptops, desktops, servers, monitors and printers.
Taking on non-interference projects.

Qualifications

High School Diploma with 3+ years of experience.
ship required with the ability to obtain and maintain a Public Trust clearance.
Experience working directly with general Information Technology.
Experience working with Windows, Linux, and/or Mac Systems.
All candidates MUST be able to perform 12-hour shift work including overnight, weekend work, and OT, as scheduled or as necessary. This position will alternate with approximately 12 hour shifts, 3 days during the first week of a period and 4 days the second week of the period for a total of 80 hours per period.
Candidate must be capable of lifting up to 50lbs unassisted.

Target salary range: Up to $40,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10111346
Position Id: 2618802
Posted 2 hours ago

Company Info

About SAIC

SAIC® is a premier mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, intelligence, and civilian markets includes secure high-end solutions in mission IT, enterprise IT, engineering services, and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives.

We are approximately 23,000 strong; driven by mission, united by purpose, and inspired by opportunities. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.3 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom.

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Remote

•

Today

Job ID: 2617448 Location: Remote Work, VA, US Date Posted: 2026-09-30 Category: Information Technology Subcategory: Technical Svcs Schedule: Full-Time Shift: Day Job Travel: Yes - 10% of the time Minimum Clearance Required: None Clearance Level Must Be Able to Obtain: Public Trust Potential for Remote Work: ORA_REMOTE Description SAIC has a job opening for a Technical Services/NOC Supervisor to lead a team that provides advanced technical support to Team Supervisors, Network technician

Full-time

USD 40,001.00 - 80,000.00 per year

Sr Systems Engineer- Production Support

Remote

•

Today

Job ID: 2617073 Location: Remote Work, TX, US Date Posted: 2026-09-21 Category: Engineering and Sciences Subcategory: Systems Engineer Schedule: Full-Time Shift: Day Job Travel: No Minimum Clearance Required: None Clearance Level Must Be Able to Obtain: Public Trust Potential for Remote Work: ORA_REMOTE Description SAIC is searching for a Systems Engineer who performs high-level, day-to-day operational support of complex application cloud systems to join our VA team. Develops solutions

Full-time

USD 80,001.00 - 120,000.00 per year

Sr Systems Engineer- Production Support

Remote

•

Today

Job ID: 2617056 Location: Remote Work, TX, US Date Posted: 2026-09-21 Category: Engineering and Sciences Subcategory: Systems Engineer Schedule: Full-Time Shift: Day Job Travel: No Minimum Clearance Required: None Clearance Level Must Be Able to Obtain: Public Trust Potential for Remote Work: ORA_REMOTE Description SAIC is searching for a Systems Engineer who performs high-level, day-to-day operational support of complex application cloud systems to join our VA team. Develops solutions

Full-time

USD 80,001.00 - 120,000.00 per year

Deskside Support Technician

Washington, District of Columbia

•

Today

Job ID: 2616870 Location: Washington, DC, US Date Posted: 2026-09-16 Category: Wage Determination (SCA) Subcategory: Service Contract Act Schedule: Full-Time Shift: Day Job Travel: No Minimum Clearance Required: None Clearance Level Must Be Able to Obtain: Public Trust Potential for Remote Work: ORA_ON_SITE Description SAIC is hiring a Deskside Support Technician to support HHS in Washington, DC. The Deskside Support Technician will provide ongoing support to Executives and employees a

Full-time

USD 40,001.00 - 80,000.00 per year

SAIC