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Desktop Support Specialist

HonorVet Technologies

Raleigh, North Carolina • Today

Easy Apply

Contract

$38 - $40

Desktop Support Specialist in NC

RedSalsa Technologies, Inc.

Raleigh, North Carolina • Today

Easy Apply

Contract

Depends on Experience

Desktop Support Specialist - ONSITE

Chandra Technologies, Inc.

Raleigh, North Carolina • Today

Easy Apply

Contract, Third Party

Depends on Experience

Desktop Support Engineer

Innosoul inc

Raleigh, North Carolina • Today

Easy Apply

Contract, Third Party

Depends on Experience

Desktop Support Engineer

Vaco by Highspring

Remote • 2d ago

Easy Apply

Contract

$30

Job Details

Skills

DESKTOP SUPPORT
IT SUPPORT
SERVICE DESK
NETWORKING PROTOCOLS
TCP/IP
DNS
SYSTEM SECURITY
IT SECURITY
COMPLIANCE
PROJECT MANAGEMENT
AGILE
SCRUM
DATA CENTER OPERATIONS
STORAGE
BACKUP

Summary

HonorVet Technologies is a Service Disable Veteran-Owned IT staffing firm, ISO 9001 and ISO 27001 certified, working with federal agencies, state governments, and Fortune 500 enterprise clients across the US. What makes us different isn't a tagline; it's the way we work. We don't forward resumes and hope for the best. We take the time to understand where a professional like you is headed and only reach out when we genuinely believe there's a fit worth exploring.

Title: Desktop Support Specialist
Location: Raleigh, NC
Duration: 12 Months
Work Arrangement: Onsite
Interview: Phone & In-Person
Travel: Required; eligible travel expenses

Position Overview:
Seeking an experienced Desktop Support Specialist to provide advanced technical support for Service Desk and customer requests across Raleigh and statewide locations. The role will troubleshoot complex hardware, software, networking, and application issues while supporting end users and mentoring other technicians.

Key Responsibilities

Provide Tier 2/3 desktop and technical field support.
Install, image, configure, and replace computers and software.
Install and configure printers, peripherals, and network devices.
Perform user data and profile migrations.
Troubleshoot hardware, software, network, and application issues.
Work with infrastructure, data center, and application teams to resolve complex issues.
Manage user accounts and related services such as Active Directory, email, and Citrix.
Use ServiceNow for incident/call tracking and status updates.
Lead technical projects and coordinate team activities when required.
Create and maintain technical processes, procedures, and operational documentation.
Follow organizational IT security policies and protect systems/data from unauthorized access.
Mentor other technicians and promote positive customer relationships.

Required Skills

7+ years of experience with computer hardware, software, peripherals, networking protocols, and communications.
7+ years installing and imaging computers and deploying software.
7+ years installing/configuring local and network printers and peripherals.
7+ years performing data and user profile migrations.
7+ years documenting technical field support processes and procedures.
7+ years working with ServiceNow call tracking.
Willingness and ability to travel as required.

If you are interested, feel free to reach out to me directly at paula.scott@honorvettech.com or call/text 551-233-1342

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 90941473
Position Id: 26-22474
Posted 9 hours ago

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Job Details

Skills

DESKTOP SUPPORT
IT SUPPORT
SERVICE DESK
NETWORKING PROTOCOLS
TCP/IP
DNS
SYSTEM SECURITY
IT SECURITY
COMPLIANCE
PROJECT MANAGEMENT
AGILE
SCRUM
DATA CENTER OPERATIONS
STORAGE
BACKUP

Summary

Provide Tier 2/3 desktop and technical field support.
Install, image, configure, and replace computers and software.
Install and configure printers, peripherals, and network devices.
Perform user data and profile migrations.
Troubleshoot hardware, software, network, and application issues.
Work with infrastructure, data center, and application teams to resolve complex issues.
Manage user accounts and related services such as Active Directory, email, and Citrix.
Use ServiceNow for incident/call tracking and status updates.
Lead technical projects and coordinate team activities when required.
Create and maintain technical processes, procedures, and operational documentation.
Follow organizational IT security policies and protect systems/data from unauthorized access.
Mentor other technicians and promote positive customer relationships.

Required Skills

7+ years of experience with computer hardware, software, peripherals, networking protocols, and communications.
7+ years installing and imaging computers and deploying software.
7+ years installing/configuring local and network printers and peripherals.
7+ years performing data and user profile migrations.
7+ years documenting technical field support processes and procedures.
7+ years working with ServiceNow call tracking.
Willingness and ability to travel as required.

If you are interested, feel free to reach out to me directly at paula.scott@honorvettech.com or call/text 551-233-1342

Dice Id: 90941473
Position Id: 26-22474
Posted 9 hours ago

Fitment

Dice Job Match Score™

🔢 Crunching numbers...

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

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