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ServiceNow Lead

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We are looking for ServiceNow Lead for our client in Raritan, NJ

Job Title: ServiceNow Lead

Job Location: Raritan, NJ

Job Type: Contract

Job Overview:

Pay Range: $51hr - $56hr

Requirement/Must Have:

Minimum 10+ years relevant ServiceNow experience.
Total IT experience minimum 15+ years in ServiceNow operations.
ServiceNow Certified System Administrator (CSA) Mandatory.
ServiceNow Certified Implementation Specialist (CIS) Mandatory.

Responsibilities:

Responsible for handling escalations, participates in escalation meetings and should be solution oriented in decision makings.
Consult/guide the client with the best practices and solutions to new requirements, problem statements and roadmap for ServiceNow.
Should have managed a team of ServiceNow resources and is able to manage a team working remotely and on different time zones.
Experience in supporting the implementation, administration, configuration, and/or development of the ServiceNow tool.
ServiceNow experience should include extensive scripting in ServiceNow, tool configuration, design work, technical configuration, and deployment.
Specifically, candidates should possess the skill to develop on the ServiceNow platform including the creation and/or customization of the core applications such as Incident, Problem, Change, Service Catalog and workflows.
System/Process Automation (Orchestration) experience.
System integration experience using web services and other web-based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP.
Experience with working or developing in any one of the following programming languages: JavaScript, CSS, HTML or HTML 5, Angular JS.
Experience in working on ServiceNow Development using Agile/Scrum methodology.
Ability to communicate fluently with client stakeholders.
Flexible for rotational shifts including night shift.

Nice to Have:

Understanding of Configuration Management as it relates to ITIL.
Experience in the new ServiceNow scoped applications, Virtual agent, Performance Analytics, ATF, Predictive Intelligence, Agent Workspace, Mobile app etc.
Web Services Integration (SOAP, REST, JSON, JDBC).
Experience implementing systems using the Agile/Scrum methodology.
Fundamental knowledge of networking including TCP/IP ports and firewalls, network protocols, and IP networks.

Skills:

Strong communication skills.
Strong presentation and writing skills.
Excellent troubleshooting skills with ability to demonstrate influence in a consultative fashion to stakeholders and other team members.
Administration of a ServiceNow instance including the delegation of groups, modification of CMS, workflows, business rules, UI actions, UI policies, ACLs, dictionary, catalog items and updates of all other existing solutions requiring revisions.

Qualification And Education:

Minimum ServiceNow CSA/CIS certified.
ITIL certification / CIS/CAD/CTA ServiceNow certification is an advantage.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10516350
Position Id: NJ_SILA_0715
Posted 1 day ago

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Hello, I have below exclusive position with one of our Client.Please review the requirement criteria below and revert to me with your updated resume so that we can move ahead for further steps Job Title:ServiceNow Platform LeadLocation: Raritan, New Jersey Mode : Contract (6+ Months) Onsite Basic Requirements: Minimum 10+ years Relevant ServiceNow Experience. Total IT experience minimum 15 Years in ServiceNow operations. Responsible for handling escalations, participates in escalation meetin

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