Job SummaryThe Senior Field Engineer - Program Support provides senior-level technical support across multiple programs and accounts, serving as a shared resource for Field Engineers and Senior Field Engineers throughout the project lifecycle. This role is program-based, not site-assigned, and is responsible for reinforcing technical consistency, documentation quality, and adherence to engineering standards.
Reporting to the Technical Director, this role collaborates closely with Technical Managers to support field execution, resolve complex technical issues, and strengthen engineering performance across programs.
General Job Duties and ResponsibilitiesProvide technical guidance and escalation support to Field Engineers and Senior Field Engineers across all programs.
Collaborate with Technical Managers to reinforce technical standards, SOPs, and best practices.
Support new project and program start-ups, including submittals, cable schedules, and RFIs.
Assist with engineering kickoffs, drawing reviews, and onboarding of engineering resources.
Provide ongoing technical support during active execution.
Review RFIs, submittals, and engineering documentation to support quality, consistency, and completeness.
Assist with documentation readiness and project close-out support.
Provide short-term or limited-scope engineering support where dedicated resources are unavailable.
Perform additional duties as assigned by Program Management.
Documentation, Reporting & TrackingMaintain program-level technical status reports and dashboards.
Provide regular updates on testing progress, commissioning readiness, and documentation status.
Track critical technical milestones and support risk identification and mitigation.
Ensure proper management, calibration, and recordkeeping of test equipment.
Training & DevelopmentSupport development and maintenance of field training plans using IES and manufacturer-based courses.
Recommend and track required certifications for Field Engineers and technical personnel.
Assist with onboarding and technical enablement of new or transitioning engineers.
Stakeholder CommunicationCoordinate technical communication with clients, general contractors, and cross-functional teams.
Support requirement gathering, progress updates, and expectation management.
Act as a technical liaison between field teams, Technical Managers, and program leadership.
Performance & Process OversightSupport performance feedback and development of technical personnel in collaboration with Technical Managers.
Assist in evaluating and improving engineering processes, tools, and methodologies to enhance consistency and quality.
Qualifications
Physical and Mental Requirements- Must be self-motivated, professional, and able to lead technical teams through influence.
- Must promote IES's culture and mission.
- Must possess strong problem-solving, critical-thinking, and communication skills.
- Must be able to interpret technical documentation, specifications, drawings, and technical metrics.
- Must be able to travel nationally as needed to support program requirements.
Education, Certification, License, and Skill Requirements- High school diploma or equivalent required; bachelor's degree preferred.
- Minimum five (5) years of experience in structured cabling, mission-critical, or commercial low-voltage environments.
- Experience supporting multiple projects or programs concurrently.
- Proficient in engineering and documentation tools (e.g., Bluebeam, Excel).
- Strong written and verbal communication skills.
- Must meet the company's minimum driving standards
Minimum Years of Experience
0-2
License Required
No
Minimum Education
High School
Overview
IES is a national provider of industrial products and infrastructure services to a variety of end markets, including electrical, mechanical and communications contracting solutions for the commercial, industrial, residential and renewable energy markets. IES is publicly traded on NASDAQ under the symbol IESC. As of the end of IES's 2024 fiscal year ending September 30, 2024, IES produced over $2.8+ billion in revenue and employed over 9,485 employees at over 131 domestic locations across the United States. IES is an Equal Employment Opportunity Employer: Minorities, Females, Gender Identity, Sexual Orientation, Individuals with Disabilities, Protected Veterans Encouraged to Apply
EEO Statement
PLEASE NO AGENCY CALLS. NOTE TO ALL AGENCIES: Any unsolicited agency resumes or agency represented candidates that are presented to any IES employee without first having a signed contract between that agency and the IES Talent Acquisition organization will become the property of IES and no fees will be paid.
EEO & Affirmative ActionThe IES policy on equal employment opportunity prohibits discrimination based on race, color, religion, national origin, sex, age, gender identity, sexual orientation, individuals with disabilities, protected veterans, or any other protected status or characteristic. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment, and also states that retaliation against any employee who files a complaint regarding possible violations of this policy will not be tolerated. IES is also committed to taking affirmative steps to promote the employment of minorities, women, individuals with disabilities, and protected veterans. IES develops affirmative action programs to support its commitment to equal employment opportunity, consistent with company policy and the company's obligations as a contractor to the United States government.
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View IES' policy on Pay Transparency Pay Transparency NonDiscrimination Poster
Disability AccommodationIES is an Equal Opportunity/Affirmative Action Employer. IES provides reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Title I of the Americans with Disabilities Act of 1990. Applicants who need accommodation in the job application process should contact the IES corporate office at or any IES office to request assistance.
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English/Spanish
Right to Work
English
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Workplace Type
Hybrid
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