We are looking for Senior Firmware Technical Program Manager - Remote / Telecommute for our client in Redmond, WA
Job Title: Senior Firmware Technical Program Manager - Remote / Telecommute
Job Location: Redmond, WA
Job Type: Contract
Pay Range: $60.00hr - $65.00hr
Job Overview:
Our client is seeking an experienced Technical Program Manager (TPM) with strong expertise in hardware development, firmware integration, NPI execution, cloud telemetry/diagnostics, FMEA coordination, and end-to-end hardware lifecycle management. This role requires a technically strong program leader who can drive cross-functional execution across engineering, manufacturing, and cloud service teams to deliver high-quality hardware programs at scale.
Key Responsibilities:
- Lead and execute cross-functional programs spanning hardware, firmware, operations, suppliers, and cloud service teams.
- Own program schedules, deliverables, dependencies, risks, and executive reporting.
- Coordinate hardware engineering activities across electrical, mechanical, firmware, and validation teams.
- Drive firmware readiness (BIOS, BMC, diagnostics) and align them with hardware development milestones.
- Lead NPI phases (EVT/DVT/PVT), factory readiness, and build execution, ensuring smooth transition to mass production.
- Facilitate FMEA activities, track mitigation actions, and integrate outcomes into design and validation workflows.
- Partner with cloud telemetry and diagnostics teams to enable monitoring, predictive maintenance, and field data analysis.
- Manage hardware lifecycle activities including sustaining, ECO processes, component changes, and field issue resolution.
- Support root-cause investigations, ensure closure of technical issues, and improve reliability and serviceability.
- Drive effective communication and alignment across engineering, operations, suppliers, and leadership.
Required Skills:
- 8+ years of experience as a Technical Program Manager.
- 3+ years of experience in Firmware.
- 4+ years of experience in Firmware security.
- 7-12+ years of experience managing complex hardware, firmware, or cloud system programs.
- Strong understanding of server/PC architecture, hardware bring-up, BIOS/BMC flows, and diagnostics.
- Hands-on experience with NPI processes including EVT, DVT, PVT builds, and manufacturing readiness.
- Proven expertise in FMEA, quality engineering coordination, and risk management workflows.
- Experience with cloud telemetry, remote diagnostics, and field data trend analysis.
- Excellent program management, cross-functional leadership, and communication skills.
- Ability to drive technical triage, root-cause analysis, and data-driven decision-making.
Desired Skills:
- Experience working with cloud infrastructure hardware (Azure, AWS, Google Cloud Platform) or data center platforms.
- Knowledge of reliability engineering, sustaining operations, and hardware quality processes.
- Familiarity with JIRA, Agile methodologies, PLM systems, and manufacturing execution tools.
- PMP, Scrum, or formal program management certification is preferred.
Qualification:
- Bachelor s or Master s degree in Electrical Engineering, Computer Engineering, Mechanical Engineering, or related technical field, or equivalent industry experience.
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Benefits
Our Benefits Include:
- Medical, Dental, and Vision Insurance
- 401(k) Retirement Plan
- Health Savings Account (HSA)
- Disability Insurance (Short-Term and Long-Term)
- Life and AD&D Insurance
- Paid Sick Leave (where required by applicable state or local law)
- Supplemental Insurance Plans
- Identity Theft Protection
- Pet Insurance
- Employee Wellness Programs
- Employee Assistance Program (EAP)
- Career Growth and Professional Development Opportunities
Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws.
About Cynet Systems
Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia.
As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
