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MAC Admin EUC (MacBook & L2 Network Specialist)

Quantum World Technologies Inc.

Redwood City, California • Today

Easy Apply

Third Party

Job Details

Skills

End-user Computing
Network
Network Design
Tier 2
Computer Hardware
Software Troubleshooting
Adobe AIR
ProVision
Endpoint Protection
Encryption
Regulatory Compliance
Provisioning
VLAN
Spanning Tree Protocol
LACP
Auditing
RF
IEEE 802.1X
RADIUS
Authentication
WPA
DHCP
Dragon NaturallySpeaking
DNS
IP Address Management
Routing
Switches
Cisco
Aruba
Cabling
Security Management
Fortinet
Palo Alto
Meraki
Firewall
NAT
Virtual Private Network
IPsec
OpenVPN
Management
ACL
Technical Support
Systems Engineering
OS X
Shell Scripting
Bash
Configuration Management
Computer Networking
WLAN
TCP/IP
Data Link Layer
IEEE 802.11
Access Control
Microsoft Dynamics AX
Wireless Communication
Fleet Management
Mobile Device Management
Master Data Management
IDPS
Microsoft
Cisco Certifications
Network+

End-user Computing
Network
Network Design
Tier 2
Computer Hardware
Software Troubleshooting
Adobe AIR
ProVision
Endpoint Protection
Encryption
Regulatory Compliance
Provisioning
VLAN
Spanning Tree Protocol
LACP
Auditing
RF
IEEE 802.1X
RADIUS
Authentication
WPA
DHCP
Dragon NaturallySpeaking
DNS
IP Address Management
Routing
Switches
Cisco
Aruba
Cabling
Security Management
Fortinet
Palo Alto
Meraki
Firewall
NAT
Virtual Private Network
IPsec
OpenVPN
Management
ACL
Technical Support
Systems Engineering
OS X
Shell Scripting
Bash
Configuration Management
Computer Networking
WLAN
TCP/IP
Data Link Layer
IEEE 802.11
Access Control
Microsoft Dynamics AX
Wireless Communication
Fleet Management
Mobile Device Management
Master Data Management
IDPS
Microsoft
Cisco Certifications
Network+

Summary

MAC Admin EUC (MacBook & L2 Network Specialist)
Redwood City, CA
Contract Position

Position Overview

We are looking for a skilled Senior IT Support Engineer to lead endpoint operations and local network infrastructure at our Redwood City office. In this role, you will act as the primary technical escalation lead for complex macOS endpoints, enterprise Wi-Fi/wired networks, and edge security systems. You will play a crucial role in maintaining high system availability, streamlining hardware deployments, and enforcing robust security across our technical environment.

Core Responsibilities

Endpoint & macOS Administration (60%)
Act as the lead escalation point (Tier 2/3) for advanced hardware, OS, and software troubleshooting across Apple MacBook Pro and Air fleets.
Provision, update, and secure endpoints using enterprise MDM solutions (e.g., Jamf Pro, Kandji, Mosyle).
Enforce endpoint security controls, including FileVault encryption, EDR software, and OS compliance policies.
Lead zero-touch provisioning via Apple Business Manager / Automated Device Enrollment and manage end-to-end device lifecycles.
L2 Networking & WLAN Operations (30%)
Manage and troubleshoot Layer 2 switching environments (VLANs, STP, LACP, trunking).
Resolve enterprise Wi-Fi issues, perform heat map audits, optimize RF performance, and manage 802.1X RADIUS authentication (WPA2/WPA3 Enterprise).
Maintain core local services including DHCP, DNS, IPAM, subnets, and office routing.
Partner with infrastructure teams to maintain access switches, wireless access points (Cisco Meraki, Aruba, Ubiquiti), and physical cabling.
Perimeter & Security Management (10%)
Handle routine administration for office edge firewalls (Fortinet, Palo Alto Networks, Meraki MX).
Maintain basic firewall policy sets, NAT rules, port forwarding, and site-to-site VPN connections.
Resolve user VPN access issues (IPsec, OpenVPN, WireGuard) and manage ACL configurations.

Required Experience & Skills

Experience: 5 7 years of hands-on IT support and systems engineering in fast-growing technical environments.
macOS Expertise: Shell scripting (Zsh/Bash), system configuration management (.plist), and deep OS-level diagnostics.
Networking & WLAN: Strong background in TCP/IP, L2 protocols, and 802.11a/b/g/n/ac/ax wireless standards.
Identity & Fleet Management: Practical experience running enterprise MDM suites alongside IdPs (Okta, Microsoft Entra ID, Google Workspace).
Desirable Certifications: Apple Certified Support Professional (ACSP), Jamf Certified Admin, CCNA, or Network+.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 90999956
Position Id: 2026-47474
Posted 1 day ago

Fitment

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Job Details

Skills

End-user Computing
Network
Network Design
Tier 2
Computer Hardware
Software Troubleshooting
Adobe AIR
ProVision
Endpoint Protection
Encryption
Regulatory Compliance
Provisioning
VLAN
Spanning Tree Protocol
LACP
Auditing
RF
IEEE 802.1X
RADIUS
Authentication
WPA
DHCP
Dragon NaturallySpeaking
DNS
IP Address Management
Routing
Switches
Cisco
Aruba
Cabling
Security Management
Fortinet
Palo Alto
Meraki
Firewall
NAT
Virtual Private Network
IPsec
OpenVPN
Management
ACL
Technical Support
Systems Engineering
OS X
Shell Scripting
Bash
Configuration Management
Computer Networking
WLAN
TCP/IP
Data Link Layer
IEEE 802.11
Access Control
Microsoft Dynamics AX
Wireless Communication
Fleet Management
Mobile Device Management
Master Data Management
IDPS
Microsoft
Cisco Certifications
Network+

End-user Computing
Network
Network Design
Tier 2
Computer Hardware
Software Troubleshooting
Adobe AIR
ProVision
Endpoint Protection
Encryption
Regulatory Compliance
Provisioning
VLAN
Spanning Tree Protocol
LACP
Auditing
RF
IEEE 802.1X
RADIUS
Authentication
WPA
DHCP
Dragon NaturallySpeaking
DNS
IP Address Management
Routing
Switches
Cisco
Aruba
Cabling
Security Management
Fortinet
Palo Alto
Meraki
Firewall
NAT
Virtual Private Network
IPsec
OpenVPN
Management
ACL
Technical Support
Systems Engineering
OS X
Shell Scripting
Bash
Configuration Management
Computer Networking
WLAN
TCP/IP
Data Link Layer
IEEE 802.11
Access Control
Microsoft Dynamics AX
Wireless Communication
Fleet Management
Mobile Device Management
Master Data Management
IDPS
Microsoft
Cisco Certifications
Network+

Summary

MAC Admin EUC (MacBook & L2 Network Specialist)
Redwood City, CA
Contract Position

Position Overview

Core Responsibilities

Endpoint & macOS Administration (60%)
Act as the lead escalation point (Tier 2/3) for advanced hardware, OS, and software troubleshooting across Apple MacBook Pro and Air fleets.
Provision, update, and secure endpoints using enterprise MDM solutions (e.g., Jamf Pro, Kandji, Mosyle).
Enforce endpoint security controls, including FileVault encryption, EDR software, and OS compliance policies.
Lead zero-touch provisioning via Apple Business Manager / Automated Device Enrollment and manage end-to-end device lifecycles.
L2 Networking & WLAN Operations (30%)
Manage and troubleshoot Layer 2 switching environments (VLANs, STP, LACP, trunking).
Resolve enterprise Wi-Fi issues, perform heat map audits, optimize RF performance, and manage 802.1X RADIUS authentication (WPA2/WPA3 Enterprise).
Maintain core local services including DHCP, DNS, IPAM, subnets, and office routing.
Partner with infrastructure teams to maintain access switches, wireless access points (Cisco Meraki, Aruba, Ubiquiti), and physical cabling.
Perimeter & Security Management (10%)
Handle routine administration for office edge firewalls (Fortinet, Palo Alto Networks, Meraki MX).
Maintain basic firewall policy sets, NAT rules, port forwarding, and site-to-site VPN connections.
Resolve user VPN access issues (IPsec, OpenVPN, WireGuard) and manage ACL configurations.

Required Experience & Skills

Experience: 5 7 years of hands-on IT support and systems engineering in fast-growing technical environments.
macOS Expertise: Shell scripting (Zsh/Bash), system configuration management (.plist), and deep OS-level diagnostics.
Networking & WLAN: Strong background in TCP/IP, L2 protocols, and 802.11a/b/g/n/ac/ax wireless standards.
Identity & Fleet Management: Practical experience running enterprise MDM suites alongside IdPs (Okta, Microsoft Entra ID, Google Workspace).
Desirable Certifications: Apple Certified Support Professional (ACSP), Jamf Certified Admin, CCNA, or Network+.

Dice Id: 90999956
Position Id: 2026-47474
Posted 1 day ago

Fitment

Dice Job Match Score™

To see how well you match this job, please log in or create an account.

Once logged in, be sure to complete your profile to get the most accurate match score.

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

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