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Associate Director, IT Service Management

Remote or Boston, Massachusetts

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Today

Reporting to AVP, Enterprise Infrastructure and Operations, the Associate Director of ITSM is a strategic leader responsible for designing, implementing, and improving IT service delivery frameworks that align technology services with business needs. The role emphasizes strong oversight of external partners to ensure effective and reliable service delivery. A key priority is leading the modernization of the DFCI IT Service Catalog, building related workflows in a shared ServiceNow instance, and

Full-time

USD 161,600.00 - 180,100.00 per year

Associate Director - IT Concord

Concord, North Carolina

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9d ago

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We're looking for people who are determined

Full-time

USD 132,000.00 - 193,600.00 per year

IT Service Management Manager

New York, New York

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Today

Position Summary The Global Service Management and User Success (GSM-US) organization reflects NYU IT's deep commitment to users and their success. It focuses on delivering excellent, consistent, and cost-effective services to NYU's global community. The IT Service Management (ITSM) Manager establishes, promotes, maintains, and optimizes IT service management processes/controls (i.e. Incident/Request, Problem, Change, Knowledge, configuration management, continuous service improvement, etc.) to

Full-time

USD 130,000.00 - 150,000.00 per year

IT Service Management (SIAM) Consultant

Blue Bell, Pennsylvania

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Today

Job Description Must Have Technical/Functional Skills Strong expertise in SIAM frameworks and methodologies Deep understanding of ITIL (v3 / ITIL 4) processes Multi-vendor service management experience Strong governance and risk management capabilities Experience in ITSM tools (ServiceNow preferred) Knowledge of IT infrastructure, applications, and cloud (Azure/AWS) Experience in service integration across multiple towers Understanding of DevOps and Agile environments (preferred) Roles & Respon

Easy Apply

Full-time

70000 - 90000

IT Service Management Manager

New York, New York

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5d ago

At Jack Henry, we're more than a technology company, we're a force for good in financial services. We're redefining how community banks and credit unions connect with the people they serve. Our mission is rooted in people inspired innovation, empowering financial institutions to deliver seamless, secure, and human centered experiences. We deliver cutting-edge solutions that are paving the way for the next generation of digital banking and payments, but our true impact begins with our associates.

Full-time

IT Service Management Manager

Remote

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Today

Full-time

Associate Director, IT Strategic Sourcing - Resource Management

University City, Missouri

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Today

Scheduled Hours 37.5 Position Summary The Associate Director, IT Strategic Sourcing serves as a subject matter expert for IT vendor strategy, sourcing, and contract governance. This role provides strategic and operational support for IT supplier relationships, software and technology services sourcing, and complex contract negotiations, while partnering closely with distributed IT units, schools, and departments to align vendor decisions with institutional priorities, risk standards, and financ

Full-time

USD 84,200.00 - 148,500.00 per year

Associate Director, IT Storage & Cloud Engineering - OIT

Atlanta, Georgia

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Today

Discover Your Career at Emory University Emory University is a leading research university that fosters excellence and attracts world-class talent to innovate today and prepare leaders for the future. We welcome candidates who can contribute to the excellence of our academic community. Description Be part of a leading academic medical center where your cloud and enterprise storage expertise helps advance patient care, drive groundbreaking research, and support world-class faculty. Emory Univ

Full-time

IT Service Management Analyst, Specialist

Dallas, Texas

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4d ago

Core Responsibilities The IT Service Management Analyst is an excellent "incubator" role to learn more about Vanguard and explore additional career paths within IT or in support of our Sub-Divisions. You will have the chance to learn about many different applications and systems and build relationships that will benefit your career at Vanguard and beyond. For anyone who is interested in a career that primarily involves leading initiatives and teams in IT Service Management, Software Development,

Full-time

Associate Director - IT Finance

No location provided

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Today

Screen reader users may encounter difficulty with this site. For assistance with applying, please contact If you have questions while submitting an application, please review these frequently asked questions. Current Employees and Students: If you are currently employed or enrolled as a student at The Ohio State University, please log in to Workday to use the internal application process. Welcome to The Ohio State University's career site. We invite you to apply to positions of interest. In o

Full-time

IT Service Management (ITSM) Platform Developer/Administrator

Cleveland, Ohio

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Today

Job Description #LI-AM1 #LI-Hybrid Responsibilities We are seeking an ITSM Platform Developer / Administrator to serve as a key technical resource within IT Operations. This role is responsible for designing, configuring, and continuously improving our Freshservice ITSM platform to enable scalable, ITIL-aligned service management. This role will expand into IT Asset Management (ITAM), IT Operations Management (ITOM), and Configuration Management (CMDB), helping establish foundational capabil

Full-time

10037 - Sr. Manager, IT Service Management

Irvine, California

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Today

10037 - Sr. Manager, IT Service Management Location: Irvine, CA 92614 (5 days on-site) Company Overview Hyundai AutoEver America (HAEA) is the dynamic IT powerhouse behind Hyundai Motor Corporation, a Fortune 500 global leader in the automotive industry. As a key affiliate, we provide cutting-edge IT services and support to top brands including Kia, Genesis, Hyundai Translead, Hyundai Mobis, Hyundai Capital, and Glovis. HAEA offers a truly global and collaborative environment. Here, you'll dr

Full-time

USD 175,000.00 - 190,000.00 per year

Manager Platform Engineering - IT Service Management (ITSM)

Coppell, Texas

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Today

Who We Are At Newrez, we bring big thinkers and caring doers together to make home happen. We're a team built on heart and hustle, united by a commitment to show up for our customers, our communities, and each other. We believe that when our people thrive, homeowners thrive - and that's why we invest in your growth, wellbeing, and ability to make an impact. Every day, we work to exceed the expectations of our residential mortgage borrowers and business partners through superior service, simple

Full-time

Associate Director - IT Systems Delivery Lead

Houston, Texas

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9d ago

Full-time

USD 124,500.00 - 182,600.00 per year

Associate Director- IT Commercial Field Sales Mobile Applications

Foster City, California

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Today

At Gilead, we're creating a healthier world for all people. For more than 35 years, we've tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer - working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world's biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference. Every member of Gilead's team plays a critical ro

Full-time

USD 195,670.00 - 253,220.00 per year

Associate Director IT Security Engineering (Akamai WAF SME)

Hybrid in Coppell, Texas

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Today

Are you ready to make an impact at DTCC? Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world

Full-time

Associate Director IT Security Engineering (Akamai WAF SME)

Hybrid in Jersey City, New Jersey

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Today

Full-time

Associate Director IT Security Engineering (Akamai WAF SME)

Hybrid in Tampa, Florida

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Today

Full-time

IT Business Management Associate

Hybrid in Tampa, Florida

•

Today

Full-time

IT Business Management Associate

Hybrid in Coppell, Texas

•

Today

Full-time

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