Are you looking to accelerate your career without having to hide your authentic self - a place where you can be you? A career that's making a bigger impact on the world? At OneDigital, we are on a mission to help people do their best work and live their best lives. From the services we offer to the way we show up for each other each day, we are fueling dreams, achieving big goals, and embracing each other's truest selves.
We understand that pursuing a new job is a big deal. Maybe you're afraid you won't fit in. Well, here's the good news. For us, the days of "fit in to get in" are over and being different is not a barrier to getting ahead. Greatness comes in all shapes, sizes, colors, and experience levels. If you are looking for a people-first culture that is wired for growth, driven to serve, and totally committed to having your back, give us a shot. Your best life awaits.
Must be eligible to work in the United States without the need for work visa or residency sponsorship.
We kindly ask that external recruiters, agencies, and search firms do not contact our hiring managers or employees directly regarding open positions. All candidate submissions must go through our official application process and must be made aware to our internal Talent Acquisition team to verify candidate ownership.
Unsolicited resumes or candidate profiles sent to OneDigital without a prior signed agreement will be considered the property of OneDigital. In such cases, OneDigital reserves the right to pursue and hire those candidates without any financial obligation to the agency or recruiter.
Our Newest Opportunity: Essential Duties and Responsibilities (included but are not limited to):- Support Bswift technology implementations, in accordance with company standard operating procedures, processes, and documentation. This includes:
- Coordinates with managers and users to identify systems problems; assesses severity of the issues and prioritizes responses as appropriate.
- Partner with project coordinators and other internal and external team members and clients as part of new implementation and ongoing client support duties
- Manage client import/exports, payroll/carrier files, and discrepancy reports
- Provide on-call technical support and responses to inquiries regarding EDI vendor feeds
- Actively solve data production technical problems, working to reduce future technical errors by partnering with team members to discuss actionable resolutions
- Routinely conduct analysis of data transactions
- Make recommendations for the resolution of production problems
- Work with third-party compliance approval
- Quality and control management of Bswift
- Training client HR partners on Bswift software and processes
- Maintain Bswift system for accuracy
- Audit excel and text files
- Knowledgeable in Visual Basic scripts but not limited to that language
Qualifications, Skills and Requirements:- Excellent verbal and written communication skills.
- Excellent interpersonal skills with a proven ability to collaborate with a team.
- Excellent analytical and problem-solving skills.
- Extensive knowledge of computer systems and programming.
- Excellent organizational skills and attention to detail.
- Proficient with Microsoft Office Suite or related software.
- Proficient with or able to quickly learn systems and software used by the organization.
- Familiarity with standard concepts, practices, and procedures within the benefits management and administration industry
- Excellent communication, project management, time management, planning, organization, and multitasking skills
- Exceptional customer service with internal and external team members and clients involving email, phone and in-person communications
- Proficiency in Microsoft Excel, Microsoft Access, and Word
- Ability to perform a variety of tasks while managing priorities to meet internal and external client deadlines within results driven environment
- Ability to work well under pressure, especially during high volume client implementation periods
- Ability to work with different internal teams to deliver results to clients in a professional manner
- Ability to listen to feedback and adjust communication style depending upon the audience
- Ability to think critically and develop creative business solutions to meet clients' needs
- Ability to identify and implement process improvements
- Proven analytical, evaluative, and problem-solving abilities
- Keen attention to detail
Education, Training and Experience:- Requires a bachelor's degree or equivalent, preferably in business administration, computer science, or information systems.
- 2-3 Years of application/system analysis/enrollment build experience preferred
- 2-3 Years of insurance experience
- 1-2 Years of Bswift experience
The typical base pay range for this role nationwide is $40 to $43 per hour.
Your base pay is dependent upon your skills, education, qualifications, professional experience, and location. In addition to base pay, some roles are eligible for variable compensation, commission, and/or annual bonus based on your individual performance and/or the company's performance. We also offer eligible employees health, wellbeing, retirement, and other financial benefits, paid time off, overtime pay for non-exempt employees, and robust learning and development programs. You will receive reimbursement of job-related expenses per the company policy and may receive employee perks and discounts.
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OneDigital is an equal opportunity employer. Not only as a matter of standard, but to honor and celebrate our differences. We believe that the power of ONE starts with you. We are committed to cultivating and preserving a culture that celebrates diversity, insists on equity and inclusion, and connects us. Ensuring our people feel
seen, valued, respected, and supported is fundamental to our core values and business goals.
OneDigital provides equal employment opportunities to all employees and applicants for employment regardless of their: veteran status, uniformed servicemember status, race, color, religion, sex, sexual orientation, gender identity, age (40 and over), pregnancy (including childbirth, lactation and related medical conditions), national origin or ancestry, citizenship or immigration status, physical or mental disability, genetic information (including testing and characteristics) or any other category protected by federal, state or local law (collectively, "protected characteristics"). A copy of the Federal EEO poster is linked here.
Pursuant to local Fair Chance Ordinances, we will consider qualified applications with arrest or conviction records for employment. For applicable candidates, the following ordinances are linked here to inform you of your rights as an applicant:
City and County of San Francisco
City of Los Angeles
County of Los Angeles
Employment decisions shall comply with all other applicable federal, state and city/county laws prohibiting discrimination in employment. OneDigital complies with all criminal history inquiry [or 'ban the box'] laws in California, Connecticut, Colorado, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New Mexico, Oregon, Rhode Island, Vermont and Washington.
In short, we believe in hiring the most qualified applicant for the position, regardless of background.
This posting will remain live while OneDigital is actively accepting applications. Once candidates have been selected, the posting will be removed.
OneDigital understands the immense responsibility and opportunities provided by Artificial Intelligence. We utilize advanced Artificial Intelligence [AI] technologies to enhance our recruitment process. This includes using AI to filter candidates based on their qualifications and to rediscover potential candidates from our existing applicant pool. Our AI systems help us efficiently identify the best fit for our open positions, ensuring a streamlined and effective hiring experience. However, AI does not replace the humans in our process. If you have concerns about our use of AI, you may opt out where laws allow.
If you have questions about our hiring policies and practices, we would be happy to discuss upon receiving your application. We hope to welcome you to OneDigital and look forward to hearing from you.
Thank you for your interest in joining the OneDigital team!
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