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Job Details

Skills

Storage
ServiceNow
Database
Capacity Management
Communication
VMware

Summary

Title: CTERA Portal Administrator / Storage Operations Engineer
Location: US Remote
Note: Client is not willing to sponsor any visa.     
 
 
 Technical Requirements

Administration & implementation knowledge of CTERA PORTAL, Apache Tomcat appliances, and Postgres database with replication processes

Demonstrated experience in installing, configuring, and managing CTERA PORTAL infrastructure, Windows workstations, VMware appliances, and LINUX/CENTOS operating systems.

Experience in CTERA PORTAL, LINUX OS, and Windows OS upgrades.

Monitoring of CTERA PORTAL infrastructure and coordination with vendor for resolution.

Experience with Problem diagnosis and Solution.

Expert skills in Availability, Reporting and Capacity Management.

Experience in managing SLA/service delivery metrics.

Practical knowledge of WINDOWS OS workstation components.

Display multi-tasking expertise and patience to troubleshoot critical issues under pressure.

Experience with disaster recovery technologies and data replication.

Play an active role in Enterprise Service Management including alerts, incidents, service requests, and change management requests related to storage.

Identify opportunities for automation and implement using scripts and other automation tools.

Provide Tier 2/3 support to large customer base (agents) who use CTERA PORTAL for daily file storage.

Knowledge about using ticketing system for daily operations   Servicenow.

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Knowledge on ITIL processes
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Excellent communication skills, both verbal and written.

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Willing to work on 24x7 support
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Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 90941404
Position Id: LAKSJDH
Posted 8 hours ago

Fitment

Dice Job Match Score™

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Imran Khan

Recruiter @ Tekfortune Inc.

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CTERA Portal Administrator / Storage Operations Engineer

Skills

Summary

Dice Job Match Score™

Imran Khan

Similar Jobs

CTERA Portal Administrator / Storage Operations Engineer

Job Details

Skills

Summary

Dice Job Match Score™

Imran Khan

Similar Jobs