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Client Support Center

Dahl Consulting

Remote • Today

Easy Apply

Contract

Depends on Experience

Client Value Executive - Financial Services, Contact Center Solutions

Trans Union LLC

Chicago, Illinois • Today

Full-time

USD 75,750.00 - 126,250.00 per year

Client Value Executive - Financial Services, Contact Center Solutions

Trans Union LLC

Remote • Today

Full-time

USD 75,750.00 - 126,250.00 per year

Client Value Executive - Financial Services, Contact Center Solutions

Trans Union LLC

Remote • Today

Full-time

USD 75,750.00 - 126,250.00 per year

Client Value Executive - Financial Services, Contact Center Solutions

Trans Union LLC

Remote • Today

Full-time

USD 75,750.00 - 126,250.00 per year

Client Service II Representative- Technical Support

Canon U.S.A., Inc.

West Chester, Pennsylvania • Today

Full-time

USD 17.20 - 23.37 per hour

IT Client Services - Support Technician

Confidential Company

Logan, Utah • Today

Full-time

Computer Client Support Analyst I

Trilyon, Inc.

California • Today

Easy Apply

Contract

$27/hour

Desktop Support Consultant

HAN IT Staffing Inc.

Remote • 9d ago

Easy Apply

Contract

30 - 32

HR Service Center

First Tek, Inc.

Irving, Texas • 25d ago

Easy Apply

Full-time

Depends on Experience

Dahl Consulting

Job Details

Skills

Technical Support
ServiceNow
CRM
Help Desk
Customer Support

Summary

Title: Client Support Center
Location: Remote
Job Type: Contract (7 Months)
Compensation: $37.59/hr
Industry: Retail

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About the Role
Our firm is seeking a Client Support Center Representative on behalf of a client in the retail industry. In this role, you will provide technical and customer support while helping users navigate systems, troubleshoot issues, and resolve inquiries efficiently.
The ideal candidate is tech-savvy, adaptable, and comfortable working across multiple platforms in a fast-paced, collaborative environment. You should have strong communication skills, an empathetic approach to customer support, and the ability to quickly learn new tools and processes.

Job Description
As a Client Support Center Representative, you will:

Provide technical and customer support while delivering a positive and professional customer experience.
Learn and navigate new software, tools, and computer systems efficiently.
Manage customer interactions using customer relationship management (CRM) platforms such as Salesforce or Zendesk.
Work across multiple systems, including CRM platforms, help desk ticketing systems, and live chat tools.
Troubleshoot technical issues and work toward timely and accurate resolution.
Use Microsoft Office applications, including Word, Outlook, and Excel, for communication, data management, and reporting.
Track customer inquiries, support activities, and performance metrics accurately.
Collaborate with internal teams using communication platforms such as Microsoft Teams or Slack.
Adapt quickly to changing priorities, processes, and technology.
Maintain a continuous learning mindset and stay current with tools and technologies that support the customer experience.

Qualifications
Required

1–2 years of technical support experience.
Demonstrated technical proficiency and the ability to quickly learn new software and computer systems.
Strong written and verbal communication skills.
Ability to work effectively in a highly collaborative environment.
Strong customer-service skills with an empathetic and solutions-oriented approach.
Ability to adapt quickly to changing priorities and business needs.
Ability to multitask across multiple systems and platforms.
Proficiency with Microsoft Office, including Word, Outlook, and Excel.

Preferred

Experience using CRM platforms such as Salesforce or Zendesk.
Experience with ServiceNow or a similar IT service management (ITSM) platform.
Experience managing support tickets, incidents, and issue resolution.
Familiarity with Microsoft Teams or Slack.
Experience using Excel or Google Sheets for data entry, reporting, or tracking performance metrics.
Experience with live chat or remote support tools such as Intercom or TeamViewer.
Strong interest in technology and learning new tools and systems.

Benefits
Dahl Consulting is proud to offer a comprehensive benefits package to eligible employees that will allow you to choose the best coverage to meet your family’s needs. For details, please review the DAHL Benefits Summary: .

How to Apply
Take the first step on your new career path! To submit yourself for consideration for this role, simply click the apply button and complete our mobile-friendly online application. Once we’ve reviewed your application details, a recruiter will reach out to you with next steps!

Equal Opportunity Statement
As an equal opportunity employer, Dahl Consulting welcomes candidates of all backgrounds and experiences to apply. If this position sounds like the right opportunity for you, we encourage you to take the next step and connect with us. We look forward to meeting you!

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10109792
Position Id: 30225
Posted 3 hours ago

Company Info

About Dahl Consulting

Since 1993, Dahl Consulting has been a leader in providing and implementing adaptive staffing and workforce solutions for its clients. DAHL specializes in workforce process management, vendor management services, as well as sourcing and staffing services. Their workforce solutions and programs ensure clients have the right people, the right process, and the right relationships, all at the right cost. DAHL s size and service offerings enable them the flexibility to provide simple and affordable solutions adaptable to any enterprise s current program, as well as future growth. Visit www.dahlconsulting.com for more information.

The mission of Dahl Consulting is to assist businesses with the creation, delivery, and support of new and existing systems to improve their level of performance through one or a combination of our service offerings. Our core competency is managing the process of procuring contract and temporary labor by finding creative ways to maximize the efficiency and effectiveness of the customer's contingent labor program.

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Remote jobs at Dahl Consulting

Dahl Consulting

Job Details

Skills

Technical Support
ServiceNow
CRM
Help Desk
Customer Support

Summary

Job Description
As a Client Support Center Representative, you will:

Provide technical and customer support while delivering a positive and professional customer experience.
Learn and navigate new software, tools, and computer systems efficiently.
Manage customer interactions using customer relationship management (CRM) platforms such as Salesforce or Zendesk.
Work across multiple systems, including CRM platforms, help desk ticketing systems, and live chat tools.
Troubleshoot technical issues and work toward timely and accurate resolution.
Use Microsoft Office applications, including Word, Outlook, and Excel, for communication, data management, and reporting.
Track customer inquiries, support activities, and performance metrics accurately.
Collaborate with internal teams using communication platforms such as Microsoft Teams or Slack.
Adapt quickly to changing priorities, processes, and technology.
Maintain a continuous learning mindset and stay current with tools and technologies that support the customer experience.

Qualifications
Required

1–2 years of technical support experience.
Demonstrated technical proficiency and the ability to quickly learn new software and computer systems.
Strong written and verbal communication skills.
Ability to work effectively in a highly collaborative environment.
Strong customer-service skills with an empathetic and solutions-oriented approach.
Ability to adapt quickly to changing priorities and business needs.
Ability to multitask across multiple systems and platforms.
Proficiency with Microsoft Office, including Word, Outlook, and Excel.

Preferred

Experience using CRM platforms such as Salesforce or Zendesk.
Experience with ServiceNow or a similar IT service management (ITSM) platform.
Experience managing support tickets, incidents, and issue resolution.
Familiarity with Microsoft Teams or Slack.
Experience using Excel or Google Sheets for data entry, reporting, or tracking performance metrics.
Experience with live chat or remote support tools such as Intercom or TeamViewer.
Strong interest in technology and learning new tools and systems.

Dice Id: 10109792
Position Id: 30225
Posted 3 hours ago

Company Info

About Dahl Consulting

Fitment

Dice Job Match Score™

To see how well you match this job, please log in or create an account.

Once logged in, be sure to complete your profile to get the most accurate match score.

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

Similar Jobs

It looks like there aren't any Similar Jobs for this job yet.

Search all similar jobs

Remote jobs at Dahl Consulting