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Job Title: Email Content Author – Adobe Journey Optimizer (AJO)
Extended Contract
$45/hr

Position Overview
We are seeking a detail-oriented and technically savvy Email Content Author to support lifecycle marketing efforts within Adobe Journey Optimizer (AJO). This role is responsible for the end-to-end execution of omni-channel campaigns, including email, push notifications, and SMS, ensuring content is built, scheduled, tested, and deployed with precision.
The ideal candidate combines strong content assembly skills with a deep understanding of marketing automation platforms, quality assurance, and campaign workflows.

Key Responsibilities
Campaign Development & Execution

Build and configure campaigns within Adobe Journey Optimizer (AJO) across email, push, and SMS channels
Translate marketing briefs and requirements into fully functional, production-ready campaigns
Configure personalization, dynamic content, and audience targeting rules
Ensure alignment with brand standards and messaging guidelines

Scheduling & Deployment

Manage scheduling and orchestration of campaigns within AJO
Coordinate cross-channel delivery timing and sequencing within customer journeys
Monitor campaign readiness and ensure timely deployment

Quality Assurance (QA)

Conduct thorough QA testing on all campaign elements prior to launch, including:
- Content accuracy (copy, links, images)
- Personalization tokens and dynamic logic
- Rendering across devices and channels
- Compliance with legal and brand standards (CAN-SPAM, opt-outs, etc.)
Execute test sends and validate audience segmentation and delivery logic
Troubleshoot and resolve issues in collaboration with marketing, product, and technical teams

Platform Operations & Optimization

Maintain organized workflows, templates, and assets within AJO
Identify opportunities to improve efficiency in campaign setup and QA processes
Partner with technical teams on enhancements, integrations, and troubleshooting
Stay current on AJO capabilities and best practices

Qualifications
Required

2–5+ years of experience in marketing automation, campaign execution, or digital marketing operations
Hands-on experience with Adobe Journey Optimizer (AJO) or similar ESP/marketing automation platforms (Adobe Campaign, Salesforce Marketing Cloud, Braze, etc.)
Experience building and deploying email, push, and SMS campaigns
Strong attention to detail and QA rigor
Understanding of personalization, segmentation, and customer journey logic
Familiarity with HTML/CSS for email (basic editing and troubleshooting)

Preferred

Experience working in omni-channel lifecycle marketing environments
Knowledge of data structures, schemas, and audience segmentation concepts
Experience with testing tools (Litmus, Email on Acid, etc.)
Ability to work in fast-paced, deadline-driven environments
Experience working in agile environments
Experience in project management tools like Monday.com, Jira, etc.
Experience working collaboratively in Figma

Key Competencies

Detail-Oriented Execution – Ensures accuracy across all campaign elements
Technical Aptitude – Comfortable navigating ESPs and troubleshooting issues
Collaboration – Works cross-functionally with marketing, creative, and technical teams
Time Management – Effectively manages multiple campaigns and deadlines
Problem-Solving – Proactively identifies and resolves issues before launch

Success Metrics

On-time, error-free campaign execution
Reduction in QA defects and post-launch issues
Efficient turnaround of campaign builds
Improved campaign performance through accurate setup and targeting

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10286200
Position Id: 250718
Posted 2 hours ago

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Vanja Dosan

Recruiter @ The Intersect Group

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