Enterprise Architect, Digital Experience & MarTech
Location: United States (Remote)
Position Overview
We are seeking an experienced Enterprise Architect to lead the design, governance, and evolution of enterprise digital experience ecosystems for Fortune 1000 organizations. This role serves as the strategic bridge between business objectives, customer experience, marketing technology, data platforms, and engineering execution.
While Adobe Experience Cloud is a primary area of focus, the Enterprise Architect will operate across the broader digital ecosystem including customer data platforms (CDPs), analytics, personalization, content management, CRM, cloud platforms, AI-enabled experiences, privacy technologies, and enterprise data architectures.
The ideal candidate combines executive-level consulting skills with deep technical expertise, helping clients establish future-state architectures, modernization roadmaps, governance models, and scalable solutions that drive measurable business outcomes.
Key Responsibilities
Enterprise Architecture & Strategy
- Define enterprise digital experience and MarTech architecture strategies aligned to business objectives.
- Develop future-state architecture roadmaps encompassing customer experience, marketing, data, analytics, and personalization capabilities.
- Lead architecture assessments, platform evaluations, modernization initiatives, and technology selection efforts.
- Establish architecture standards, governance frameworks, and reference architectures.
- Drive creation of multi-year transformation roadmaps and investment strategies.
Adobe Experience Cloud Leadership
- Serve as the lead architect for Adobe Experience Cloud solutions including:
- Adobe Experience Platform (AEP)
- Adobe Journey Optimizer (AJO)
- Adobe Analytics
- Customer Journey Analytics (CJA)
- Adobe Target
- Adobe Experience Manager (AEM)
- Adobe Data Collection / Web SDK
- Define enterprise architecture patterns spanning identity, data collection, profiles, audience management, content delivery, and cross-channel activation.
- Guide large-scale implementations and complex Adobe integrations across enterprise environments.
Data & Customer Platform Architecture
- Architect customer data ecosystems spanning first-party, transactional, behavioral, and offline data sources.
- Define customer identity strategies, profile architectures, governance frameworks, and activation models.
- Design scalable data models, event schemas, taxonomies, and integration standards.
- Collaborate with data engineering teams to establish data quality, privacy, and governance controls.
Solution Architecture & Delivery Oversight
- Provide architectural leadership throughout the entire solution lifecycle from discovery through deployment.
- Lead architecture workshops, requirements gathering, and solution design sessions.
- Review technical designs and implementation plans for scalability, security, reliability, and business alignment.
- Support proof-of-concept creation and emerging technology evaluations.
- Serve as the escalation point for complex technical and architectural challenges.
Stakeholder & Executive Engagement
- Partner with executive stakeholders, product teams, marketing leaders, IT organizations, and engineering teams.
- Translate business objectives into technical strategies and implementation roadmaps.
- Present architecture recommendations and investment cases to senior leadership.
- Facilitate cross-functional decision-making across business and technology groups.
Practice Development & Innovation
- Create reusable frameworks, accelerators, reference architectures, and best practices.
- Mentor architects, consultants, and engineering teams.
- Support pre-sales, solutioning, estimations, proposals, and client presentations.
- Evaluate emerging capabilities across AI, customer experience, analytics, personalization, and cloud platforms.
Required Qualifications
- Bachelor's degree in Computer Science, Information Systems, Engineering, or related field.
- 10+ years of experience in enterprise architecture, solution architecture, or digital transformation consulting.
- 5+ years of architecture leadership focused on Adobe Experience Cloud or comparable enterprise digital experience platforms.
- Proven experience leading enterprise-scale technology transformations.
- Strong understanding of modern customer experience and MarTech ecosystems.
- Demonstrated success collaborating with both executive stakeholders and technical teams.
- Experience designing enterprise integration, data, and cloud architectures.
Technical Expertise
Adobe Experience Cloud
- Adobe Experience Platform (AEP)
- Adobe Journey Optimizer (AJO)
- Adobe Analytics
- Customer Journey Analytics (CJA)
- Adobe Target
- Adobe Experience Manager (AEM)
- Adobe Data Collection / Web SDK
Customer Experience & Marketing Technology
- Customer Data Platforms (CDPs)
- CRM platforms
- Marketing automation platforms
- Personalization and experimentation technologies
- Consent and privacy management platforms
Data & Cloud Technologies
- Data architecture and modeling
- Identity resolution and customer profiles
- API and integration architecture
- Cloud platforms (Azure, AWS, Google Cloud Platform)
- Data warehousing and modern data platforms
- Event-driven architecture
Enterprise Architecture
- Architecture governance
- Technology roadmapping
- Security and privacy principles
- Solution design patterns
- Architecture review boards
- Business capability modeling
Preferred Qualifications
- Adobe Experience Cloud certifications.
- TOGAF, Zachman, or equivalent enterprise architecture certification.
- Experience with AI-powered customer experience solutions.
- Experience leading global or distributed delivery teams.
Consulting experience with Fortune 500 or enterprise organizations.
Expertise within highly regulated industries such as healthcare, financial services, retail, travel, or telecommunications.
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