· Assist in pre-installation site planning as directed by the Head of Field Operations
· Arrive onsite with all tools and equipment necessary for installation.
· Participate in the Robotics pre-install safety review with all install team members.
· Perform mechanical assembly, wiring, and configuration of robotic cells and safety systems.
· Ensure all work meets quality standards and site-specific requirements.
· Interpret mechanical drawings and electrical schematics to support accurate installation.
Commissioning of RL and R6 Robotic Systems
· Arrive onsite at least 30 minutes prior to plant production.
· Follow all plant-specific safety, hygiene, and operational protocols.
· Apply code updates and configuration changes as provided by Controls Engineering.
· Conduct system testing, calibration, and validation to ensure optimal performance.
· Deliver hands-on training to operators and maintenance staff on robotic system operation, safety, and basic troubleshooting.
· Maintain accurate commissioning documentation in MaintainX.
Technical Support / Field Service
· Respond to service calls promptly and professionally, providing solutions that reflect service-first culture.
· Perform scheduled preventive maintenance and emergency repairs to minimize downtime.
· Troubleshoot issues related to motion control, sensors, mechanical components, and system integration.
· Communicate service issues, customer concerns, and field observations directly to the Head of Field Operations.
· Report travel plans, current location, and site status to the Head of Field Operations or Field Service Lead, as directed.
· Maintain accurate service logs and customer records in MaintainX.
· Complete all expense reports accurately and on time.
· Maintain company vehicle per policies, including cleanliness and repairs.
Uphold all safety, hygiene, and biosecurity protocols in processing environments.
