
VKore Solutions LLC
Remote • Today
Easy Apply
Contract, Third Party
$45 - $50
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VKore Solutions LLC
Remote • Today
Easy Apply
Contract, Third Party
$45 - $50



ITSM Platform Engineer || Location – Remote || Employment type - contract
Job Description:
The ITSM Platform Engineer is responsible for the technical design, configuration, administration, and continuous improvement of the Team Dynamix (TDX) platform with a primary focus on Incident Management and Change Enablement. This role serves as the platform owner for these ITSM capabilities, ensuring workflows, forms, automation, integrations, approval processes, and reporting are aligned to ITIL best practices and organizational governance requirements.
The ITSM Platform Engineer partners closely with IT Operations, Infrastructure, Security, DevOps, Service Desk, and IT Leadership teams to translate business and process requirements into scalable Team Dynamix solutions. The role is responsible for designing platform functionality that improves service stability, reduces operational risk, increases automation, and enhances the user and technician experience.
VKore Solutions LLC is a nationwide premier IT problems solver and solution provider for fortune 2000 companies. We Solve modern day IT problems in the areas of Infrastructure, Middle-ware, Cloud computing, Mobile Development, Web development, Full stack development, Data base development / Administration.
Our professional services division provides consultation and solutions to small, mid, and enterprise level companies. We are in business to help you maintain your competitive advantage by cost-effectively delivering business solutions when and how you need them most. We have been successful in Problem solving and delivering quality solutions with unmatched efficiency and great flexibility as a result of our deep understanding of industry domains and expert knowledge of diverse technologies.
We are focused on delivering end-to-end solutions that help organizations achieve their key business objectives. We are quick to get onboard Elite IT-professional on staff.
Our goal has been to recruit only the highest caliber and most knowledgeable IT professionals In the Industry. Every employee is Interviewed, vetted before they can join your team. We have technology professionals from all over the states and more continuously hiring new, highly qualified individuals. Focused on delivering quality professionals with expertise spanning various gamut of the IT industry, VKore is now one of the trusted service firms with a rapidly growing clientele.
Headquartered in Austin, Texas, VKore solutions has strategically located resources across the United States and with excellent offshore resources in India.


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Remote
•
6d ago
Bachelors degree in information technology, Information Systems, Computer Science, or a related discipline, or equivalent professional experience. Minimum of 4+ years of experience administering, configuring, or engineering enterprise ITSM platforms. Minimum of 3+ years of hands-on experience supporting Incident Management and Change Management processes. Experience designing workflows, forms, automation, SLAs, notifications, and approval processes within an ITSM platform. Experience imp
Easy Apply
Contract, Third Party
$50 - $53