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Jira Service Management & Atlassian Automation Lead

Softthink Solutions, Inc.

Remote • Today

Easy Apply

Contract

Depends on Experience

Job Details

Skills

Asset Management
Atlassian
Authentication
Authorization
Computer Science
Documentation
Forms
Groovy
IT Security
Information Systems
JIRA
Lifecycle Management
Management
Microsoft Windows
Problem Solving
Regulatory Compliance
Remote Administration
Reporting
Scripting
Security Clearance
Security Management
Service Desk
Service Management
Technical Support
Training
Workflow
Writing

Summary

Job Tittle: Jira Service Management & Atlassian Automation Lead
Location: Remote
Work authorization:

Role Summary

The Jira Service Management & Atlassian Automation Lead serves as the primary administrator and technical authority for the Bureau of Prisons Jira Service Desk environment, responsible for system configuration, workflow engineering, plugin management, automation development, RESTbased integrations, and issue security administration. This role ensures the Jira platform is optimized, secure, compliant with DOJ/BOP requirements, and capable of supporting missioncritical service management operations.

Roles and Responsibilities

Administer Jira Service Management projects, queues, roles, permissions, and issue security schemes.
Configure and optimize workflows using Deviniti, Appfire JSU, JMWE, and native Jira automation.
Develop Groovy scripts using ScriptRunner for automation, listeners, validators, and custom JQL functions.
Manage Deviniti plugins (Dynamic Forms, Queues, Issue Templates, Extension) to enhance request forms and workflow logic.
Implement Appfire tools including Surveys, JSU Automation Suite, and JMWE for workflow efficiency and reporting.
Administer Insight Asset Management schemas, object types, imports, automation rules, and Jira issue integrations.
Integrate Jira with external systems using REST APIs and secure authentication methods.
Troubleshoot incidents, resolve workflow errors, optimize automation rules, and maintain plugin lifecycle compatibility.
Provide user support, documentation, and training for Jira administrators and endusers.
Ensure compliance with DOJ 1700.01, RFO 952.2042, and BOP security clearance requirements.
Support 80 hours/month structured remote administration and offpeak maintenance windows.

Professional Experience Requirements

Must have Security clearance
Minimum 5 years administering Jira Service Management in enterprise or federal environments.
Demonstrated expertise with Deviniti, Appfire, Adaptavist ScriptRunner, and Insight Asset Management.
Proven experience writing Groovy scripts, REST integrations, workflow automation, and custom JQL functions.
Experience managing permissions, roles, issue security, and complex workflow conditions/validators.
Experience supporting Data Centerlevel Jira environments with plugin lifecycle management.
Experience providing remote administration and structured support windows.

Educational Qualifications

Bachelor s degree in Computer Science, Information Systems, Engineering, or related field.
Jira Administrator Certification (preferred).
ScriptRunner or Atlassian Advanced Admin training (preferred).

Other Requirements (from both documents)

Must be eligible for DOJ/BOP security clearance.
Must comply with DOJ Order 1700.01, BOP Computer Security Program Statement 1237.13, and RFO 952.2042.
Must support offpeak work (evenings/weekends) when required.
Must provide documentation, training materials, and incident/problem resolution records.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10279020
Position Id: 9086374
Posted 6 hours ago

Fitment

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Remote

•

Today

Title: Jira Service Management & Confluence Data Center Administrator(Part Time) Duration: 12-month base period with three potential 12-month option periods Location: 100% Remote Employment Type: Part-Time / Contract (80 hours per month) Schedule: Primarily during normal business hours, with occasional evening/weekend work for upgrades, maintenance, or production support The Jira Service Management & Confluence Data Center Administrator will provide remote administration, configuration, mainten

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Contract, Third Party

Depends on Experience

JIRA Developer - Remote

Remote

•

Today

Hi, Please find my direct client job requirement for your consideration. Title: JIRA Developer Location: Remote Client: CDC Job Description: We are seeking an experienced JIRA Developerto design, develop, configure, and maintain JIRA-based solutions in support of one of our public sector clients. The ideal candidate will have strong hands-on experience with JIRA configuration and customization, workflow automation, integrations, and the Atlassian ecosystem. The JIRA Developer will work closely

Easy Apply

Contract, Third Party

Depends on Experience

Jira Administrator

Remote

•

5d ago

Role Name: Business Analyst Jira Administrator Work site: Miami, US (Remote) Duration: 20+ Months The Business Analyst / Jira Administrator is responsible for gathering business requirements, improving processes, and administering Jira to support Agile project delivery. This role serves as a liaison between business stakeholders, project teams, and technical resources to ensure requirements are accurately documented and translated into actionable user stories, epics, and tasks. Responsibilities

Easy Apply

Contract, Third Party

Depends on Experience

Entegral Engineer 2 (Systems) - Google/ Jira Admin

Remote

•

9d ago

Overview Entegral is seeking a motivated, adaptable, career-minded teammate who would like to utilize their skill set in a thriving agile-methodology environment. We offer competitive career advancement opportunities, a comprehensive benefits package and promote a work-life balance. We're in search of talented people who are inspired by big challenges, driven to learn and grow, and dedicated to making a meaningful difference. ABOUT THE ROLE You will be responsible for using your technical kno

Full-time

USD 110,300.00 per year

Job Details

Skills

Asset Management
Atlassian
Authentication
Authorization
Computer Science
Documentation
Forms
Groovy
IT Security
Information Systems
JIRA
Lifecycle Management
Management
Microsoft Windows
Problem Solving
Regulatory Compliance
Remote Administration
Reporting
Scripting
Security Clearance
Security Management
Service Desk
Service Management
Technical Support
Training
Workflow
Writing

Summary

Job Tittle: Jira Service Management & Atlassian Automation Lead
Location: Remote
Work authorization:

Role Summary

Roles and Responsibilities

Administer Jira Service Management projects, queues, roles, permissions, and issue security schemes.
Configure and optimize workflows using Deviniti, Appfire JSU, JMWE, and native Jira automation.
Develop Groovy scripts using ScriptRunner for automation, listeners, validators, and custom JQL functions.
Manage Deviniti plugins (Dynamic Forms, Queues, Issue Templates, Extension) to enhance request forms and workflow logic.
Implement Appfire tools including Surveys, JSU Automation Suite, and JMWE for workflow efficiency and reporting.
Administer Insight Asset Management schemas, object types, imports, automation rules, and Jira issue integrations.
Integrate Jira with external systems using REST APIs and secure authentication methods.
Troubleshoot incidents, resolve workflow errors, optimize automation rules, and maintain plugin lifecycle compatibility.
Provide user support, documentation, and training for Jira administrators and endusers.
Ensure compliance with DOJ 1700.01, RFO 952.2042, and BOP security clearance requirements.
Support 80 hours/month structured remote administration and offpeak maintenance windows.

Professional Experience Requirements

Must have Security clearance
Minimum 5 years administering Jira Service Management in enterprise or federal environments.
Demonstrated expertise with Deviniti, Appfire, Adaptavist ScriptRunner, and Insight Asset Management.
Proven experience writing Groovy scripts, REST integrations, workflow automation, and custom JQL functions.
Experience managing permissions, roles, issue security, and complex workflow conditions/validators.
Experience supporting Data Centerlevel Jira environments with plugin lifecycle management.
Experience providing remote administration and structured support windows.

Educational Qualifications

Bachelor s degree in Computer Science, Information Systems, Engineering, or related field.
Jira Administrator Certification (preferred).
ScriptRunner or Atlassian Advanced Admin training (preferred).

Other Requirements (from both documents)

Must be eligible for DOJ/BOP security clearance.
Must comply with DOJ Order 1700.01, BOP Computer Security Program Statement 1237.13, and RFO 952.2042.
Must support offpeak work (evenings/weekends) when required.
Must provide documentation, training materials, and incident/problem resolution records.

Dice Id: 10279020
Position Id: 9086374
Posted 6 hours ago

Fitment

Dice Job Match Score™

To see how well you match this job, please log in or create an account.

Once logged in, be sure to complete your profile to get the most accurate match score.

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

Remote

•

Today

Easy Apply

Contract, Third Party

Depends on Experience

JIRA Developer - Remote

Remote

•

Today

Easy Apply

Contract, Third Party

Depends on Experience

Jira Administrator

Remote

•

5d ago

Easy Apply

Contract, Third Party

Depends on Experience

Entegral Engineer 2 (Systems) - Google/ Jira Admin

Remote

•

9d ago

Full-time

USD 110,300.00 per year

Jira Service Management & Atlassian Automation Lead

Skills

Summary

Dice Job Match Score™

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Jira Service Management & Atlassian Automation Lead

Job Details

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Summary

Dice Job Match Score™

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