We are seeking an experienced Observability Architect to lead the design, development, and implementation of enterprise-wide observability solutions. This individual will serve as a senior technical expert in Dynatrace, IBM SevOne, and ServiceNow, driving the organization's monitoring strategy and improving visibility across applications, infrastructure, and IT operations.
The ideal candidate will have extensive hands-on experience architecting and scaling enterprise observability platforms, implementing AIOps capabilities, and establishing monitoring standards and governance practices.
This role will play a critical part in a large-scale observability transformation initiative, expanding monitoring coverage from approximately 10% to 100% of the organization's applications and infrastructure.
Key Responsibilities
Lead the architecture, design, and technical strategy for enterprise-wide observability and monitoring solutions.
Serve as the senior technical subject matter expert for Dynatrace, IBM SevOne, and related observability technologies.
Design and implement scalable monitoring architectures to expand application and infrastructure instrumentation across the enterprise.
Develop observability strategies that improve application performance, system reliability, operational visibility, and incident response.
Implement AIOps capabilities, including anomaly detection, causal analysis, intelligent automation, and AI-driven root-cause analysis.
Oversee integrations between Dynatrace, SevOne, other monitoring platforms, and ServiceNow.
Establish enterprise monitoring standards, telemetry governance, alert optimization practices, and operational best practices.
Manage observability data, including logs, metrics, events, and alerts, to improve monitoring effectiveness and control costs.
Evaluate emerging observability technologies and recommend architectural enhancements.
Collaborate with infrastructure, application development, cloud engineering, and IT operations teams to ensure effective monitoring coverage.
Identify opportunities to improve proactive issue detection, incident management, and operational efficiency.
Provide technical leadership and architectural guidance to engineering teams and stakeholders.
Support enterprise modernization and observability transformation initiatives.
Required Qualifications
5+ years of experience in observability engineering, enterprise monitoring architecture, or application performance monitoring.
Strong hands-on expertise with Dynatrace, including architecture, implementation, configuration, integration, and enterprise-scale deployment.
Experience with IBM SevOne for network performance monitoring and enterprise observability.
Demonstrated experience designing, implementing, and scaling enterprise observability platforms.
Strong knowledge of AIOps and advanced analytics, including Dynatrace Davis AI, anomaly detection, causal analysis, and automated root-cause analysis.
Experience managing observability data, including logs, metrics, events, alerts, and telemetry pipelines.
Expertise in alert optimization, telemetry governance, monitoring cost management, and cross-platform data integration.
Experience integrating observability platforms with ServiceNow or similar enterprise IT Service Management (ITSM) solutions.
Strong understanding of application and infrastructure instrumentation, monitoring frameworks, and enterprise technology environments.
Previous experience as a Senior Engineer, Principal Engineer, Solutions Architect, or Enterprise Monitoring Architect.
Ability to independently develop technical strategies, establish architectural standards, and influence enterprise technology decisions.
Excellent communication, problem-solving, collaboration, and technical leadership skills.
Key Technical Skills
Observability Platforms: Dynatrace, IBM SevOne
ITSM Integration: ServiceNow
AIOps: Dynatrace Davis AI, anomaly detection, causal analysis, intelligent automation
Monitoring: Application Performance Monitoring (APM), infrastructure monitoring, network performance monitoring
Observability Data: Logs, metrics, events, alerts, telemetry governance
Architecture: Enterprise observability architecture, platform integration, scalable monitoring solutions
Operational Optimization: Alert optimization, root-cause analysis, incident response, monitoring cost management
Ideal Candidate Profile
The ideal candidate is a hands-on Observability Architect with deep Dynatrace expertise and strong experience implementing enterprise-scale monitoring solutions. They should have a proven ability to design observability architectures, integrate multiple monitoring platforms, and leverage AI-driven capabilities to improve operational efficiency.
We are particularly interested in candidates who have led large-scale observability initiatives, established monitoring standards, and successfully expanded instrumentation coverage across complex enterprise environments.
This is a hands-on technical architecture role requiring strong engineering expertise, not solely a monitoring administration or operational support position.
