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Principal Forward Deploy Engineer Applied AI and Telecom Architecture

System Edge (USA) L.L.C.

Remote • Today

Easy Apply

Contract, Third Party

Depends on Experience

Job Details

Skills

Artificial Intelligence
Billing
Generative Artificial Intelligence (AI)
Enterprise Architecture
Python
FDE
Forward Deployed Engineer
Applied AI
Telecom
Principal architecture

Summary

Hi All,

We are immediately hiring for a Principal Forward Deploy Engineer Applied AI and Telecom Architecture.

Please go through the JD shared below and share your updated resume along with your contact details ASAP.

Principal FDE Applied AI and Telecom Architecture

Locations: San Jose CA, Austin TX or remote; travel up to 50 percent

As a Principal Forward Deployed Engineer in Applied AI, you are the agent engineer and principal solution architect for customers' most critical conversational AI and telecom transformation initiatives. You convert conversational prototypes into secure, production-grade systems, own the architecture and engineering lifecycle, establish the first Customer User Journeys, and integrate Google AI capabilities with telecom networks, customer platforms, contact centers and enterprise security boundaries.

Job responsibilities:

Serve as the principal architect and lead developer for complex Conversational AI, voice and customer-experience applications, moving pilots into production-grade agentic and multi-agent workflows.
Own end-to-end reference and solution architecture across Google Conversational Agents, Gemini-powered CX, Customer Engagement Suite, Contact Center AI, Agent Assist, CX Agent Studio, SCRAPI and customer CCaaS platforms.
Design the connective tissue between AI agents and telecom environments, including BSS and OSS, CRM, customer identity and authentication, billing, order management, provisioning, network/service assurance, knowledge platforms and legacy APIs.
Define architecture decisions and non-functional requirements covering availability, scale, latency, security, privacy, observability, disaster recovery, cost and operational support.
Architect voice, messaging and digital-channel journeys, including IVR modernization, routing, escalation, human handoff, conversation/session continuity and contact-center integrations.
Build evaluation and observability pipelines for reasoning loops, tool selection, containment, transfer accuracy, latency, safety and business outcomes.
Deploy secure cloud and network infrastructure with Terraform or comparable infrastructure-as-code tooling, including IAM, secrets, private networking, API gateways and service controls.
Lead technical discovery and architecture workshops with customer, telecom, security and operations stakeholders; document current state, target state, transition architecture and implementation roadmaps.
Convert repeatable field patterns and platform friction into reusable modules, architecture standards and product feature requests.
Act as an autonomous technical leader and multiplier by reviewing designs, resolving critical production issues and upskilling customer and partner engineering teams.

Minimum qualifications:

Bachelor's degree in Engineering, Computer Science or a related field, or equivalent practical experience.
At least 8 years of software engineering experience, including 5 years using Python or a comparable language and 3 years owning staff, principal or lead architecture responsibilities.
Production experience architecting and launching AI systems on Google Cloud Platform, including hands-on implementation and debugging.
Hands-on implementation of Dialogflow CX or Conversational Agents, CES, CCAI or Agent Assist in an enterprise environment.
Demonstrated telecom-domain architecture experience involving at least two of the following: BSS/OSS, billing, order management, provisioning, network/service APIs, subscriber identity/authentication, telecom CRM, CCaaS/IVR or messaging.
Experience integrating full-stack applications, APIs and AI agents with enterprise infrastructure, legacy systems and security perimeters.
Experience using Terraform or similar tools to provision agents, compute, networking, IAM and supporting services.
Experience leading architecture and technical discovery sessions directly with customers and taking solutions from proof of concept to production.

Preferred qualifications:

Master s or PhD in AI, Computer Science, Telecommunications or a related field.
Experience with TM Forum Open APIs, eTOM or SID, carrier-grade integration patterns, 5G/service orchestration or network assurance.
Experience with SIP, RTP, PSTN, IVR, CPaaS/CCaaS, Genesys, Twilio or comparable voice and contact-center platforms.
Experience building multi-agent systems using ADK, LangGraph, CrewAI, ReAct, self-reflection or hierarchical delegation.
Experience tracing conversation and transaction identifiers across microservices and telecom systems during live incidents.
Experience connecting agents to enterprise knowledge bases and optimizing RAG chunking, retrieval and grounding.
Understanding of telecom security and privacy obligations, including customer proprietary data, PCI/PII controls and zero-trust service access.
Ability to travel up to 50 percent.

Thanks & Regards

Prabhash

SYSTEM EDGE USA LLC

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10106959
Position Id: 9091631
Posted 5 hours ago

Fitment

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Contact the job poster

Som Bhattacharya

Technical Recruiter @ System Edge (USA) L.L.C.

View Profile

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

Remote

•

Today

Hi All, We are immediately hiring for a Principal Forward Deploy Engineer GenAI and Telecom Architecture. Please go through the JD shared below and share your updated resume along with your contact details ASAP. Principal FDE GenAI and Telecom ArchitectureLocations: San Jose CA, Austin TX or remote; travel based on customer delivery needs As a Principal GenAI Forward Deployed Engineer, you are an embedded innovator-builder and principal architect who connects frontier AI products with production

Easy Apply

Third Party, Contract

Depends on Experience

Forward Deployed Engineer (FDE) in Applied AI

Remote

•

5d ago

FDE, Applied AI - San Jose CA, Austin TX or even remote As a Forward Deployed Engineer (FDE) in Applied AI, you are the "Agent Engineer" and the primary driver for our customers' most critical AI initiatives. You take initial conversational prototypes and transform them into production-ready solutions, owning the end-to-end engineering lifecycle, including the transition from "Art of the Possible" to real-world business value and scalable, secure AI systems. This is a high-travel, high-impact r

Easy Apply

Full-time

75 - 100

AI Engineer/Forward Deployed Engineer(FDE)

Remote

•

13d ago

Role: Forward Deployed Engineer (FDE) Location: Remote Minimum 8+ years As a Forward Deployed Engineer (FDE) in Applied AI, you are the Agent Engineer and the primary driver for our customers' most critical AI initiatives. You take initial conversational prototypes and transform them into production-ready solutions, owning the end-to-end engineering lifecycle, including the transition from Art of the Possible to real-world business value and scalable, secure AI systems. This is a high-travel, hi

Easy Apply

Contract

80 - 90

FDE - Gen AI

Remote

•

Today

FDE - Gen AI Remote (work timing PST) Full Time/Contract As a GenAI Forward Deployed Engineer (FDE) at Google Cloud, you are an embedded builder who bridges the gap between frontier AI products and production-grade reality within customers. Unlike traditional advisory roles, you function as an "innovator-builder," moving beyond high-level architecture to code, debug, and jointly ship bespoke agentic solutions directly within the customer s environment. This role is designed for high-agency en

Easy Apply

Full-time, Contract, Third Party

Job Details

Skills

Artificial Intelligence
Billing
Generative Artificial Intelligence (AI)
Enterprise Architecture
Python
FDE
Forward Deployed Engineer
Applied AI
Telecom
Principal architecture

Summary

Hi All,

We are immediately hiring for a Principal Forward Deploy Engineer Applied AI and Telecom Architecture.

Please go through the JD shared below and share your updated resume along with your contact details ASAP.

Principal FDE Applied AI and Telecom Architecture

Locations: San Jose CA, Austin TX or remote; travel up to 50 percent

Job responsibilities:

Serve as the principal architect and lead developer for complex Conversational AI, voice and customer-experience applications, moving pilots into production-grade agentic and multi-agent workflows.
Own end-to-end reference and solution architecture across Google Conversational Agents, Gemini-powered CX, Customer Engagement Suite, Contact Center AI, Agent Assist, CX Agent Studio, SCRAPI and customer CCaaS platforms.
Design the connective tissue between AI agents and telecom environments, including BSS and OSS, CRM, customer identity and authentication, billing, order management, provisioning, network/service assurance, knowledge platforms and legacy APIs.
Define architecture decisions and non-functional requirements covering availability, scale, latency, security, privacy, observability, disaster recovery, cost and operational support.
Architect voice, messaging and digital-channel journeys, including IVR modernization, routing, escalation, human handoff, conversation/session continuity and contact-center integrations.
Build evaluation and observability pipelines for reasoning loops, tool selection, containment, transfer accuracy, latency, safety and business outcomes.
Deploy secure cloud and network infrastructure with Terraform or comparable infrastructure-as-code tooling, including IAM, secrets, private networking, API gateways and service controls.
Lead technical discovery and architecture workshops with customer, telecom, security and operations stakeholders; document current state, target state, transition architecture and implementation roadmaps.
Convert repeatable field patterns and platform friction into reusable modules, architecture standards and product feature requests.
Act as an autonomous technical leader and multiplier by reviewing designs, resolving critical production issues and upskilling customer and partner engineering teams.

Minimum qualifications:

Bachelor's degree in Engineering, Computer Science or a related field, or equivalent practical experience.
At least 8 years of software engineering experience, including 5 years using Python or a comparable language and 3 years owning staff, principal or lead architecture responsibilities.
Production experience architecting and launching AI systems on Google Cloud Platform, including hands-on implementation and debugging.
Hands-on implementation of Dialogflow CX or Conversational Agents, CES, CCAI or Agent Assist in an enterprise environment.
Demonstrated telecom-domain architecture experience involving at least two of the following: BSS/OSS, billing, order management, provisioning, network/service APIs, subscriber identity/authentication, telecom CRM, CCaaS/IVR or messaging.
Experience integrating full-stack applications, APIs and AI agents with enterprise infrastructure, legacy systems and security perimeters.
Experience using Terraform or similar tools to provision agents, compute, networking, IAM and supporting services.
Experience leading architecture and technical discovery sessions directly with customers and taking solutions from proof of concept to production.

Preferred qualifications:

Master s or PhD in AI, Computer Science, Telecommunications or a related field.
Experience with TM Forum Open APIs, eTOM or SID, carrier-grade integration patterns, 5G/service orchestration or network assurance.
Experience with SIP, RTP, PSTN, IVR, CPaaS/CCaaS, Genesys, Twilio or comparable voice and contact-center platforms.
Experience building multi-agent systems using ADK, LangGraph, CrewAI, ReAct, self-reflection or hierarchical delegation.
Experience tracing conversation and transaction identifiers across microservices and telecom systems during live incidents.
Experience connecting agents to enterprise knowledge bases and optimizing RAG chunking, retrieval and grounding.
Understanding of telecom security and privacy obligations, including customer proprietary data, PCI/PII controls and zero-trust service access.
Ability to travel up to 50 percent.

Thanks & Regards

Prabhash

SYSTEM EDGE USA LLC

Dice Id: 10106959
Position Id: 9091631
Posted 5 hours ago

Fitment

Dice Job Match Score™

To see how well you match this job, please log in or create an account.

Once logged in, be sure to complete your profile to get the most accurate match score.

Contact the job poster

Som Bhattacharya

Technical Recruiter @ System Edge (USA) L.L.C.

View Profile

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

Remote

•

Today

Easy Apply

Third Party, Contract

Depends on Experience

Forward Deployed Engineer (FDE) in Applied AI

Remote

•

5d ago

Easy Apply

Full-time

75 - 100

AI Engineer/Forward Deployed Engineer(FDE)

Remote

•

13d ago

Easy Apply

Contract

80 - 90

FDE - Gen AI

Remote

•

Today

Easy Apply

Full-time, Contract, Third Party

Principal Forward Deploy Engineer Applied AI and Telecom Architecture

Skills

Summary

Principal FDE Applied AI and Telecom Architecture

Dice Job Match Score™

Som Bhattacharya

Similar Jobs

Principal Forward Deploy Engineer Applied AI and Telecom Architecture

Job Details

Skills

Summary

Principal FDE Applied AI and Telecom Architecture

Dice Job Match Score™

Som Bhattacharya

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