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Job Details

Skills

sports
martech
product coordinator

Summary

JOB TITLE: Product Coordinator - MarTech Platforms & Governance

LOCATION: Remote, CANADA

JOB DESCRIPTION

The Product Coordinator - MarTech Platforms & Governance plays a critical role in supporting the operational scale and governance of the organization's multi-tenant MarTech ecosystem. This role is responsible for managing intake processes, coordinating user access and recertification, and enforcing platform governance across a suite of MarTech solutions, including Adobe Experience Cloud and Adobe Experience Platform.

Partnering closely with Product Management leadership (including the Senior Product Manager), Solutions Architecture (including the Solutions Director), and the Director of MarTech Strategy & Operations, this role drives consistency, transparency, and operational efficiency across internal & external stakeholders (domestic & international).

Key Responsibilities

Own and manage centralized intake process for MarTech requests, ensuring completeness proper categorization, and routing.
Serve as the central coordination point for MarTech intake and issue escalations, including logging, triaging, prioritizing, and routing requests and issues to product, Architecture, or teams, while ensuring visibility, tracking, and timely resolution.
Track and report on intake SLAs, request status, and prioritization outcomes.
Coordinate user access requests across MarTech platforms, ensuring alignment with governance and role-based permissions.
Support quarterly user access recertification processes in partnership with IT and Security teams.
Maintain governance logs, including tracking of segments, journeys, and sandbox usage across a mufti-tenant environment.
Assist in enforcing platform standards, naming conventions, and usage guidelines across internal & external users.
Coordinate and support governance forums intake triage meetings, and cross - functional working sessions.
Document decisions, action items, and maintain centralized documentation repositories.
Track platform adoption, usage trends, and open issues to support operational reporting.
Assist with UAT coordination, release tracking, and cross-team communication.

Required Qualifications

4-6 years of experience in coordination, operations, or MarTech support role.
Experience working with enterprise marketing technology platforms (e.g Adobe Experience Cloud, CRM systems, or similar).
Experience with MarTech solutions, including Adobe platforms such as AEP, AJO, CIA, AEM, and Workfront.
Strong organizational and process management skills.
Experience managing intake systems, workflows, or ticketing tools , including triaging and routing issues in a structured environment.
Ability to manage multiple requests and stakeholders in a fast-paced environment.
Ability to prioritize requests and issues based On business impact, urgency, and defined SLAs
Strong communication skills with the ability to coordinate across technical and business teams.
Proficiency with common collaboration and productivity tools (e.g., Excel, PowerPoint, Jira, Workfront, or similar)

Preferred Qualifications

Experience supporting governance or access management processes.
Familiarity with service management or ticketing tools (e.g., Jira, ServiceNow, Workfront)
Exposure to mufti-tenant or enterprise-scale platform governance environments.
Exposure to marketing operations, digital marketing, or customer journey management.
Experience supporting issue escalation workflows, incident tracking, or operational support in a technology or MarTech environment.
Familiarity with user access controls, role-based permissions, or audit processes.

Key Success Factors

Maintains high accuracy and consistency in managing intake and access processes.
Improves transparency and responsiveness across MarTech requests.
Supports scalable governance as the number of users and use cases grows.
Builds strong working relationships with cross-functional stakeholders.
Demonstrates ownership, attention to detail, and proactive problem-solving.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 91026517
Position Id: 2026-2003
Posted 4 days ago

Company Info

About Acunor Infotech

Acunor stands for Accurate North. Similar to North Star, we strive to provide accurate guidance and help our clients in every step of their journey towards a sustainable digital organization. Here at Acunor, we’ve been on a journey to upskill IT practitioners and we are ready to help IT organisations and individuals accelerate their upskilling journey and create the workforce of tomorrow, today.

Job Details

Skills

sports
martech
product coordinator

Summary

JOB TITLE: Product Coordinator - MarTech Platforms & Governance

LOCATION: Remote, CANADA

JOB DESCRIPTION

Key Responsibilities

Own and manage centralized intake process for MarTech requests, ensuring completeness proper categorization, and routing.
Serve as the central coordination point for MarTech intake and issue escalations, including logging, triaging, prioritizing, and routing requests and issues to product, Architecture, or teams, while ensuring visibility, tracking, and timely resolution.
Track and report on intake SLAs, request status, and prioritization outcomes.
Coordinate user access requests across MarTech platforms, ensuring alignment with governance and role-based permissions.
Support quarterly user access recertification processes in partnership with IT and Security teams.
Maintain governance logs, including tracking of segments, journeys, and sandbox usage across a mufti-tenant environment.
Assist in enforcing platform standards, naming conventions, and usage guidelines across internal & external users.
Coordinate and support governance forums intake triage meetings, and cross - functional working sessions.
Document decisions, action items, and maintain centralized documentation repositories.
Track platform adoption, usage trends, and open issues to support operational reporting.
Assist with UAT coordination, release tracking, and cross-team communication.

Required Qualifications

4-6 years of experience in coordination, operations, or MarTech support role.
Experience working with enterprise marketing technology platforms (e.g Adobe Experience Cloud, CRM systems, or similar).
Experience with MarTech solutions, including Adobe platforms such as AEP, AJO, CIA, AEM, and Workfront.
Strong organizational and process management skills.
Experience managing intake systems, workflows, or ticketing tools , including triaging and routing issues in a structured environment.
Ability to manage multiple requests and stakeholders in a fast-paced environment.
Ability to prioritize requests and issues based On business impact, urgency, and defined SLAs
Strong communication skills with the ability to coordinate across technical and business teams.
Proficiency with common collaboration and productivity tools (e.g., Excel, PowerPoint, Jira, Workfront, or similar)

Preferred Qualifications

Experience supporting governance or access management processes.
Familiarity with service management or ticketing tools (e.g., Jira, ServiceNow, Workfront)
Exposure to mufti-tenant or enterprise-scale platform governance environments.
Exposure to marketing operations, digital marketing, or customer journey management.
Experience supporting issue escalation workflows, incident tracking, or operational support in a technology or MarTech environment.
Familiarity with user access controls, role-based permissions, or audit processes.

Key Success Factors

Maintains high accuracy and consistency in managing intake and access processes.
Improves transparency and responsiveness across MarTech requests.
Supports scalable governance as the number of users and use cases grows.
Builds strong working relationships with cross-functional stakeholders.
Demonstrates ownership, attention to detail, and proactive problem-solving.

Dice Id: 91026517
Position Id: 2026-2003
Posted 4 days ago

Company Info

About Acunor Infotech

Forward Deployment Engineer - Healthcare MarTech

Remote or New Jersey

•

Today

Forward Deployed Engineer (FDE) - Healthcare MarTech The Forward Deployed Engineer is a business-facing, hands-on product and engineering role. The FDE works directly with healthcare marketing stakeholders to understand operational needs, shape practical solutions and create working evidence quickly. The role combines healthcare marketing knowledge, product and solution design, agentic engineering and enterprise technology leadership. The FDE partners with architecture, data, Adobe, security a

Easy Apply

Contract, Third Party

$DOE

Product Coordinator - MarTech & Governance

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Product Coordinator - MarTech & Governance

Acunor Infotech

Job Details

Skills

Summary

Company Info

About Acunor Infotech

Dice Job Match Score™

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