About the Role:
We are seeking an experienced ERP Upgrade Program Manager / PMO Lead to lead the end-to-end NCR Retalix ERP upgrade program. The role will provide program governance, planning, stakeholder management, vendor coordination, risk management, and delivery oversight across technology and business workstreams.
The ideal candidate will have strong experience managing large-scale ERP upgrades or enterprise technology programs, preferably within retail, grocery, or multi-store environments, with the ability to work across business operations, IT, vendors, and executive leadership.
Required Qualifications:
• 10+ years of experience in Program Management, Project Management, PMO Leadership, ERP implementation, or enterprise technology transformation.
• Proven experience leading large-scale ERP upgrades, implementations, migrations, or technology transformation programs.
• Strong experience managing multiple workstreams, cross-functional teams, vendors, and system integrators.
• Experience with program governance, executive reporting, RAID management, budgeting, resource planning, and risk/issue management.
• Strong understanding of the ERP implementation lifecycle, including testing, deployment, cutover, go-live, and hypercare.
• Experience overseeing SIT, UAT, deployment readiness, and go-live activities.
• Excellent stakeholder management, communication, organizational, and problem-solving skills.
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