Job Title: Project Manager Salesforce CPQ & Subscription Billing
Location: Remote
Experience: 10+ Years
Work Schedule: EST Working Hours
Job Description
We are looking for a highly experienced Technical Project Manager with 10+ years of experience managing complex SaaS e-commerce, subscription billing, and enterprise application implementation projects.
The ideal candidate must have strong technical knowledge of Salesforce CPQ, Subscription Billing platforms, and Order-to-Cash (O2C) processes, along with proven experience managing end-to-end project delivery for SaaS-based organizations.
This role requires someone who can effectively drive project execution, coordinate cross-functional teams, manage project timelines, identify risks, and ensure successful delivery of subscription billing and SaaS e-commerce initiatives.
IMPORTANT REQUIREMENT: Candidates must have strong technical understanding and hands-on project management experience involving subscription billing platforms and related implementations. Experience managing projects involving Salesforce CPQ and subscription billing solutions is mandatory.
Key Responsibilities
Lead and manage end-to-end implementation, enhancement, and integration projects involving Salesforce CPQ and subscription billing platforms.
Manage SaaS e-commerce and subscription billing projects, ensuring successful delivery within defined timelines, scope, and budget.
Drive projects involving subscription management platforms, with a primary focus on Zuora implementations and enhancements.
Demonstrate strong technical understanding of Order-to-Cash (O2C) processes, including quote-to-order, subscription management, billing, invoicing, revenue recognition, and payment processing.
Develop and manage project plans, schedules, milestones, resource allocation, and delivery roadmaps.
Coordinate with technical teams, business stakeholders, architects, developers, QA teams, and external vendors to ensure smooth project execution.
Monitor project progress, identify potential risks and dependencies, and proactively implement mitigation strategies.
Manage project scope, change requests, issues, and escalations throughout the project lifecycle.
Facilitate project meetings, stakeholder discussions, status reviews, and executive-level reporting.
Ensure effective communication between geographically distributed teams, including offshore and onshore resources.
Drive cross-functional collaboration to resolve technical and business challenges impacting project delivery.
Ensure project deliverables meet business requirements, quality standards, and organizational objectives.
Mandatory Skills & Experience
10+ years of overall experience in IT project management, preferably within SaaS, e-commerce, or enterprise application environments.
Strong technical understanding of Salesforce CPQ and Subscription Billing platforms.
Proven experience managing end-to-end projects involving subscription billing implementations, integrations, or enhancements.
Strong understanding of Order-to-Cash (O2C) processes and subscription-based business models.
Experience managing SaaS e-commerce projects and related enterprise application implementations.
Strong project management skills, including planning, execution, risk management, stakeholder management, and delivery governance.
Experience working with cross-functional and geographically distributed teams.
Excellent communication, presentation, stakeholder management, and problem-solving skills.
Preferred Skills
Experience with Zuora (Zuora Billing, Zuora Subscription Management, or related modules).
Experience managing projects involving Salesforce and NetSuite applications.
Familiarity with financial systems, revenue management, invoicing, and SaaS billing models.
Experience with subscription lifecycle management, recurring revenue models, and billing automation.
Exposure to enterprise system integrations and financial application ecosystems.
Work Environment
Fully remote position.
Must be comfortable working EST business hours.
The role requires flexibility to provide coverage during early PST morning hours and extended working-hour overlap with offshore teams.
Must be comfortable collaborating with geographically distributed teams across different time zones.
Key Candidate Evaluation Criteria
Candidates should demonstrate strong experience in the following areas:
SaaS E-commerce: Experience managing projects involving SaaS e-commerce platforms and subscription-based business models.
Subscription Billing: Strong project management experience with subscription billing platforms such as Zuora or similar solutions.
Salesforce CPQ: Technical understanding and experience managing Salesforce CPQ implementation or enhancement projects.
Order-to-Cash: Strong understanding of end-to-end O2C workflows and their integration with subscription billing platforms.
Project Management: Proven ability to manage complex projects, timelines, stakeholders, technical teams, risks, and deliverables.
Communication: Excellent communication and stakeholder management skills, with experience coordinating onshore and offshore teams.
Note: This is a technical Project Manager role, not a Product Manager or Product Owner position. Candidates must have proven experience managing technical implementation projects involving subscription billing and SaaS e-commerce platforms.
