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Ribbon SBC

Robustware

Remote • 3d ago

Easy Apply

Third Party, Contract

Depends on Experience

Voice Engineer – Ribbon SBC- Remote

E-Solutions, Inc.

Remote • 3d ago

Easy Apply

Third Party, Contract

Depends on Experience

Unified Collaboration (UC) Engineer

Verizon

Norfolk, Virginia • Today

Full-time

USD 109,500.00 - 209,000.00 per year

Senior Manager of Infrastructure Engineering

JPMorgan Chase & Co.

Jersey City, New Jersey • Today

Full-time

USD 161,500.00 - 210,000.00 per year

SBC SR DATA & AI SOLUTIONS ENG

Stanford Health Care

Palo Alto, California • Today

Full-time

Compensation information provided in the description

Job Details

Skills

Ribbon SBC
Voice

Summary

Role: Ribbon SBC

Location: Jersey City, NJ

Key Responsibilities

L2/L3 support for Ribbon Session Border Controller (SBC) environments.
Troubleshoot and resolve SIP trunk and interconnect issues:
- SIP signaling failures, registration issues, routing/policy issues, codec/DTMF mismatches, TLS/SRTP issues
- One-way/no audio, RTP anchoring, NAT/firewall traversal, interop issues between platforms (Cisco/Zoom/Carrier)
Perform configuration and operational tasks (as applicable): routing, transformation/normalization, security policies, certificates, upgrades/patch coordination, and change validation.
Analyze call traces/logs and provide SIP ladder/call flow analysis for escalations.
Support change implementation, testing, rollback planning, and documentation/runbooks.

Must-Have Skills

Strong hands-on experience with Ribbon SBC (configuration + troubleshooting).
Excellent skills in SIP call flow analysis, packet/log trace analysis, and voice security basics (TLS/SRTP).
Experience supporting carrier SIP trunks and working with multiple UC platforms.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 91123676
Position Id: 15157-1598-1793833384
Posted 3 days ago

Fitment

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Contact the job poster

Gopi Krishna Kancharla

Recruiter @ Robustware

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Job Details

Skills

Ribbon SBC
Voice

Summary

Role: Ribbon SBC

Location: Jersey City, NJ

Key Responsibilities

L2/L3 support for Ribbon Session Border Controller (SBC) environments.
Troubleshoot and resolve SIP trunk and interconnect issues:
- SIP signaling failures, registration issues, routing/policy issues, codec/DTMF mismatches, TLS/SRTP issues
- One-way/no audio, RTP anchoring, NAT/firewall traversal, interop issues between platforms (Cisco/Zoom/Carrier)
Perform configuration and operational tasks (as applicable): routing, transformation/normalization, security policies, certificates, upgrades/patch coordination, and change validation.
Analyze call traces/logs and provide SIP ladder/call flow analysis for escalations.
Support change implementation, testing, rollback planning, and documentation/runbooks.

Must-Have Skills

Strong hands-on experience with Ribbon SBC (configuration + troubleshooting).
Excellent skills in SIP call flow analysis, packet/log trace analysis, and voice security basics (TLS/SRTP).
Experience supporting carrier SIP trunks and working with multiple UC platforms.

Dice Id: 91123676
Position Id: 15157-1598-1793833384
Posted 3 days ago

Fitment