SAP SuccessFactors Accessibility Lead(s)

Role Summary

The SAP SuccessFactors Accessibility Lead will be responsible for leading and coordinating accessibility validation, testing, and compliance activities across all SAP SuccessFactors HCM modules. The role focuses on ensuring the SAP SuccessFactors environment meets State of Illinois accessibility requirements and applicable accessibility standards during system upgrades, implementations, and enhancement projects.

Key Responsibilities

• Lead end-to-end accessibility testing activities across SAP SuccessFactors modules, including:

  • Employee Central
  • Recruiting
  • Onboarding
  • Performance & Goals
  • Learning
  • Compensation
  • Succession & Development

• Ensure compliance with:

  • State of Illinois accessibility requirements
  • WCAG 2.1 AA standards
  • Section 508 accessibility regulations
  • ADA accessibility guidelines

• Develop and execute accessibility test strategies, test plans, and test cases for SAP SuccessFactors applications.

• Collaborate with functional leads, developers, business stakeholders, and QA teams to identify and remediate accessibility issues.

• Perform accessibility audits utilizing automated and manual testing tools.

• Analyze accessibility defects and work closely with SAP, technical teams, and business users to resolve compliance gaps.

• Support cross-module upgrade projects by validating accessibility impacts and ensuring compliance after upgrades.

• Coordinate User Acceptance Testing (UAT) related to accessibility requirements.

• Prepare accessibility compliance reports, remediation recommendations, and executive status updates.

• Establish accessibility testing best practices, governance processes, and documentation standards.

• Provide guidance and training to project teams on accessibility standards and compliance requirements.

Required Qualifications

• Bachelor's degree in Information Technology, Computer Science, Human Resources, Business, or related field.

• 7+ years of SAP HCM/SAP SuccessFactors functional experience.

• 3+ years of accessibility testing and compliance experience.

• Strong understanding of SAP SuccessFactors suite and HCM business processes.

• Experience with accessibility standards including:

  • WCAG 2.1 AA
  • Section 508
  • ADA Compliance

• Experience performing accessibility testing using tools such as:

  • JAWS
  • NVDA
  • Axe
  • WAVE
  • Accessibility Insights

• Experience supporting SAP SuccessFactors upgrades and release validation activities.

Preferred Qualifications

• SAP SuccessFactors certification in one or more modules.
• Certified Professional in Accessibility Core Competencies (CPACC) or equivalent accessibility certification.
• Experience working with government agencies or public sector organizations.
• Knowledge of State of Illinois accessibility policies and compliance requirements.
• Experience in large-scale enterprise HCM transformation programs.

Required Skills

• SAP SuccessFactors Functional Consulting
• HCM Business Processes
• Accessibility Testing
• WCAG 2.1 AA Compliance
• Section 508 Compliance
• Cross-Module Upgrade Testing
• Defect Management
• User Acceptance Testing (UAT)
• Communication and Stakeholder Management
• Documentation and Reporting

Preferred Skills

• SAP Activate Methodology
• Agile/Scrum
• Test Management Tools (ALM, JIRA, Azure DevOps)
• Accessibility Audit and Remediation Planning