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Job Details

Skills

ScienceLogic
SME
SL1
PowerPacks
SNMP
ServiceNow

Summary

Job Title: ScienceLogic SME

Location: Remote

Duration: 18-24 Months

Overview

We are seeking a highly experienced ScienceLogic (SL1) Subject Matter Expert to support a large-scale, long-term engagement within a large telecom environment. This individual will serve as the go-to expert for all things ScienceLogic owning platform administration, driving new implementations, and leading development efforts across a complex, enterprise-scale monitoring environment.

This is a "jack of all trades" role: the ideal candidate is equally comfortable configuring the platform day-to-day, architecting and deploying new implementations, and building custom integrations, dynamic applications, and automations to extend platform capability. You will operate as the primary technical authority on ScienceLogic for the engagement, partnering closely with stakeholders, engineering teams, and other IT operations groups to ensure the platform scales reliably across a large, distributed infrastructure.

Key Responsibilities

Serve as the SME and primary technical point of contact for all ScienceLogic (SL1/Skylar One) activities within the environment.
Own day-to-day administration of the SL1 platform, including system health, user access management, backups, upgrades, and patching.
Lead and execute large-scale implementation efforts, including new device onboarding, collector group design, and platform scaling to support enterprise-wide monitoring needs.
Design, build, and maintain custom Dynamic Applications, PowerPacks, and Run Book Automations to extend monitoring and automation capabilities.
Develop and maintain integrations between ScienceLogic and third-party tools (ticketing, CMDB, ITSM, cloud platforms, network management systems, etc.).
Configure and maintain IT Services, dashboards, custom reports, and business service views to support operational and executive visibility.
Troubleshoot and resolve complex platform issues, escalations, and performance concerns across a large, multi-tenant or multi-region deployment.
Establish and enforce best practices for platform configuration, monitoring policy standards, and change management.
Collaborate with stakeholders to gather requirements, translate business needs into technical solutions, and manage the full implementation lifecycle.
Document architecture, configurations, processes, and runbooks to support long-term platform sustainability and knowledge transfer.
Mentor and provide guidance to junior engineers/administrators supporting the platform.

Required Qualifications

5+ years of hands-on experience administering, implementing, and developing on the ScienceLogic SL1/Skylar One platform.
ScienceLogic Skylar One Expert Certification (or SL1 Expert Certification) required; ScienceLogic Professional Certification also expected as a prerequisite.
Demonstrated experience serving as an SME or lead on large-scale, enterprise ScienceLogic implementations (carrier/telecom-scale environment experience strongly preferred).
Strong expertise in Dynamic Applications, Run Book Automations, PowerFlow (integration platform), and custom scripting (Python, Snippet-based Dynamic Apps).
Experience with SL1 system administration: collector group design, upgrades, backups, health/diagnostics, and performance tuning.
Solid understanding of network and systems monitoring concepts (SNMP, WMI, APIs, syslog, etc.).
Experience integrating ScienceLogic with ITSM/ticketing platforms (e.g., ServiceNow), CMDBs, and cloud environments (AWS/Azure/Google Cloud Platform).
Strong communication skills with the ability to work directly with enterprise client stakeholders and cross-functional teams.
Ability to work independently, manage competing priorities, and take ownership of end-to-end technical delivery.

Preferred Qualifications

Prior experience supporting large telecom/carrier environments.
Experience with Restorepoint (NCCM) and/or Skylar AI (RCA, Analytics) modules.
Familiarity with virtualization platforms (VMware) and major OS/directory technologies (Windows Server, Active Directory).
Background in IT Operations, NOC, or Network/Systems Engineering prior to specializing in ScienceLogic.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 91097117
Position Id: 9046352
Posted 1 day ago

Company Info

About Cloud Destinations LLC

One of the leading US-based staffing and IT consulting partner. Experience exceptional service and top-tier talent across industries. Count on us for staffing solutions that cater to the unique demands of the American market.

Our experienced recruiters ensure a seamless fit within your team, accelerating success. But we go beyond staffing and empower employees with fully sponsored certification programs, keeping them ahead. Experience comprehensive benefits including health, wellness coverage, dental insurance, vision insurance, as well as flexible hours, remote work options, and a robust 401K plan to ensure a secure future at the companies we represent.

At Cloud Destinations, we bring industry expertise and a passion for excellence. From Enterprise Cloud Strategy to Managed Infrastructure Services, Digital Transformation, BI & Data Analytics, Security, Data Engineering, and more, we navigate the IT landscape with finesse. Choose us as your trusted partner, witness transformative talent and exceptional service. Let's unlock new possibilities and drive your success in the dynamic world of IT together.

Job Details

Skills

ScienceLogic
SME
SL1
PowerPacks
SNMP
ServiceNow

Summary

Job Title: ScienceLogic SME

Location: Remote

Duration: 18-24 Months

Overview

Key Responsibilities

Serve as the SME and primary technical point of contact for all ScienceLogic (SL1/Skylar One) activities within the environment.
Own day-to-day administration of the SL1 platform, including system health, user access management, backups, upgrades, and patching.
Lead and execute large-scale implementation efforts, including new device onboarding, collector group design, and platform scaling to support enterprise-wide monitoring needs.
Design, build, and maintain custom Dynamic Applications, PowerPacks, and Run Book Automations to extend monitoring and automation capabilities.
Develop and maintain integrations between ScienceLogic and third-party tools (ticketing, CMDB, ITSM, cloud platforms, network management systems, etc.).
Configure and maintain IT Services, dashboards, custom reports, and business service views to support operational and executive visibility.
Troubleshoot and resolve complex platform issues, escalations, and performance concerns across a large, multi-tenant or multi-region deployment.
Establish and enforce best practices for platform configuration, monitoring policy standards, and change management.
Collaborate with stakeholders to gather requirements, translate business needs into technical solutions, and manage the full implementation lifecycle.
Document architecture, configurations, processes, and runbooks to support long-term platform sustainability and knowledge transfer.
Mentor and provide guidance to junior engineers/administrators supporting the platform.

Required Qualifications

5+ years of hands-on experience administering, implementing, and developing on the ScienceLogic SL1/Skylar One platform.
ScienceLogic Skylar One Expert Certification (or SL1 Expert Certification) required; ScienceLogic Professional Certification also expected as a prerequisite.
Demonstrated experience serving as an SME or lead on large-scale, enterprise ScienceLogic implementations (carrier/telecom-scale environment experience strongly preferred).
Strong expertise in Dynamic Applications, Run Book Automations, PowerFlow (integration platform), and custom scripting (Python, Snippet-based Dynamic Apps).
Experience with SL1 system administration: collector group design, upgrades, backups, health/diagnostics, and performance tuning.
Solid understanding of network and systems monitoring concepts (SNMP, WMI, APIs, syslog, etc.).
Experience integrating ScienceLogic with ITSM/ticketing platforms (e.g., ServiceNow), CMDBs, and cloud environments (AWS/Azure/Google Cloud Platform).
Strong communication skills with the ability to work directly with enterprise client stakeholders and cross-functional teams.
Ability to work independently, manage competing priorities, and take ownership of end-to-end technical delivery.

Preferred Qualifications

Prior experience supporting large telecom/carrier environments.
Experience with Restorepoint (NCCM) and/or Skylar AI (RCA, Analytics) modules.
Familiarity with virtualization platforms (VMware) and major OS/directory technologies (Windows Server, Active Directory).
Background in IT Operations, NOC, or Network/Systems Engineering prior to specializing in ScienceLogic.

Dice Id: 91097117
Position Id: 9046352
Posted 1 day ago

Company Info

About Cloud Destinations LLC

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